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Wireless Personal Communications
Published in: Wireless Personal Communications 4/2014

01-12-2014

Influential Factors of Smart Health Users according to Usage Experience and Intention to Use

Authors: Bo Ram Wang, Ji-Yun Park, Kyungyong Chung, In Young Choi

Published in: Wireless Personal Communications | Issue 4/2014

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Abstract

As the use of smartphones and applications has increased, the use of healthcare applications also has increased. In the burgeoning applications market, research regarding customers’ characteristics is necessary for the development of specific application products or services that fulfill customers’ various needs. This study aimed to analyze the characteristics of and differences in the influential factors of healthcare application use among smartphone users. A survey was conducted in 300 adults from September 16 to October 15, 2011. The research subjects were categorized into three groups, depending on their usage experience and intention to use healthcare applications. We analyzed the characteristics of each group and the differences in influential factors among the groups. The healthcare application users were female, older than 30 years old, and more educated. The current customers had high levels of self-efficacy and innovativeness. Perceived usefulness negatively affected to actual use of healthcare applications, and both perceived ease of use and enjoyment positively influenced on intention to use. Therefore, developers and managers of healthcare applications should consider these characteristics of current and potential customers to improve adoption of healthcare applications.
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Metadata
Title
Influential Factors of Smart Health Users according to Usage Experience and Intention to Use
Authors
Bo Ram Wang
Ji-Yun Park
Kyungyong Chung
In Young Choi
Publication date
01-12-2014
Publisher
Springer US
Published in
Wireless Personal Communications / Issue 4/2014
Print ISSN: 0929-6212
Electronic ISSN: 1572-834X
DOI
https://doi.org/10.1007/s11277-014-1769-0

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