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Information Analysis with FlexIA - Reconciling Design Challenges Through User Participation

  • 2020
  • OriginalPaper
  • Chapter
Published in:
Authors
Christian Kruse
Daniela Becks
Sebastian Venhuis
Published in
HCI International 2020 – Late Breaking Posters
Publisher
Springer International Publishing

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Abstract

Information analysis is a keystone for successful digitization projects. However, due to the inherent complexity and sheer amount of information, very often fairly aggregated top-down approaches are utilized. In addition, most of the methods treat information objects as appendages of processes and do not reflect the users’ perspectives sufficiently. In this paper, the FlexIA approach for conducting a user-centered information analysis is presented. Methodologically, it is based on the concept of participatory design and the action research approach. After briefly providing information on motivation and research context, the FlexIA method and the FlexIA tool are described. Three major design challenges emanating from heterogeneous user groups, volatile work settings and agile domain contexts are addressed. It is shown, that the participatory design approach is well suited to ensure that the user’s requirements are appropriately taken into account in the method and the tool.
This research and development project is funded by the European Social Fund (ESF) and the German Federal Ministry of Education and Research (BMBF) within the program “Future of work” (02L18B000) and implemented by the Project Management Agency Karlsruhe (PTKA). The authors are responsible for the content of this publication.

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previous chapter Deciphering the Code: Evidence for a Sociometric DNA in Design Thinking Meetings
next chapter Emblem Recognition: Cultural Coaching Software via Hand Gestures
Title
Information Analysis with FlexIA - Reconciling Design Challenges Through User Participation
Authors
Christian Kruse
Daniela Becks
Sebastian Venhuis
Copyright Year
2020
Book
HCI International 2020 – Late Breaking Posters

Print ISBN: 978-3-030-60699-2

Electronic ISBN: 978-3-030-60700-5

Copyright Year: 2020

DOI
https://doi.org/10.1007/978-3-030-60700-5_8
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