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Published in:
2010 | OriginalPaper | Chapter
Measurement and Analysis of Process Audit: A Case Study
Authors : Fengdi Shu, Qi Li, Qing Wang, Haopeng Zhang
Published in: New Modeling Concepts for Today’s Software Processes
Publisher: Springer Berlin Heidelberg
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Process audit is one of the popular quality assurance activities. It helps individual projects to be in conformity with the process definition, standard, etc. and provide insights for process improvement. However, to the best of our knowledge, little quantitative analysis of process audit has been reported so far. The paper introduces a case study of quantitatively analyzing process audit based on the practice of a Chinese software research and development organization, CSRD. It presents a measurement schema for evaluating the effectiveness and efficiency of process audit from various facets. The study shows that the auditing process in CSRD has contributed to the process management and improvement and brought value to the organization. The presented measurement and analysis methods and empirical results can provide reference for other organizations within similar context.