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2024 | OriginalPaper | Chapter

Police Professionalism Branding on Youtube Account @86CustomProtectionNET

Authors : Laskarko Patria, Virienia Puspita, Margynata Kurnia Putra, Adie Erar Yusuf

Published in: Technology: Toward Business Sustainability

Publisher: Springer Nature Switzerland

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Abstract

The chapter delves into the strategic use of social media by the Indonesian National Police (Polri) to rebuild public trust and enhance their professional image. Through a qualitative analysis of the YouTube channel @86CustomProtectionNET, the study examines how Polri portrays its officers' professionalism and effectiveness in handling various crimes. The research highlights the importance of experiential marketing and branding in shaping public opinion about law enforcement. By showcasing real-life scenarios and emphasizing the human aspects of policing, Polri aims to foster a positive image and strengthen community relations. The chapter also explores the multifaceted nature of police branding, including the use of visual elements such as logos and uniforms, and the alignment of these visuals with the institution's core values and mission. The study concludes by emphasizing the potential of social media as a tool for enhancing the public's trust and appreciation of law enforcement agencies.

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Literature
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Metadata
Title
Police Professionalism Branding on Youtube Account @86CustomProtectionNET
Authors
Laskarko Patria
Virienia Puspita
Margynata Kurnia Putra
Adie Erar Yusuf
Copyright Year
2024
DOI
https://doi.org/10.1007/978-3-031-54009-7_3

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