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Published in:
2022 | OriginalPaper | Chapter
4. Objects of Benchmarking
Author : Martin Kütz
Published in: The Art of Benchmarking
Publisher: Springer International Publishing
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Abstract
As we discuss it in this book, benchmarking is the art of comparing complex objects. Following our approach of representing a management object by a pair of vectors, the output vector \(\vec s\) and the input vector \(\vec r\), we must come to the conclusion that we are only able to compare objects, if they can be described or modeled by the same output characteristics s
n, 1 ≤ n ≤ N, and the same input characteristics r
m, 1 ≤ m ≤ M. Thus we can select interesting objects and then have to define the relevant output and input characteristics (whatever the meaning of “relevance” really is).