2018 | OriginalPaper | Chapter
Inside Change: How to use emotional intelligence to facilitate change inside organizations
Authors : Massimiliano Ghini, Joshua Freedman
Published in: Emotionale Intelligenz in Organisationen
Publisher: Springer Fachmedien Wiesbaden
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What do you think of when you hear CHANGE? Excitement? Anxiety? Frustration? Exhaustion? Almost certainly you have some feelings about this loaded topic and even people who thrive on change acknowledge that it’s incredibly challenging. And it’s accelerating.