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8. IT-Service-Management

  • 2022
  • OriginalPaper
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Zusammenfassung

Das IT-Service-Management umfasst Methoden, die notwendig sind, um die bestmögliche Unterstützung der Geschäftsprozesse durch die IT-Organisation zu erreichen. In diesem Kapitel wird beschrieben wie ein IT-Service- und Informationssicherheits-Managementsystem einer Unternehmung funktionieren und aufzubauen sind bzgl. Informationsfluss-Steuerung.

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Title
IT-Service-Management
Author
Thomas Liedtke
Copyright Year
2022
Publisher
Springer Berlin Heidelberg
DOI
https://doi.org/10.1007/978-3-662-63917-7_8
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