Skip to main content
Top

2020 | OriginalPaper | Chapter

Older People as Digital Newcomers: From Evidence to Intervention Proposal

Authors : Milica Vukelic, Svetlana Cizmic, Dunja Jankovic, Branislava Vidanovic, Ivana B. Petrovic

Published in: Human Aspects of IT for the Aged Population. Technology and Society

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

The aims of this mixed-method study were to analyze: older adults’ computer proficiency in relation to intelligence, personality traits and attitudes towards computers (Study 1); intention to use online services in relation to attitudes towards computers (Study 2); enabling factors of using digital devices (Study 3). The goal of the overall study was to propose the intervention that would support older people as digital newcomers. The main findings were that: attitude towards computer was the strongest predictor of older adults’ computer proficiency (Study 1); perceived ease of use proved to be a significant predictor of intention to use electronic services (Study 2), and most important finding from the qualitative research was that family and friends, especially peers, were older adults’ most preferred source of support in acquiring new IT skills (Study 3). On the long run, advocating for involving older people in designing digital tools should be imperative. It is important to develop a self-sustainable program that would, at first, fully engage all the relevant stakeholders: municipality and social care officials, Red Cross professionals and volunteers, social clubs and spaces for seniors, IT and user experience experts, psychologists, producers and retailers of devices, family and friends. Brief focused train the trainer program based on the needs of older people would be the core of the intervention. Sustainability wise, based on identifying and supporting the most skilled ones, older people should be empowered to run the program themselves with stakeholders’ occasional support.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
1.
go back to reference United Nations: World Population Ageing 2017 - Highlights (ST/ESA/SER.A/397). Department of Economic and Social Affairs, Population Division (2017) United Nations: World Population Ageing 2017 - Highlights (ST/ESA/SER.A/397). Department of Economic and Social Affairs, Population Division (2017)
2.
go back to reference Bloom, D.E., Canning, D., Fink, G: Population aging and economic growth Working Paper 32. The World Bank, Commission on growth and development (2008) Bloom, D.E., Canning, D., Fink, G: Population aging and economic growth Working Paper 32. The World Bank, Commission on growth and development (2008)
7.
go back to reference Eurofound (2017), Sixth European Working Conditions Survey – Overview report (2017 update), Publications Office of the European Union, Luxembourg (2017) Eurofound (2017), Sixth European Working Conditions Survey – Overview report (2017 update), Publications Office of the European Union, Luxembourg (2017)
9.
go back to reference Heinz, M.: Exploring predictors of technology adoption among older adults. Unpublished graduate thesis, Graduate Iowa State University Capstones (2013) Heinz, M.: Exploring predictors of technology adoption among older adults. Unpublished graduate thesis, Graduate Iowa State University Capstones (2013)
17.
go back to reference Charness, N., Boot, W.R.: Aging and information technology use: potential and barriers. Curr. Dir. Psychol. Sci. 18(5), 253–258 (2009)CrossRef Charness, N., Boot, W.R.: Aging and information technology use: potential and barriers. Curr. Dir. Psychol. Sci. 18(5), 253–258 (2009)CrossRef
18.
go back to reference Bukvic, A., Stajnberger, I.: BEG Serija [BEG series]. Centar za primenjenu psihologiju, Beograd (1984) Bukvic, A., Stajnberger, I.: BEG Serija [BEG series]. Centar za primenjenu psihologiju, Beograd (1984)
19.
go back to reference John, O.P., Srivastava, S.: The Big-Five trait taxonomy: history, measurement, and theoretical perspective. In: Pervin, L.A., John, O.P. (eds.) Handbook of Personality: Theory and Research, pp. 102–138. Guilford Press, New York (1999) John, O.P., Srivastava, S.: The Big-Five trait taxonomy: history, measurement, and theoretical perspective. In: Pervin, L.A., John, O.P. (eds.) Handbook of Personality: Theory and Research, pp. 102–138. Guilford Press, New York (1999)
21.
go back to reference Boot, W.R., Charnes, N., Czaja, S.J., Sharit, J., Rogers, W.A., Fisk, A.D.: Computer proficiency questionnaire: assessing low and high computer proficient seniors. Gerontol. 55(3), 404–411 (2015)CrossRef Boot, W.R., Charnes, N., Czaja, S.J., Sharit, J., Rogers, W.A., Fisk, A.D.: Computer proficiency questionnaire: assessing low and high computer proficient seniors. Gerontol. 55(3), 404–411 (2015)CrossRef
26.
go back to reference Essén, A., Östlund, B.: Laggards as innovators? old users as designers of new services & service systems. Int. J. Des. 5(3), 89–98 (2011) Essén, A., Östlund, B.: Laggards as innovators? old users as designers of new services & service systems. Int. J. Des. 5(3), 89–98 (2011)
Metadata
Title
Older People as Digital Newcomers: From Evidence to Intervention Proposal
Authors
Milica Vukelic
Svetlana Cizmic
Dunja Jankovic
Branislava Vidanovic
Ivana B. Petrovic
Copyright Year
2020
DOI
https://doi.org/10.1007/978-3-030-50232-4_24