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2017 | OriginalPaper | Chapter

Integrating Health Services Engineering: A Multidimensional Approach

Author : Carolyn Hamasaki Brown

Published in: Advances in The Human Side of Service Engineering

Publisher: Springer International Publishing

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Abstract

During the past two decades in health care, increasing numbers of preventable hospital deaths and medical errors, an explosion of technologies, pharmaceuticals, and diagnostic and therapeutic techniques, and rising costs have resulted in a shift in focus away from “one doctor, one patient” to the systems and processes that support care delivery. While leaders in health care have begun to recognize the contribution of engineering tools and principles in improving health care safety and quality, integration of these techniques and the engagement of engineers has not been fully realized. Creating an infrastructure that promotes a collaborative foundation begins in the academic setting. This article describes a three-pronged approach to integration that will ultimately improve results, efficiency, efficacy, and clinical and operational outcomes in health care facilities.

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Literature
1.
go back to reference Organisation for Economic Co-operation and Development (OECD): Health at a Glance. OECD Indicators. www.OECD.org (2013) Organisation for Economic Co-operation and Development (OECD): Health at a Glance. OECD Indicators. www.​OECD.​org (2013)
2.
go back to reference Executive Office of the President, President’s Council of Advisors on Science and Technology: Report to the President. Better Healthcare and Lower Costs: Accelerating Improvement Through Systems Engineering (May 2014) Executive Office of the President, President’s Council of Advisors on Science and Technology: Report to the President. Better Healthcare and Lower Costs: Accelerating Improvement Through Systems Engineering (May 2014)
Metadata
Title
Integrating Health Services Engineering: A Multidimensional Approach
Author
Carolyn Hamasaki Brown
Copyright Year
2017
DOI
https://doi.org/10.1007/978-3-319-41947-3_8

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