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2018 | OriginalPaper | Chapter

6. Innovation: Where Do Consultants Fit In?

Authors : Ilan Oshri, Daria Arkhipova, Giovanni Vaia

Published in: Dynamic Innovation in Outsourcing

Publisher: Springer International Publishing

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Abstract

Mitigating risks and achieving collaboration between clients and suppliers have been extensively discussed in the Information Systems (IS) outsourcing literature (e.g. Gopal and Koka 2012). A major concern identified by the extant literature is information and knowledge asymmetries that may result in opportunistic behavior by either side. Indeed, while such concerns have mainly been examined vis-à-vis contract choices (Gefen et al. 2008; Gopal and Sivaramakrishnan 2008), the implications of these studies have relevance for the study of innovation through outsourcing (Weeks and Feeny 2008).

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previous chapter Relational and Contractual Governance for Innovation

next chapter Cloud Computing as Innovation: Cases and Practices

An alternative way to measure supplier familiarity would be to pair-match each client firm with its respective outsourcing provider and collect the responses to the same series of questions from the latter. Due to the anonymous nature of our survey, however, neither clients’ nor suppliers’ names have been disclosed, thus precluding us from following this route.

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Title: Innovation: Where Do Consultants Fit In?
Authors: Ilan Oshri
Daria Arkhipova
Giovanni Vaia
Publisher: Springer International Publishing
Book: Dynamic Innovation in Outsourcing
Print ISBN: 978-3-319-75351-5

Electronic ISBN: 978-3-319-75352-2

Copyright Year: 2018
DOI: https://doi.org/10.1007/978-3-319-75352-2_6