2019 | OriginalPaper | Chapter
Management Perspective: Performance Opportunities with Decision Support Systems
Author: Markus Hammer
Published in: Management Approach for Resource-Productive Operations
Publisher: Springer Fachmedien Wiesbaden
In this chapter a perspective of management is given. Section 4.1 starts with decision making followed by performance measures (section 4.2) as basis for fact-based decisions. Section 4.3 covers performance measurement and management systems, section 4.4 decision support systems and a summary of performance opportunities with decision-support systems is covered in section 4.5.