Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Published in:
Learning Robot Navigation Behaviors by Demonstration Using a RRT Planner Read chapter Read first chapter

2016 | OriginalPaper | Chapter

Making Turn-Taking Decisions for an Active Listening Robot for Memory Training

Authors : Martin Johansson, Tatsuro Hori, Gabriel Skantze, Anja Höthker, Joakim Gustafson

Published in: Social Robotics

Publisher: Springer International Publishing

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

In this paper we present a dialogue system and response model that allows a robot to act as an active listener, encouraging users to tell the robot about their travel memories. The response model makes a combined decision about when to respond and what type of response to give, in order to elicit more elaborate descriptions from the user and avoid non-sequitur responses. The model was trained on human-robot dialogue data collected in a Wizard-of-Oz setting, and evaluated in a fully autonomous version of the same dialogue system. Compared to a baseline system, users perceived the dialogue system with the trained model to be a significantly better listener. The trained model also resulted in dialogues with significantly fewer mistakes, a larger proportion of user speech and fewer interruptions.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
previous chapter Engagement Detection During Deictic References in Human-Robot Interaction
next chapter Look at Me Now: Investigating Delayed Disengagement for Ambiguous Human-Robot Stimuli
Literature
1.
Benyon, D., Mival, O.: Introducing the companions project: intelligent, persistent, personalised interfaces to the internet. In: Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI…But Not As We Know It, vol. 2, pp. 193–194 (2007)
2.
Beskow, J., Edlund, J., Granström, B., Gustafson, J., Skantze, G., Tobiasson, H.: The MonAMI reminder: a spoken dialogue system for face-to-face interaction. In: Interspeech 2009, Brighton, U.K. (2009)
3.
Sakai, Y., Nonaka, Y., Yasuda, K., Nakano, Y.I.: Listener agent for elderly people with dementia. In: HRI 2012, pp. 199–200 (2012)
4.
Yasuda, K., Aoe, J., Fuketa, M.: Development of an agent system for conversing with individuals with dementia. In: The 27th Annual Conference of the Japanese Society for Artificial Intelligence (2013)
5.
Kraut, R.E., Lewis, S.H., Swezey, L.W.: Listener responsiveness and the coordination of conversation. J. Pers. Soc. Psychol. 43(4), 718–731 (1982)CrossRef
6.
Yngve, V.H.: On getting a word in edgewise. In: Papers from the Sixth Regional Meeting of the Chicago Linguistic Society, Chicago, pp. 567–578 (1970)
7.
Kobayashi, Y., Yamamoto, D., Koga, T., Yokoyama, S., Doi, M.: Design targeting voice interface robot capable of active listening. In: 5th ACM/IEEE International Conference on Human-robot Interaction, pp. 161–162 (2010)
8.
Sacks, H., Schegloff, E., Jefferson, G.: A simplest systematics for the organization of turn-taking for conversation. Language 50, 696–735 (1974)CrossRef
9.
Duncan, S.: Some signals and rules for taking speaking turns in conversations. J. Pers. Soc. Psychol. 23(2), 283–292 (1972)CrossRef
10.
Koiso, H., Horiuchi, Y., Tutiya, S., Ichikawa, A., Den, Y.: An analysis of turn-taking and backchannels based on prosodic and syntactic features in Japanese Map Task dialogs. Lang. Speech 41, 295–321 (1998)
11.
Gravano, A., Hirschberg, J.: Turn-taking cues in task-oriented dialogue. Comput. Speech Lang. 25(3), 601–634 (2011)CrossRef
12.
Kendon, A.: Some functions of gaze direction in social interaction. Acta Psychol. 26, 22–63 (1967)CrossRef
13.
Meena, R., Skantze, G., Gustafson, J.: A data-driven model for timing feedback in a map task dialogue system. In: 14th Annual Meeting of the Special Interest Group on Discourse and Dialogue (SIGDIAL), Metz, France, pp. 375–383 (2013)
14.
Meguro, T., Higashinaka, R., Minami, Y., Dohsaka, K.: Controlling listening-oriented dialogue using partially observable markov decision processes. In: Proceedings of the 23rd International Conference on Computational Linguistics, Stroudsburg, PA, USA, pp. 761–769 (2010)
15.
Gratch, J., Okhmatovskaia, A., Lamothe, F., Marsella, S.C., Morales, M., van der Werf, R.J., Morency, L.-P.: Virtual rapport. In: Gratch, J., Young, M., Aylett, R.S., Ballin, D., Olivier, P. (eds.) IVA 2006. LNCS (LNAI), vol. 4133, pp. 14–27. Springer, Heidelberg (2006)CrossRef
16.
Huang, L., Morency, L.-P., Gratch, J.: Virtual rapport 2.0. In: Vilhjálmsson, H.H., Kopp, S., Marsella, S., Thórisson, K.R. (eds.) IVA 2011. LNCS, vol. 6895, pp. 68–79. Springer, Heidelberg (2011)CrossRef
17.
Al Moubayed, S., Skantze, G., Beskow, J.: The furhat back-projected humanoid head - lip reading, gaze and multiparty interaction. Int. J. Humanoid Rob. 10(1), 1350005 (2013)CrossRef
18.
Skantze, G., Al Moubayed, S.: IrisTK: a statechart-based toolkit for multi-party face-to-face interaction. In: Proceedings of ICMI, Santa Monica, CA (2012)
19.
Hall, M., Frank, E., Holmes, G., Pfahringer, B., Reutemann, P., Witten, I.H.: The WEKA data mining software: an update. SIGKDD Explor. 11(1), 10–18 (2009)CrossRef
20.
de Cheveigné, A., Kawahara, H.: YIN, a fundamental frequency estimator for speech and music. J. Acoust. Soc. Am. 111(4), 1917–1930 (2002)CrossRef
Metadata
Title
Making Turn-Taking Decisions for an Active Listening Robot for Memory Training
Authors
Martin Johansson
Tatsuro Hori
Gabriel Skantze
Anja Höthker
Joakim Gustafson
Copyright Year
2016
Book
Social Robotics

Print ISBN: 978-3-319-47436-6

Electronic ISBN: 978-3-319-47437-3

Copyright Year: 2016

DOI
https://doi.org/10.1007/978-3-319-47437-3_92

Premium Partner

    Image Credits