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Marketing Letters OnlineFirst articles

Open Access 22-04-2024

The impact of brand equity on profit premium in an equilibrium framework

Recent research extends the estimation and analysis of structural demand and supply models to consider the concepts of brand equity and brand value and their role in product investment decisions. In this paper, we analyze data from the Dutch …

Authors:
Zsolt Sándor, Attila Szőcs, Matthijs R. Wildenbeest

Open Access 16-04-2024

When and why consumers prefer human-free behavior tracking products

Despite disliking behavior tracking for marketing, consumers actively adopt technological behavior tracking products. Our research examines the psychological factors driving this adoption and the conditions under which it occurs. We theorize that …

Authors:
Roshni Raveendhran, Nathanael J. Fast

15-04-2024

Filtering a beauty justification: the effect of filtered selfies on preferences for hedonic versus utilitarian products

Filtered selfies are prevalent on social media and are considered an effective way to project an ideal self. Built-in editing by beauty filters allows the user to easily obtain an enhanced self-image in a second, and such auto-editing filters are …

Authors:
Rui Chen, Ting Xu, Yanghan Guo

12-04-2024

The Turing test of online reviews: Can we tell the difference between human-written and GPT-4-written online reviews?

Online reviews serve as a guide for consumer choice. With advancements in large language models (LLMs) and generative AI, the fast and inexpensive creation of human-like text may threaten the feedback function of online reviews if neither readers …

Author:
Balázs Kovács

10-04-2024

Modeling misinformation spread for policy evaluation: a parsimonious framework

We develop a parsimonious framework for evaluating the efficacy of different approaches for limiting the spread of misinformation. We use this framework and simulation studies to determine the evolution of truthful and fake messages on social …

Authors:
Yiting Deng, Richard Staelin

23-03-2024

Product recall: a synthesis of multidisciplinary findings, and research directions

Since 1994, marketing academics have accumulated a wealth of empirical evidence on product recall. However, the findings have not been integrated into a framework that can summarize the evidence and elicit theoretically interesting and …

Authors:
Vivek Astvansh, Kersi Antia, Gerard Tellis

19-03-2024

Handmade vs. machine-made: the effects of handmade gifts on social relationships

This paper examines the effects of handmade (vs. machine-made) gifts on social relationships. Across three studies, we find that handmade gifts promote social relationships. This effect can be explained by the perceived uniqueness of such gifts.

Authors:
Xiaoming Fan, Anqi Lai, Hean Tat Keh

Open Access 16-03-2024

What you see is what you get: the impact of blockchain technology transparency on consumers

Blockchain technology (BT) represents a chance to bolster consumer responses toward retailers due to its ability to ensure transparency in each transaction within supply chain. Relying on signaling theory, we propose and test a theoretical model …

Authors:
Matilde Rapezzi, Gabriele Pizzi, Gian Luca Marzocchi

16-03-2024

Not a good judge of talent: the influence of subjective socioeconomic status on AI aversion

The current research constructs a framework to understand how subjective socioeconomic status (SES) affects consumers’ AI aversion in the evaluation context. Three experiments show that subjective SES has a negative impact on consumers’ …

Authors:
Chunya Xie, Tianhui Fu, Chen Yang, En-Chung Chang, Mengying Zhao

Open Access 29-02-2024

Breaking the news: how does CEO media coverage influence consumer and investor evaluations?

This study investigates how CEO-related events covered in news media affect consumer evaluations. The conceptual model proposes six CEO-related news categories and details their impact on consumer evaluations as well as the degree to which these …

Authors:
Samuel Stäbler, Prachi Gala

24-02-2024

Data protection and empowering users to control data

This paper examines a monopolist platform’s data strategy comprising of data collection and data protection under two different data ownership regimes: one, where users have no control over the amount of data shared with the platform, and the …

Author:
Gaurav Jakhu

07-02-2024

Continued goal pursuit in time-bound goals

We examine how motivation to continue pursuing a goal (e.g., lose 20 pounds in 10 weeks) is impacted not only by the extent of the goal progress to date but also by the amount of the time remaining for goal completion, an aspect unique to …

Authors:
Anish Nagpal, Adwait Khare, Mehdi T. Hossain

02-02-2024

Participant multitasking in online studies

Do online research participants complete studies as continuous tasks, or do they switch back and forth between the study and other online activities? While researchers generally prefer for participants to complete online studies continuously …

Author:
Neil Brigden

25-01-2024

Attribute ratings and their impact on attraction and compromise effects

Consumers often face uncertainty in decision-making while assessing options presented as attribute-bundles as they are unable to assess their utility. This confusion is exacerbated by the presence of a “decoy,” or an inferior option, which leads …

Authors:
Pronobesh Banerjee, Krishanu Rakshit, Sanjay Mishra, Tamara Masters

Open Access 11-01-2024

Incentive alignment in anchored MaxDiff yields superior predictive validity

Maximum Difference Scaling (MaxDiff) is an essential method in marketing concerning forecasting consumer purchase decisions and general product demand. However, the usefulness of traditional MaxDiff studies suffers from two limitations. First, it …

Authors:
Joshua Benjamin Schramm, Marcel Lichters

Open Access 05-01-2024

Does the presentation of true costs at the point of purchase nudge consumers toward sustainable product options?

Do true cost campaigns (TCCs)—which display prices at the point of purchase that include social and environmental negative externalities—nudge consumers toward more expensive sustainable products? From a theoretical point of view, the answer is …

Authors:
Robert Wilken, Julien Schmitt, Florian Dost, David Bürgin

05-01-2024

Should it be my party? Consumer roles in joint experiences

In this paper, we define and conceptualize two commonly assumed roles that have not yet been studied in the marketing literature—that of a host and a guest. We examine consumers’ preference for, and consequences of, assuming each role across three …

Authors:
Aleksandra Kovacheva, Cait Lamberton, Eugenia Wu

Open Access 18-11-2023

Caffeine’s complex influence on the attraction effect: a mixed bag of outcomes

Psychological state alterations induced by substance-related physiological mechanisms affect consumer decision-making. We examine the influence of caffeine—the world’s most popular psychostimulant—on the attraction effect. In three double-blinded …

Authors:
Michael Canty, Felix Josua Lang, Susanne Jana Adler, Marcel Lichters, Marko Sarstedt

13-11-2023

Life insurance, loss aversion, and temporal orientation: a field experiment and replication with young adults

Young individuals rarely seek information about life insurance—a product that offers long-term benefits that might not motivate a desire to act now. Framing life insurance messaging as a gain in the present (e.g., “ensure your loved ones are …

Authors:
Simon J. Blanchard, Remi Trudel

03-11-2023

Online communication styles of narcissistic content and low versus high social media engagement: evidence from Instagram

Given their need for social recognition, narcissists often engage in activities that are valued on social media. While communicating about such socially rewarding activities on social media—what we refer to as narcissistic content—has become …

Authors:
Jana Gross, Renaud Lunardo