1 Introduction
Financial inclusion, particularly digital financial services, is known to foster an increase in women’s income and helps to reduce poverty, which are important elements for women’s economic empowerment (Hendriks
2019). However, approximately 1.7 billion people are reported to be unbanked (Demirgüç-Kunt et al.
2018), which poses several challenges to sustainable development. Furthermore, women account for 56% of the unbanked population and are over-represented in some countries, such as China, Bangladesh and India. With the penetration of cell phones and the Internet, mobile-enabled financial services have been perceived as one of the most important engines for further financial inclusion and the flourishing of social development.
Mobile money is a modern innovation which utilizes mobile phones to deliver financial services and has evolved dramatically in recent years. Starting with the successful launch of M-Pesa in Kenya in 2007, the mobile money industry is now actively engaged in by more than one billion registered mobile money accounts and 750 operators in 95 countries, with the total value of transactions being nearly $2 billion a day (GSMA
2019). Mobile money has opened up a huge opportunity to access financial services for unbanked communities and people who live in remote and rural areas, where a very few or no bank branches or other formal financial institutions are available.
Mobile money shows its importance in several aspects. Despite remarkable achievements of the financial system, progress towards sustainable development seems to be hindered in some countries due to the insufficient financial inclusion of women. Inequality in access to finance remains severe in developing economies, since the percentage of women owning an account is reported to be 9% less than that of men (Demirgüç-Kunt et al.
2018). Closing this financial gap is important, as a greater financial inclusion of women will contribute substantially to positive changes in their financial health, such as increased income, a higher purchasing power and better business opportunities (Siddik et al.
2017; Hendriks
2019). The impact of access to finance on women’s empowerment, however, depends on the question of how effective and sustainable financial services are (Kabeer
2001). Mobile money can be an innovative and efficient model for delivering financial services with several desirable benefits such as convenience, low costs and security (Donovan
2012). Therefore, mobile money appears to be a crucial enabler for enhancing women’s ability to make life-determining financial decisions. Additionally, a positive change in financial behavior due to the usage of mobile-based financial services is another advantage of mobile money. According to Ouma et al. (
2017) individuals tend to save more and with higher values when they use mobile money. The significant association between better financial management behavior and greater financial access is also documented in the study of Birkenmaier and Fu (
2019).
The existing body of literature provides a wide range of qualitative and quantitative analyses on mobile money services, financial management behavior and women’s economic empowerment aligned with financial inclusion. The linkages among these three topics have been considered in a number of academic papers that draw some reasonable conclusions regarding their influence on each other (Donovan
2012; Buvinić and Furst-Nichols
2016; Yen and Wu
2016; Dorfleitner et al.
2019). However, those studies do not investigate the impact of mobile money on women’s economic empowerment through the influencing mechanism of financial management practices.
1 Furthermore, the dominance of single-country-level studies and M-Pesa case-study analyses in the literature creates a demand for more comprehensive studies regarding broader aspects. Our study, to the authors’ knowledge, provides the first empirical evidence to tackle these issues.
The emphasis of the current paper is to investigate how the adoption of mobile money helps empower women economically and how financial management practices mediate this relationship. For this purpose, we run several regressions for a sample of women in seven developing countries whose total inhabitants account for more than one-fourth of the global population. Three measures of mobile money adoption are employed to capture the more restricted definitions, namely, mobile money user, mobile money account owner and active mobile money account owner. For robustness checks, we further conduct regressions on rural and urban sub-samples, as previous literature on mobile financial services indicates different results between the two areas (Jack and Suri
2011; Lyons et al.
2020). In addition, models with an appropriate instrumental variable are estimated to avoid the potential problem of endogeneity.
The main findings of our paper show that the use of mobile money can promote women’s economic empowerment. Moreover, better financial management practices contribute to explaining this linkage as the mediating effect. The results hold for all measures of mobile money adoption. Regarding our robustness tests, the obtained results indicate significant differences between rural and urban areas. While the effects of mobile money on women’s financial empowerment remain positive in the case of rural women, these effects turn out to be insignificant when considering the sub-sample of urban women. However, the sign and significance of the coefficients between financial management behavior and women’s economic empowerment do not vary across sub-samples.
The remainder of this article is organized as follows: Section
2 reviews the related literature and develops our hypotheses. Section 3 describes the data sample, methodologies and detailed variables, while Sect.
4 reports descriptive analysis and empirical results. A brief conclusion is presented in Sect.
5, along with several suggestions for future studies.
2 Literature
Mobile money refers to the application of mobile phones in delivering financial services, which allows users to store or transfer money, make a payment, withdraw cash at legal physical agents and to access other possible financial services. While mobile banking services facilitated by traditional banks have undergone a long path of growth, mobile money has recently emerged extensively as a new alternative to deliver financial services for unbanked segments. Mobile money is different from mobile banking in the way that it can be offered by a network of mobile money agents and/or their partners. For example, M-Pesa, which offers flagship microfinancing services through mobile phones, was established in 2007 with the cooperation of two famous mobile network agents in Kenya, namely, Vodafone and Safaricom (Morawczynski
2009). In this case, a bank account is not a mandatory prerequisite since money is stored in a digital account operated through a mobile phone account. Another model of mobile money highlights the partnership between banks and mobile money operators to launch a mobile money business (Weber and Darbellay
2010). For this service, the electronic money account linked to a bank account is accessible through mobile telephones.
Mobile money is an innovative financial model for the poor and the unbanked to overcome the problem of access to affordable and sustainable financial services, especially for those who are living in regions where bank exclusion remains persistent (Donovan
2012). Due to their lack of creditworthiness and low collateral, financially disadvantaged groups of people have borrowed mainly from the informal financial sector to complement their exhausted internal sources of finance, which are commonly unreliable, uncertain and high cost. Some examples of informal finance are pawnbrokers, private moneylenders, rotating savings and credit associations.
According to data from Demirgüç-Kunt et al. (
2018), mobile money is increasingly prevalent, especially in countries with a low level of financial accessibility. A possible explanation could be that mobile money agents are relatively easier and more convenient to access, and hence this financial service is more likely to attract customers. By 2019, the number of mobile money agents was 20 and seven times more than that of bank branches and ATMs (GSMA
2019). As suggested in the previous literature on mobile financial services, the customer’s perception of ease of use is one of the key determinants in the adoption decision Lee et al. (
2012). Thus, the rapid growth of mobile money possibly lies in its simple operational mechanism through mobile network agents. Customers need only a basic mobile phone with an active SIM card in order to use mobile money services. In addition, the lower cost of mobile money services’ usage in comparison with other alternatives could be another reason why individuals are keen on mobile money (Donovan
2012). Lastly, mobile money services appear to be more secure and safer than cash finance (Suri
2017).
Various aspects of mobile money have been extensively investigated in the literature. One of the important strands of research is the determinant of mobile money adoption. While some studies highlight the importance of supportive regulations for the telecommunications sector and market conditions (Lashitew et al.
2019), socio-demographic characteristics, such as gender, education level and income, are also shown to influence the adoption of mobile money (Amoah et al.
2020). Furthermore, some factors associated with the development of mobile money services have been examined extensively. Della Peruta (
2018) and Rewilak (
2017) argue that countries with low access to formal financial services exhibit more mobile money evolvement. Donovan (
2012) and Weber and Darbellay (
2010) suggest that a proper regulation system and adequate policies can support mobile money deployment. Benefits accompanying the adoption of mobile money have also been of interest to scholars. The clearest impacts are the improvements of livelihood and poverty reduction (Kikulwe et al.
2014; Suri
2017). Better shock management is another highlight that has emerged from mobile money adoption (Jack and Suri
2011; Afawubo et al.
2020). To be more specific, households with access to mobile money services are less likely to be vulnerable to shock events like droughts and floods than those without such access.
The above review demonstrates that mobile money can be an important financial tool to accelerate financial inclusion, and thus helps to achieve sustainable development. Within the scope of this study, we empirically investigate the impact of mobile money on women’s economic empowerment, an area of study which remains sparse in the existing body of literature. Following this, we also explore its influencing channel through financial management practices.
2.1 Links between mobile money and women’s economic empowerment
Women’s empowerment is an important issue as it is one of the main goals to achieve a sustainable development according to the United Nations (
2015).
2 The term
empowerment refers to the process in which individuals become more involved in making decisions (Kabeer
2005). Accordingly, women are economically empowered if they have control over their resources such as savings, expenditures and business investment (Pereznieto and Taylor
2014).
With the growing prevalence of mobile money, the question of its influences on women’s empowerment is gaining more and more attention from scholars. This relationship has recently been discussed in several academic contributions. Within the research on the impacts of mobile money, studies have found that mobile money results in better financial inclusion (Demirgüç-Kunt et al.
2018; Hendriks
2019) and financial welfare (Suri and Jack
2016). Especially, these impacts are even more profound for women. Moreover, there is growing evidence that the deployment of mobile phones for delivering financial services positively affects the economic empowerment of women (Buvinić and Furst-Nichols
2016; Wieser et al.
2019; Riley
2019). However, these studies rather provide country-level evidence on the linkage between mobile money and women’s economic empowerment, while we explore the issue on the individual level.
Nevertheless, the expectation from the above-mentioned literature can be clearly summarized with the following hypothesis:
2.2 Financial management practices and women’s economic empowerment
Financial management behavior is generally defined as individuals’ practices of seriously managing their resources, such as budgeting, saving, spending, managing risks and investing (Xiao et al.
2009; Dew and Xiao
2011). According to Buvinić and Furst-Nichols (
2016), women encounter more social constraints than men, which subsequently triggers disproportionate economic outcomes. The existing body of knowledge recognizes financial knowledge as a crucial determinant for women’s empowerment (Bijli
2012; Johnson et al.
2016). In addition, Robb and Woodyard (
2011) present findings that confirm the close relationship between financial knowledge and financial behavior. Thus, it is likely that women equipped with good financial practices and financial knowledge tend to exhibit better economic development. On another note, financial management behavior can have a positive influence on financial inclusion (Birkenmaier and Fu
2019) and financial well-being (Gutter and Copur
2011), which subsequently contributes to an enhancement in the economic power of women (Hendriks
2019). Other studies provide evidence on the importance of financial management behavior in women’s socioeconomic status. For instance, financial management skills are shown to be the key driver of women’s engagement in business in rural Bangladesh (Afrin et al.
2010). Moreover, Buvinić and O’Donnell (
2019) identifies that savings help to increase women’s financial independence. Moreover, Stavins (
2021) argues that good financial management practices help individuals prepare for future unwanted economic events, as they can avoid financial distress through these practices. With the focus on working women in Pakistan, Haque and Zulfiqar (
2016) conduct a study to investigate how financial attitudes (i.e. financial management, spending tendency, risk attitude and attitudes to financial knowledge) have impacts on the economic empowerment of women. The results show supportive evidence for the argument that there is a positive and significant relationship between these two variables.
Altogether, it can be proposed that the practices of financial management are crucial for the positive change in women’s economic power.
2.3 Mobile money adoption and women’s economic empowerment: the mediating effect of financial management practices
While, as mentioned above, there is growing evidence on the relationship between the usage of mobile money and women’s economic empowerment, antecedents and consequences of these two quantities also raise scholars’ concerns. One factor that can be located in between is financial management practices. A growing body of literature suggests that financial innovation plays an important role in promoting financial management behavior (Krivosheya
2020; Farida et al.
2021). On the other side, several studies emphasize the effect of financial management on women’s improved control over their finance (Haque and Zulfiqar
2016; Hendriks
2019). In addition, the adoption of financial services such as mobile money could indirectly influence women’s economic empowerment via the impact of other factors (Buvinić and Furst-Nichols
2016). As financial management behavior is generally influenced by the available financial technology and while it precedes women’s empowerment, it is reasonable to conjecture that financial management practices contribute to explaining the linkage between the usage of mobile money and women’s economic empowerment. Additionally, several studies indicate that the relationship between access to finance and the economic empowerment of women is possibly affected by the ability to manage financial resources. For example, Suri and Jack (
2016) illustrate the positive impact of mobile money on the financial welfare of poor women. The authors further suggest that the ability of financial management rather than the increase of capital results in better financial outcomes for women, conditionally on access to finance. Moreover, Samineni and Ramesh (
2020), who examine the relationship between microfinance and the economic enhancement of women in India, suggest that further management skills and economic activities are necessary for the economic empowerment of women who have access to finance.
Altogether, we expect financial management practice to have a mediating effect in the relationship between mobile money and women’s financial empowerment. Therefore, we propose the following hypothesis:
3 Data and methodology
3.1 Data
The individual cross-sectional data are taken from the 2017 InterMedia Financial Inclusion Insights (FII) survey which was undertaken in seven countries: Bangladesh, India, Kenya, Nigeria, Pakistan, Uganda, and Tanzania. The FII survey has been carried out every year from 2013 to draw meaningful insights about the current stages of financial inclusion in eight South Asian and Sub-Saharan Africa economies.
3 Up to now, six rounds of surveys have been undertaken. However, the countries included in each round are different, to an extent. Although the 2018 FII survey provides the most recent data, we choose the 2017 FII survey for a broader coverage due to seven out of eight countries being included in it instead of only two countries in the 2018 round. To obtain data, face-to-face interviews under close supervision are conducted in the respective local languages or English in each country. The survey samples are selected randomly using a stratified multi-stage design. In each region of each country, the survey data proportionally cover inhabitants aged 15 and older in rural and urban areas. Sampling weights were used to make the sample nationally representative.
4
The FII survey collects information on various aspects, including the respondent’s socio-demographic profile, the adoption and usage of different types of financial services, especially digital financial services (DFS), and the driving factors of and obstacles to financial inclusion, financial behaviors and the individual’s well-being. Apart from a few metric variables, such as age, the reported responses are mostly categorical and dummy variables. The survey data are appropriate for this study for the following reasons. Firstly, the total population of participating countries accounts for more than one-fourth of the global population. Secondly, the respondents are selected randomly from all regions of each country; hence, the data set is nationally representative. Thirdly, the survey contains comprehensive information on the usage and adoption of mobile money, which is the main focus of the study. Lastly, the information on respondents’ characteristics is rich, which allows us to control for more important variables.
In total, the number of respondents who took part in the 2017 FII survey was 74,346, of which 59,132 people were from South Asia and 15,232 people were from Sub-Saharan Africa. Due to the focus on women, the sample of male respondents is excluded. Furthermore, observations with missing values for relevant variables are dropped. The final sample size is 30,549 observations for seven developing economies across South Asia and Sub-Saharan Africa.
3.2 Variable construction
3.2.1 Main variables
Women’s economic empowerment (EMP) is our dependent variable which we observe on an individual level. The women’s economic empowerment index contains 10 items related to the decisions of the answering person about income spending and control over financial resources and services (see Appendix for more detailed information). The scale is constructed by summing up the scores across all items and ranges from 10 to 50. Higher scores mean better women’s economic empowerment. Cronbach’s alpha test and factor analysis are applied to test for the reliability of the index. The value of Cronbach’s alpha indicates the internal consistency of the index ranging from 0 to 1. An acceptable value of alpha is commonly suggested to be higher than 0.5. In our test, the resulting coefficient of alpha is 0.8707, which is relatively reliable.
The main explanatory variable in this paper is the adoption of mobile money. In order to reflect the process of adoption, three measures of mobile money adoption are employed: mobile money (MM) user, MM account owner and active MM account owner. The variable MM user takes the value of 1 if the respondent has used mobile money services for financial activities and otherwise 0. Meanwhile, the variable MM account owner indicates whether individuals who have an MM account registered in their name or not. If yes, this variable value equals to 1 and otherwise 0. The variable active MM account owner with the value of 1 defines those respondents who conduct financial activities using their registered MM account in the past 90 days. Otherwise, its value equals to 0.
To measure the mediator variable, financial management practice (
FMP), we construct an index based on the idea of Dew and Xiao (
2011) on financial management behavior scale. Due to the dependence on the available questions related to financial management practices in the survey, we adopt nine items from the survey about the respondent’s ability to manage savings, consumption, cash flow and debts to measure the FMP index (see Appendix for more detailed information). The values of this scale are an aggregation of the scores of each item ranging from 10 to 45. The higher the scores means the more the involvement of respondents in financial management practices. Similar to the construction of the women’s economic empowerment index, Cronbach’s alpha test and factor analysis are performed to test the suitability of the index. The quality of the financial management behavior index is sufficient, as the internal consistency of the index data is acceptable with the Cronbach’s alpha value of 0.8449.
3.2.2 Control variables
In this part, we briefly summarize the employed variables and the construction of the index variables. More detailed information is provided in the Appendix.
The mobile phone proficiency variable (Phone proficiency) reflects how the respondents use mobile phones to perform specified functions in the past 90 days. The functions used to compute this index include: (1) Send or receive a text message; (2) Send/receive photo messages; (3) Use/browse the Internet; (4) Download music, video or games; (5) Make a financial transaction; (6) Use Facebook, Whatsapp, Twitter, Instagram or another social networking site; (7) Take a color picture; and (8) Download/use any other mobile application. Each task performed is assigned to the value of 1, otherwise 0. The scale scores range from 0 to 8. The value of \(\alpha\) is 0.9083 for Cronbach’s alpha test, and factor analysis shows reliable results for the internal consistency.
The financial literacy index is computed to measure the respondent’s ability to correctly answer questions related to financial concepts. Each correct answer is assigned to the value of 1, otherwise 0. The respondents were asked about compound interest, inflation and diversification. The final scores for this scale range from 0 to 5. Similar to the other indices, Cronbach’s alpha test and factor analysis are conducted to determine for the reliability of this index. The obtained results reveal that the index is internally consistent with \(\alpha\) = 0.5711, and the results of the factor analysis are suitable.
The control variables related to respondents’ socio-demographic profile encompass age, working status, marital status, education level and residential status. Other household characteristics and respondents’ information are also included: household head; main income earner; poverty status; smartphone ownership; insurance; perceptions about the future, life and financial situation; shock experience; and the use of bank and non-bank financial services. An additional categorical variable representing the countries in which the respondents live is also included. These variables have been employed in a range of literature in regard to mobile money, for instance Ouma et al. (
2017) for Sub-Saharan African countries and Afawubo et al. (
2020) for the case of Togo.
3.3 Econometric model
To evaluate the impact of mobile money adoption on women’s economic empowerment, several OLS regressions are estimated. The basic equation is expressed as follows:
$$\begin{aligned} {EMP_i} = \beta _{0} + \beta _{1} MM_{i} + \beta _{2} X_{i} + \epsilon _{i}, \end{aligned}$$
(1)
where
\(EMP_i\) represents the women’s economic empowerment index for woman i.
\(MM_{i}\) refers to one of the measures of the MM adoption, namely, MM user, MM account owner and active MM account owner. The symbol
\(X_{i}\) represents a set of control variables, including the respondents’ characteristics, financial literacy, and the subjective well-being.
\(\epsilon _{i}\) is the random error term.
To explore the mediating effect of financial management practices
5, the following specifications are employed:
$$\begin{aligned}&{FMP_i} = \alpha _{0} + \alpha _{1} MM_{i} + \alpha _{2} X_{i} + \epsilon _{i} \end{aligned}$$
(2)
$$\begin{aligned}&{EMP_i} = \gamma _{0} + \gamma _{1} MM_{i} + \gamma _{2}FMP_{i} + \gamma _{3} X_{i} + \epsilon _{i}, \end{aligned}$$
(3)
where
\(FMP_{i}\) represents the financial management practices index for women
i. To investigate whether the linkage between mobile money adoption and women’s economic empowerment is mediated by financial management practices, we perform the following steps as described by Baron and Kenny (
1986). After performing Model
1, we run a regression with
FMP being the dependent variable (Model (
2),
MM being the independent variable and keep a series of control variables as in Model (
1). The coefficient
\(\alpha _{1}\) represents the total effect of mobile money adoption on financial management practices. Subsequently, the explained variable in Model (
3), i.e.
EMP, is regressed on the mediating variable
FMP, the main explanatory variable
MM and the same set of control variables (Model (
3)). The coefficient
\(\gamma _{1}\) measures the effect of the adoption of mobile money under the influencing mechanism of financial management practices. The coefficient
\(\gamma _{2}\) measures the impact of
FMP in this case. In order for a certain degree of the mediating effect (partial mediation) to exist, the coefficients
\(\alpha _{1}\),
\(\beta _{1}\),
\(\gamma _{1}\) and
\(\gamma _{2}\) must be significant. Furthermore, the absolute value of
\(\gamma _{1}\) must be smaller than that of
\(\beta _{1}\). In other words, the coefficient of the variable
MM when paired with the variable
FMP must be smaller than in the model without the variable
FMP. If
\(\alpha _{1}\),
\(\beta _{1}\) and
\(\gamma _{2}\) are significant, but
\(\gamma _{1}\) is insignificant, the relationship between mobile money adoption and economic empowerment for women is fully mediated through the variable
FMP (i.e. full mediation).
5 Conclusion
Our investigation represents the first study regarding the topics of mobile money providing empirical evidence on the women’s empowerment effect of different measures of mobile money adoption and the mediating effect of financial management practices. For this purpose, we conduct a study using cross-sectional data of women in seven countries across South Asia and Sub-Saharan Africa in 2017. Three measures of mobile money adoption are employed to reflect the process of using digital services, ranging from having used MM services to having an actively used personal MM account in the past 90 days. Additionally, to capture the multi-dimensionality of women’s economic empowerment and financial management practices, we construct two indices to measure these two variables. To gauge the reliability of the findings, robustness tests for endogeneity and sub-samples of rural and urban areas are also conducted.
The empirical findings from our study confirm the conjecture that the use of digital finance represented by mobile money contributes to the economic empowerment of women. Moreover, financial management practices appear to stimulate economic empowerment and mediate the influence of mobile money adoption. This finding implies that equipping women with financial management skills helps them take the advantage of financial services to gain independence in making financial decisions. It is noteworthy that while the obtained results are significant in the case of the whole sample and the rural women sub-sample, the regression coefficients present no explanatory power in the case of the urban women sub-sample. By analyzing the influence of mobile money adoption and financial management behavior on women’s empowerment, we can identify necessary practices and provide enabling environments to improve the role of women in contributing to economic decisions. To this end, trainings of financial management skills are proven to be necessary as an accompaniment of the increasing use of mobile money services.
One of the limitations of our research lies in the employed dataset. The sample data comprise a large number of observations which allows for drawing reliable findings. However, these results only reflect the situation in one specific year. Further research is encouraged to utilize panel data to find more predictive findings rather than the current validity as our study does. In addition, our research focuses solely on the effect of mobile money on women’s economic empowerment without considering the impact of other financial services. Last but not least, future studies could consider other aspects of women’s empowerment such as social and psychological empowerment. In conclusion, we hope that this analysis partly contributes to this interesting field of research and can serve as a stepping stone for future deeper and broader investigations.
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