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2018 | OriginalPaper | Chapter

19. New Approaches to Identity and Authentication

Authors : Sofie Blakstad, Robert Allen

Published in: FinTech Revolution

Publisher: Springer International Publishing

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Abstract

In this chapter, we explore concepts of customer authentication and identity, arguing that in the ecosystem economy we need to take a fresh look at what we mean by a customer, break the traditional human-based paradigm and start adopting more community-based trust systems for validation and authentication. We question the received wisdom about individual identity in the age of IoT and community activities, and propose an ecosystem approach that can address the perennial challenge of what we mean by a customer.

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previous chapter Plebocracy Bias

next chapter Contextualised Trust Solutions

Title: New Approaches to Identity and Authentication
Authors: Sofie Blakstad
Robert Allen
Publisher: Springer International Publishing
Book: FinTech Revolution
Print ISBN: 978-3-319-76013-1

Electronic ISBN: 978-3-319-76014-8

Copyright Year: 2018
DOI: https://doi.org/10.1007/978-3-319-76014-8_19