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Published in:
2017 | OriginalPaper | Chapter
1. Introduction
Author : Klaus-Dieter Gronwald
Published in: Global Communication and Collaboration
Publisher: Springer Berlin Heidelberg
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Abstract
Global sourcing is about working in virtual teams in a global, multicultural environment. It requires a significant amount of organizational and behavioral change of people and organizations. Understanding cultural differences in working styles is key for successful global project management. Theories of international management, company internationalization, cultural dimensions and distances are helping to develop cross-cultural competencies and conflict management styles for international project managers. This course simulates the stepwise outsourcing of global IT and business services to shared services centers as profit centers of four global beer groups.