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2003 | OriginalPaper | Chapter

Literaturempfehlungen zum Thema Beschwerdemanagement

Authors : Bernd Stauss, Andreas Schöler

Published in: Beschwerdemanagement Excellence

Publisher: Gabler Verlag

Included in: Professional Book Archive

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Metadata
Title
Literaturempfehlungen zum Thema Beschwerdemanagement
Authors
Bernd Stauss
Andreas Schöler
Copyright Year
2003
Publisher
Gabler Verlag
Book
Beschwerdemanagement Excellence

Print ISBN: 978-3-409-12383-9

Electronic ISBN: 978-3-663-01561-1

Copyright Year: 2003

DOI
https://doi.org/10.1007/978-3-663-01561-1_6