Top

Published in:

2017 | OriginalPaper | Chapter

Living Labs: A New Tool for Co-production?

Author : Giorgia Nesti

Published in: Smart and Sustainable Planning for Cities and Regions

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config

AI-assisted search

Off

Abstract

Living Labs are places for real-life test and experimentation where users and experts co-create innovative products and services through an ICT-based collaboration. Founded in the context of private firms, LLs evolved into a policy tool implemented to facilitate service innovation also in the public sector. Furthermore, due to their strong focus on user participation, LLs are now increasingly central in the smart-city strategy of various municipalities such as Barcelona, Helsinki, Tallinn and Birmingham. Citizen creativity, in fact, is an integral part of smart cities and the ‘laboratory dimension’ perfectly fits with this new approach to urban development. Namely, the transformation of the city into a living lab is aimed at supporting the process of policy innovation at the municipal level through local empowerment and the promotion of partnership among enterprises, public administration and citizens. In this respect, LLs can be viewed as a new form of co-production that is a process through which citizens participate in the design and creation of products or services that are less expensive and better tailored to citizens’ needs. Drawing on data related to 59 LLs listed in the database of the European Network of LLs, the paper is aimed at describing the main characteristics of LLs and at examining their strengths and weaknesses as co-production tools.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

previous chapter How to Become a Smart City: Learning from Amsterdam

next chapter Participatory Practices in London Urban Strategies: The Example of Bankside in the Borough of Southwark

See http://livinglabs.mit.edu/.

See The launch of a European Network of Living Labs—Co-creation of innovation in public, private and civic partnership, Press release 8.2.2006, accessed at: https://ec.europa.eu/digital-single-market/en/news/launch-european-network-living-labs-co-creation-innovation-public-private-and-civic-partnership

The criteria for selection are: (1) evidence of co-created values from research, development and innovation, (2) values/services offered/provided to LL actors, (3) measures to involve users, (4) reality usage contexts, where the LL runs its operations, (5) user-centricity within the entire service process, (6) full product lifecycle support—capability and maturity, (7) LL covers several entities within value-chain(s), (8) quality of user-driven innovation methods and tools, (9) availability of required technology and/ or test-beds, (10) evidence of expertise gained for LL operations, (11) commitment to open processes, (12) IPR principles supporting capability and openness, (13) openness towards new partners and investors, (14) business-citizens-government partnership: strength and maturity, (15) organisation of LL governance, management and operations, (16) business model for LL sustainability, (17) interest and capacity to be active in EU innovation systems, (18) international networking experience, (19) channels (e.g. web) supporting public visibility and interaction, (20) people/positions dedicated to LL management and operations (see http://www.scribd.com/doc/254557130/ENoLL-9th-Wave-of-Membership-Brochure-2015-pdf).

Adherent members are organisations that represent a Living Lab, which was duly selected according to ENoLL criteria but that do not pay any membership fee, except an annual administrative fee and have no voting rights in the General Assembly. Executive members are those who pay the annual fee and therefore have the right to vote in the Assembly.

Alcotra. (2011). Best practices database for living labs: Overview of the living lab approach. Alcotra Innovation project, Deliverable 23.

Almirall, E., Lee, M., & Wareham, J. (2012). Mapping living labs in the landscape of innovation methodologies. In Technology innovation management review (pp. 12–18).

Ballon, P., Pierson, J., & Delaere, S. (2005). Test and experimentation platforms for broadband innovation: Examining European practice. In Studies on Media, Information and Telecommunication (SMIT)—Interdisciplinary Institute for BroadBand Technology (IBBT). Belgium, Brussels: Vrije Universiteit Brussel.

Bason, C., Mygind, J., & Sabroe, R. (2013). Co-production. Towards a new welfare model. Copenhagen: MindLab.

Bergvall-Kåreborn, B., & Ståhlbröst, A. (2009). Living lab: An open and citizen-centric approach for innovation. International Journal of Innovation and Regional Development, 1(4), 356–370.CrossRef

Boyle, D., & Harris, M. (2009). The challenge of co-production. How equal partnerships between professionals and the public are crucial to improving public services. Discussion paper. London: Nesta.

Bovaird, T. (2007). Beyond engagement and participation: User and community coproduction of public services. Public Administration Review, 67(5), 846–860.CrossRef

Bovaird, T., & Downe, J. (2008). Innovation in public engagement and co-production of services. Policy paper commissioned by the Department of Communities and Local Government, UK.

Bovaird, P., Stoker, G., Jones, P., Loeffler, E., & Roncancio, M. P. (2013). Activating collective co-production mechanisms for public services: Influencing citizens to participate in complex governance. Paper presented at the 11th Public Management Research Conference, Madison, Wisconsin, June 20–22.

Christiansen, J., & Bunt, L. (2012). Innovation in policy: Allowing for creativity, social complexity and uncertainty in public governance. London: Nesta.

CoreLabs. (2007). Living labs roadmap 2007–2010: Recommendations on networked systems for open user-driven research, development and innovation. Open Document, Luleå: Luleå University of Technology, Centrum for Distance Spanning Technology.

Directorate-General for the Information Society and Media. (2009). Living labs for user-driven open innovation. Luxembourg: Office for Official Publications of the European Communities.

Eskelinen, J., Robles García, A., Lindy, I., Marsh, J., & Muente-Kunigami, A. (2015). Citizen-driven innovation. A guidebook for city mayors and public administrators. Washington: The World Bank.

Feuerstein, K., Hesmer, A., Hribernik, K. A., Thoben, K. D., & Schumacher, J. (2008). Living labs: A new development strategy. In J. Schumacher & V. P. Niitamo (Eds.), European living labs (pp. 1–14). Berlin: Wissenschaftlicher Verlag.

Griffiths, S., Foley, B., & Prendergrast, J. (2009). Assertive citizens: New relationships in the public services. London: Social Market Foundation.

Juujrvi, S. & Pesso, K. (2013). Actor roles in an urban living lab: What can we learn from Suurpelto, Finland? In Technology Innovation Management Review (pp. 22–27).

Loffer, E. (2009). A future research agenda for co-production. Overview paper. In Co-production: A series of commissioned papers. The Local Authorities & Research Councils’ Initiative (LARCI). www.larci.org.uk.

Osborne, S. P. (2006). The new public governance? Public Management Review, 8(3), 377–387.CrossRef

Ostrom, E., & Baugh, W. H. (1973). Community organization and the provision of police services. Beverly Hills: Sage Publications.

Pallot, M., Trousse, B., Senach, B., & Scapin D. (2010). Living lab research landscape: From user centred design and user experience towards user cocreation. Paris: First European Summer School Living Labs.

Pierson, J., & Lievens, B. (2005). Configuring living labs for a ‘Thick’ understanding of innovation. In EPIC (Vol. 2005(1), pp. 114–127).

Ryan, B. (2012). Co-production: Option or obligation? Australian Journal of Public Administration, 71(3), 314–324.CrossRef

Tonurist, P., Kattel, R., & Lember, V. (2015). Discovering innovation labs in the public sector. Working Papers in Technology Governance and Economic Dynamics, no. 61, June. Tallin: Ragnar Nurkse School of Innovation and Governance.

Title: Living Labs: A New Tool for Co-production?
Author: Giorgia Nesti
Publisher: Springer International Publishing
Book: Smart and Sustainable Planning for Cities and Regions
Print ISBN: 978-3-319-44898-5

Electronic ISBN: 978-3-319-44899-2

Copyright Year: 2017
DOI: https://doi.org/10.1007/978-3-319-44899-2_16

Springer Professional

Abstract

Please log in to get access to your license.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Technik"

Springer Professional "Wirtschaft"