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10. Komplexität in Entscheidungssituationen – Einführung von Entscheidungsprozessen in selbstorganisierten, agilen Organisationen

  • 2021
  • OriginalPaper
  • Chapter
Published in:
Author
Kathrin Doering
Published in
Agilität in Unternehmen
Publisher
Springer Fachmedien Wiesbaden

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Zusammenfassung

Komplexität in Entscheidungssituationen stellt Unternehmen vor die Herausforderung, ihre Entscheidungsprozesse zu überdenken. Agile Organisationen reagieren hierauf durch die Verteilung von Entscheidungsmacht außerhalb von Hierarchien. Dieser Beitrag erläutert die Merkmale von komplexen Entscheidungssituationen und leitet daraus die Vorteile von Strukturen der Selbstorganisation ab. Ein Überblick über Entscheidungsprinzipien und -prozesse in agilen Organisationen bildet den theoretischen Rahmen für die Darstellung der Einführung von Entscheidungsprozessen bei der Testbirds GmbH. Beispielhaft begleitet der Beitrag eine Vertriebsmitarbeiterin, die sich einer komplexen Kundenanfrage gegenübersieht, in dem Prozess der Entscheidungsfindung.

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Title
Komplexität in Entscheidungssituationen – Einführung von Entscheidungsprozessen in selbstorganisierten, agilen Organisationen
Author
Kathrin Doering
Copyright Year
2021
Book
Agilität in Unternehmen

Print ISBN: 978-3-658-31000-4

Electronic ISBN: 978-3-658-31001-1

Copyright Year: 2021

DOI
https://doi.org/10.1007/978-3-658-31001-1_10
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