In this chapter the previously conceived methodology will be explained in detail. The framework, Figure 72, follows the five phases of the Six-Sigma approach with 17 specific activities and tools for each phase stated by the author. This chapter gives the answer to RQ3 on how to implement a profit per hour management approach. As with all approaches, a customization, i.e. an extension of activities or adaptation of tools, to specific circumstances is required as part of a broader rollout – this need for adaptation and continuous improvement is also pointed out by Schwaninger 2013, p. 56.
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- Methodology: Implementing an Analytics, Time and Six Sigma Based Operations Management Approach
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- Springer Fachmedien Wiesbaden