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2016 | OriginalPaper | Chapter

Industrial Fleet Services: Introduction and Application Case

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Abstract

Traditional industrial service offerings are mainly designed to service a single device or a single system of devices. The current trend in new industrial service development is the so-called fleet services. Fleet services are meant to service a finite set of homogeneous and heterogeneous devices and systems (over different production plants, locations, regions, etc.). This paper first illustrates the relevance of fleet services in a business-to-business environment and their importance for both service provider and customer. The second part of this paper focuses on fleet monitoring as an application case of fleet services. The idea behind fleet monitoring is the ability to provide a customer with monitoring capabilities of its industrial equipment mainly in terms of fleet composition, fleet reliability, fleet availability and fleet maintainability. The key performance indicators developed for the proposed fleet monitoring solutions are introduced and discussed in the last part of the paper.

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Literature
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go back to reference Jooste, J. L. & Vlok, P. J. (2014). Identifying the Critical Success Factors for Engineering Asset Management Services—An Empirical Study. In Proceedings of 2014 World Congress on Engineering Asset Management. Jooste, J. L. & Vlok, P. J. (2014). Identifying the Critical Success Factors for Engineering Asset Management Services—An Empirical Study. In Proceedings of 2014 World Congress on Engineering Asset Management.
go back to reference Parmenter, D. (2010). Key performance indicators–developing, implementing and using winning KPIs (2nd ed.). Hoboken, New Jersey: Wiley. 2010. Parmenter, D. (2010). Key performance indicators–developing, implementing and using winning KPIs (2nd ed.). Hoboken, New Jersey: Wiley. 2010.
go back to reference Yang, G. (2007). Life cycle reliability engineering. Hoboken, New Jersey: Wiley. 2007. Yang, G. (2007). Life cycle reliability engineering. Hoboken, New Jersey: Wiley. 2007.
Metadata
Title
Industrial Fleet Services: Introduction and Application Case
Authors
Simone Turrin
Mohamed-Zied Ouertani
Copyright Year
2016
DOI
https://doi.org/10.1007/978-3-319-27064-7_62