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2023 | OriginalPaper | Chapter

Measuring the Success of the Ngawi District Government Web site Using the Delone and Mclean Model

Authors : Danang Eko Prastya, Ulung Pribadi, Abitassha Az Zahra

Published in: Proceedings of Seventh International Congress on Information and Communication Technology

Publisher: Springer Nature Singapore

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Abstract

The purpose of this study is to determine the Web site's success in providing public information for the Ngawi Regency Local Government. The Delone and Mclean approach is used to evaluate a Web site as an information system. The study employs a quantitative methodology. The data were gathered by the distribution of questionnaires to 100 respondents. Structural equation modeling (SEM) and Smart PLS 3.0 partial least squares (PLSs) software were used to analyze the data. The findings indicated that all indicators were deemed genuine, and the variables had a high degree of reliability—information quality has an effect on Web site-user happiness. Meanwhile, service quality has a favorable influence on Web site users’ use and satisfaction. Meanwhile, the quality of the system has minimal influence on its usability or user satisfaction.

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Metadata
Title
Measuring the Success of the Ngawi District Government Web site Using the Delone and Mclean Model
Authors
Danang Eko Prastya
Ulung Pribadi
Abitassha Az Zahra
Copyright Year
2023
Publisher
Springer Nature Singapore
DOI
https://doi.org/10.1007/978-981-19-2394-4_3