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2011 | OriginalPaper | Chapter

6. Measuring Supply Chain Performance: Current Research and Future Directions

Authors : Craig Shepherd, Hannes Günter

Published in: Behavioral Operations in Planning and Scheduling

Publisher: Springer Berlin Heidelberg

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Abstract

This chapter aims to go some way towards addressing the dearth of research into performance measurement systems and metrics of supply chains by critically reviewing the contemporary literature and suggesting possible avenues for future research. The article provides a taxonomy of performance measures followed by a critical evaluation of measurement systems designed to evaluate the performance of supply chains. The chapter argues that despite considerable advances in the literature in recent years, a number of important problems have not yet received adequate attention, including: the factors influencing the successful implementation of performance measurement systems for supply chains; the forces shaping their evolution over time; and, the problem of their ongoing maintenance. The chapter provides both a taxonomy of measures and outlines specific implications for future research.

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previous chapter Collaborative Planning in Supply Chains: The Importance of Creating High Quality Relationships
next chapter Planning Information Processing along the Supply-Chain: A Socio-Technical View
Footnotes
1
“Supply chain management” and “performance” were used to search Web of Science whilst “supply chain management” with “performance measurement” were used to interrogate PsychINFO and Google ScholarTM.
 
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Metadata
Title
Measuring Supply Chain Performance: Current Research and Future Directions
Authors
Craig Shepherd
Hannes Günter
Copyright Year
2011
Publisher
Springer Berlin Heidelberg
Book
Behavioral Operations in Planning and Scheduling

Print ISBN: 978-3-642-13381-7

Electronic ISBN: 978-3-642-13382-4

Copyright Year: 2011

DOI
https://doi.org/10.1007/978-3-642-13382-4_6