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2020 | OriginalPaper | Chapter

Information Service Quality Evaluation Attribute Based on “Cargo Carpooling” Platform

Author : Chunqing Tian

Published in: Innovative Computing

Publisher: Springer Singapore

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Abstract

With the development of Internet information technology and the continuous progress of the modern logistics industry, logistics information technology has become a hot topic in today’s society. In order to integrate the logistics resources of the society, better serve the society, and ensure the smooth flow of information throughout the logistics industry chain, the logistics information platform has gradually developed. This paper mainly takes the “Cargo Carpooling” platform as the analysis object, and based on the Web service, studies the evaluation attribute of the logistics resource information provided by each information service provider in the platform. Through analysis, the evaluation attributes are divided into two parts: Web attribute and logistics attribute, and the qualitative index is quantified by the triangular fuzzy function.

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Metadata
Title
Information Service Quality Evaluation Attribute Based on “Cargo Carpooling” Platform
Author
Chunqing Tian
Copyright Year
2020
Publisher
Springer Singapore
DOI
https://doi.org/10.1007/978-981-15-5959-4_60

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