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Using Gesture-Based Interfaces to Control Robots Read chapter Read first chapter

2015 | OriginalPaper | Chapter

Improving User Performance in a Smart Surveillance Scenario through Different Levels of Automation

Authors : Massimiliano Dibitonto, Carlo Maria Medaglia

Published in: Human-Computer Interaction: Interaction Technologies

Publisher: Springer International Publishing

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Abstract

Artificial intelligence could be used to help users to better accomplish certain tasks, especially when critical or subjected to human errors. However, automating tasks could lead to other problems that could affect the final performance of the user. In this paper we investigate - from a Human Factors point of view - how different levels of automation (LOAs) may result in a change of user’s behaviour and performances in smart surveillance systems. The objective is to find a correct balance between automating tasks and asking the user to intervene in the process. We performed tests (using qualitative-quantitative measures) to observe changes in performances, Situation Awareness and workload in relation to different LOAs.

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Metadata
Title
Improving User Performance in a Smart Surveillance Scenario through Different Levels of Automation
Authors
Massimiliano Dibitonto
Carlo Maria Medaglia
Copyright Year
2015
Book
Human-Computer Interaction: Interaction Technologies

Print ISBN: 978-3-319-20915-9

Electronic ISBN: 978-3-319-20916-6

Copyright Year: 2015

DOI
https://doi.org/10.1007/978-3-319-20916-6_65