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2021 | OriginalPaper | Chapter

Internationale und interkulturelle Mitarbeiterkommunikation

Author : Carolin Fleischmann

Published in: Handbuch Mitarbeiterkommunikation

Publisher: Springer Fachmedien Wiesbaden

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Zusammenfassung

Internationale Mitarbeiterkommunikation bezieht sich auf die interne Kommunikation mit Mitarbeitenden verschiedener nationaler Hintergründe. Interkulturelle Mitarbeiterkommunikation erweitert das Thema um multiple kulturelle Gruppierungen. Ziel interkultureller Kommunikationsstrategie ist es, Differenzen zu überbrücken und von Vielfalt zu profitieren. Dafür wählen Unternehmen ein grundsätzliches Paradigma: kulturangepasst, generalisierend oder interaktional. Dieses Paradigma wird dann auf die Ebenen der Kommunikation – verbal, non-verbal, para-verbal und extra-verbal – angewandt. Der Beitrag schließt mit einer Diskussion interkultureller Kommunikationskompetenz.

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Metadata
Title
Internationale und interkulturelle Mitarbeiterkommunikation
Author
Carolin Fleischmann
Copyright Year
2021
DOI
https://doi.org/10.1007/978-3-658-23152-1_15