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Published in:
2014 | OriginalPaper | Chapter
PLM Usage Behavior and Technology Adaptation
Authors : Chuan-Chun Wu, Chin-Fu Ho, Wei-Hsi Hung, Kao-Hui Kung
Published in: Multidisciplinary Social Networks Research
Publisher: Springer Berlin Heidelberg
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It is frequently faced unforeseen managerial problems when users start to use the IT. Once the problem is identified, it is necessary to ensure an adaptation existed among the technology, the organization, and groups. The appropriateness of such adaptation even plays a critical role in successful IT implementation projects. The original equipment manufacturer (OEM) industry has been the most representative industrial model in Taiwan. This research found that during the use of Product lifecycle management (PLM) software system in Taiwan for supporting research and development (R&D) projects, the degree of adaptation depends on the interaction condition and appropriation among the technology, the organization, and groups. In the process of adaptation, discrepant events are resulted from the appropriation of technology. The degree of solving these discrepant events is a critical factor in determining whether the enterprise is able to gain competitive advantages from using an IT.