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Posting Patterns in Paris: A Fashion Library Instagram Case Study

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Abstract

This case study delves into the digital communication strategies of the Bibliothèque Forney in Paris, focusing on its Instagram account. The research explores how the library uses social media to showcase its extensive fashion heritage collections, including rare artifacts, patterns, and historical documents. The study highlights the library's unique approach to content creation, emphasizing patterns and materiality, and suggests ways to improve engagement and reach a broader audience. The analysis is based on a six-month netnographic study, expert interviews, and data analytics. The findings indicate that the library's Instagram account has a high engagement rate, with content related to exhibitions, political issues, and printed matter generating the most interaction. The study concludes with recommendations for the library to feature fashion books more prominently, use relevant hashtags, and collaborate with fashion brands and researchers to attract a wider audience.

1 Introduction

Paris has positioned itself as a fashion capital and plays a unique role in the history of fashion as the birthplace of haute couture [15]. Fashion collections in the city’s libraries are instrumental in the transmission of fashion heritage and fashion imaginaries. These collections have been documented by library scholars but largely neglected in fashion communication studies. Their holdings constitute invaluable resources for researchers of the domain, as well as for fashion brands reconstituting their archives. Beyond their (increasingly digitalized) contents, these archives also represent physical artifacts, documenting the traces of their producers and those who have handled and stored them. How do specialized fashion libraries in Paris use social media to communicate fashion heritage? This research explores fashion library communication by reviewing the Instagram practice of one of the first lending libraries of Paris, the Bibliothèque Forney.

2 The Forney Library: History and Fashion Holdings

Forney specializes in decorative and applied arts, including fashion, design, craftsmanship, and advertising. The library was inaugurated in February 1886, thanks to a donation bequeathed to the City of Paris by Aimé-Samuel Forney, a French businessman of Swiss origins devoted to arts and craftsmanship. The library was originally located in the 11th arrondissement of Paris and focused mainly on craftsmanship. Fashion was added as a focus in 1961, when it was relocated to the Hôtel de Sens in the fourth arrondissement. This medieval building at 1 rue Figuier, a street lined with fig trees, was constructed for the archbishops of Sens. The medieval building resembles a Harry Potter movie set, featuring turrets, spiral stone staircases, a dungeon, and neo-gothic gargoyles. It can be described as highly “instagrammable.” The library is part of the City of Paris’s public library system and listed on its website (https://​www.​paris.​fr/​lieux/​bibliotheque-forney-18), which features the library contact details and its Facebook, X, and Instagram accounts. The site directs readers to the portal of specialized libraries, where the library catalog is accessible: https://​bibliotheques-specialisees.​paris.​fr/​.
The Forney library catalog lists 464,557 items, ranging from medieval parchments to books and paper fans. One such listing, an embroidery sample album, may in turn contain over 3000 swatches. Patrons can consult hundreds of thousands of such textile échantillons, and rummage through folders filled with fashion show invitations. Wooden drawers reveal well over a thousand fashion plates, hand-colored engravings also called chromolithographs. Under the wooden beams of the reading room’s ceilings, you can browse through over 4000 vintage and current magazine titles and some 50,000 trade catalogs from the nineteenth century onward, including those of one of the world’s first department stores, Le Bon Marché.
Some items are fragile and only come out for exhibitions, but Forney has been a lending library since its inception [6]. Of the 21,501 books available for loan, 4350 are classified as Fashion and Textiles, which is both the most frequently borrowed field and has the highest turnover rate. The remainder of books is divided between the categories of Graphic Arts, Design and Architecture, Arts and Crafts, Art History and Miscellaneous. These include a plethora of crafts related to fashion: leather goods, perfumes, and jewelry are all classified in the Métiers d’art section. To this day, clothing patterns can be traced and copied in the library. Patterns (motifs) of all kinds, including for wallpapers and textile printing, are a specialty of the library.
As one of the specialized libraries of the City of Paris, the Forney Library offers free and open access to everyone. To sign up for a (free) library card, one must be either aged 18 and over, or an art student, and bring an official ID. The library was originally intended to serve professionals in the arts and crafts, and therefore has a long tradition of late-night and weekend opening hours. Over the years, it has become a key resource for students and academics in the creative industries. The library also encourages the public to engage with the arts through exhibitions, events, and its open-access resources. During the case-study interviews, the librarian in charge of the Forney Public Services, Marc Senet, described the challenge of “using social media to show that while we preserve rare items, the library is still accessible and dynamic.”

3 Context

Fashion libraries and documentation centers document, store, classify, and make available a vast array of fashion communication heritage. According to Elise By Olsen, founder of the International Library of Fashion Research in Oslo, they enable fashion to be produced “in/as media rather than clothes; we participate through looking, not by wearing” [7]. In Paris, the local luxury conglomerates and the generations of creative communities the city has drawn into its orbit have resulted in a unique richness of fashion collections in the city’s libraries. These include the Bibliothèque Forney, the research library of the Palais Galliera museum, the Centre de documentation of the Musée des Arts Décoratifs (MAD), and the fashion collections of the Institut National d’Histoire de l’Art (INHA) library. The field of fashion has been significantly impacted by social media [8]. This encompasses libraries of fashion museums, fashion academia, and fashion and textile archives, which are increasingly active on social media [9, 10]. Key examples are the MoMu library, the FIT Special Collections, the Costume Institute library, and the International Library of Fashion Research (ILFR). Forney is the only Paris-based specialized fashion library collection with a dedicated Instagram account. The MAD museum account features regular posts on the Centre de documentation’s collection, usually weekly. The Palais Galliera museum Instagram account does not mention the research library more than once a year. The INHA occasionally features its library books on its main Instagram account. Yet, fashion ephemera are well suited for sharing on social platforms, as are books and periodicals. The hashtag Bookstagram has been used over 112 million times as of November 2024, whereas the hashtag Booktok has received over 35.5 million views. The fashion world has taken note: Fashion model Kaia Gerber runs the book club @libraryscience, Miu Miu launched “Summer Reads,” Marc Jacobs takes book selfies, Chanel organizes “Les Rendez-vous littéraires” book sessions, and Dior hosts “The Dior Book Tote Club.” However, fashion communication scholarship on libraries is scarce, even more so on the topic of Instagram.
The analysis of Paris’s fashion heritage has focused on museums, key figures, and texts, as well as on the city’s position in the fashion domain [1, 2, 4, 5, 11, 12]. International heritage research and Critical Fashion and Archival studies have focused on issues of digitalization, inclusivity, and access, as well as research on fashion materiality and ephemera [1318]. There is only one (Belgian) library member in the European Fashion Heritage Association. No European network assembles fashion librarians the way the Fashion, Textile, and Costume Special Interest Group of Art Libraries Society does in North America (ARLIS/NA). Lucile Trunel, who heads the Forney library since 2015, presided over the Art Libraries section of the International Federation of Library Associations and Institutions (IFLA) from 2017 to 2021. She documents the library’s activities in the art library (rather than fashion) domain, as do her staff [6, 1923].
Literature in the specialized field of fashion librarianship focuses on library content, its history, and its management [11, 12, 2428]. Generalized library and Instagram/social media literature includes marketing perspectives [2932], as well as collaborative and community strategies [3335]. The impact of social media on reading culture [36] and the challenges of TikTok [37] may also be of relevance to fashion libraries, as is social media research for fashion marketing [3840]. Two publications stand out. One is a meticulous review of the Instagram account of the Costume Library, by its Associate Museum Librarian, Julie Lê [9]. The other was authored by Ilaria Trame, the first Head Librarian at the ILFR, and points out the new popularity of library content on fashion social media and the potential of Instagram’s classification systems [10]. Trame argues that Instagram challenges traditional hierarchies of knowledge in the fashion system, recognizing the value of unofficial narratives alongside established histories. It is notable, however, that she does not refer to French collections apart from a Paris-based rare books dealer.

4 Methodology

This study is based on the Online Communication/OCM Model [41, 42], which has yet to be applied to fashion libraries. It investigates the context of the library’s communication; the people producing, updating, promoting content; the audiences addressed and reached; the content produced; and the technical instruments and tools used. The research combines netnography, a literature review, and expert interviews over a 6-month period in 2024. The netnographic research encompasses both a detailed manual review of the Forney library account from June 25th to November 25th, 2024, and a review of international fashion Instagram accounts relating fashion libraries and book content. It is supported by data analytics of these accounts, using the Fanpage Karma as well as Modash analytics tools.
Professional librarians served as primary resources, as did social media staff of libraries. The complexity of keywords in fashion archives is notorious [4345]. The US-based Ask a Librarian service of the Library of Congress, the world’s largest knowledge repository, and the European Eurêkoi network were consulted for anglophone and francophone keywords and databases. Eurêkoi is led by the Bibliothèque publique d’information of the Centre Pompidou in Paris and culls experts amongst 600 librarians from 48 libraries located in France and Belgium to locate relevant publications. The keywords indicated were used in the recommended databases as well as in Google Scholar, and international specialized library catalogs.
To triangulate the data gathered reviewing the profile, content, engagement, and audience analytics, an in-depth expert semi-structured in-person interview was conducted with Marc Senet, the head of the Forney Public Services Department, who handles the library’s social media. This interview, on June 25th 2024, was followed by a second interview 6 months later. As part of a larger investigation of fashion libraries, experts handling fashion library collections and social media were consulted at the New School, the Costume Institute Library at the Metropolitan Museum in New York, the MAD, and the Palais Galliera.

5 The Forney Library Online

5.1 Staff

Marc Senet, the head of Forney’s Public Services Department, is in charge of the library’s social media. Senet manages audience engagement and outreach, trains colleagues to improve customer service, and manages the library tours. His communication responsibilities include flyers and posters in the library, and all online communication including the library blog: social media is one of many daily tasks. Senet coordinates staff who produce content on a voluntary basis and suggests ideas, themes, and collaborations for them. The team size varies: “Now, there are four of us creating content: A colleague in the printed materials department posts about artists’ books, her area of focus. A collections manager writes posts about unusual items he finds in storage. And another colleague may cover events in the library. Right now, it’s mostly me, but it fluctuates. More people may contribute, whether by giving ideas or creating the actual posts.” Senet explains that this teamwork results in a signature quirk: the variety of writing styles and content. The library’s challenge is catering to multiple specializations. Fashion is the most borrowed subject by patrons, and fashion schools are becoming more frequent visitors, also thanks to Senet’s efforts to encourage them. Senet is a librarian by training: after studying art history, he graduated in library science. Exhibitions in library spaces are a particular interest of his and were the subject of his degree. He acquired his fashion knowledge on the job, including through library visits of fashion schools. In comparison, the Head of Communications of the ILFR was previously a press attachée at Maison Margiela in the 90s and taught at the Institut Français de la Mode; the librarian who started the Costume Institute Instagram account is also an accessory designer.

5.2 The Instagram Profile

As of December 2024, Forney has 10,000 followers on Facebook, 8513 followers on X (formerly Twitter), and 7538 followers on Instagram. It also has a LinkedIn account, which has 225 followers and is not active, and a largely inactive YouTube channel with 34 subscribers and 8 videos. In December 2024, the library also launched a site on Canva. According to Senet, the library used to be more focused on Twitter, with one staff member posting specialized content about historical commercial catalogs. Currently, the social media focus is on Instagram and Facebook. The Instagram account, which exists since December 2018, is the most active, featuring two to three posts per week, and has the highest engagement rate of the accounts. The Instagram handle of the library is @bibforney; a prerequisite for finding it is therefore knowing that a library is called a “bibliothèque” in French, as well as the name of the library. The profile is written in French and reads: “Bibliothèque Forney, Compte officiel: la bibliothèque Forney a pour spécialités les arts graphiques et décoratifs, les métiers d’art, la mode, le design et la pub.” The profile picture shows a red letter “F” superimposed on an image. Initially this was the cover image of a vintage periodical, featuring a dress by Jeanne Lanvin being worn to the Olympics. As of October 2024, the “F” was superimposed on a leaf pattern from a wallpaper design from the library’s collection. The fig leaf pattern is a nod to the library’s street address, rue Figuier. The Instagram account is a personal account, which gives it access to Instagram’s full music library. In contrast, business accounts face copyright restrictions for the use of music for stories and reels. They do, however, allow for the use of action buttons, such as call, text, directions, email, and reserve tickets for events. There is no signature hashtag in the bio as a suggestion for visitors to use. The profile links to the lively library blog, Motifs & Vous, created by Senet, that functions as the library website: (https://​bibliothequeforn​ey.​wordpress.​com/​).

5.3 Following and Followers

Instagram offers the possibility to follow profiles and hashtags; these selections in turn help the platform algorithms to personalize the feed of content and to classify and suggest an account to others with similar interests. Content consumed on media plays an important part in shaping content produced. The @bibforney account follows 1221 profiles, including several fashion collections and archives, fashion magazines, and schools. The account also follows an eclectic and diverse selection of libraries and applied arts museums. It does not follow the increasingly popular ILFR account. Senet cites the library at the Metropolitan Museum of Art and the librarian at the Winterthur Museum as accounts he particularly likes because they have similar collections: “they serve as examples of how to showcase our collections…These types of collections don’t always coexist easily because they come from different worlds.” He also cites the accounts of the Bibliothèque Nationale de France and their digital Gallica library. He recently collaborated with them on a project to digitize the Forney collections, including the Bon Marché department store’s catalogs related to fashion.
The Forney account also follows several rare book dealers, but does not follow contemporary local fashion bookstores, such as the bookshop founded by Karl Lagerfeld. It follows certain contemporary fashion exhibition spaces, fashion researchers, and vintage fashion influencers, but not professional associations of fashion and textile curators. It follows diverse voices, such as the Centre d’archives LGBTQI+ Paris IDF, the non-profit Africa Center, and the Korean edition of Elle magazine. It follows the International Council of Museums, but not its Costume Committee. The library follows some established fashion brands, such as Dior and Chanel, but not more cutting-edge brands. (It should be noted that the accounts followed differ between the social media platforms). The account further follows 50 predominantly English-language hashtags with a focus on pattern design, motifs and textile arts, independent publishing, zines, and advertising. It follows #bibliothèque (but not #library), and neither fashion-focused nor bookstagram hashtags, such as #instabooks or #shelfie.
“Our audience is primarily Parisian,” Senet continues; “Social media helps us attract younger visitors, especially through thematic visits promoted only on Instagram.” A Modash analytics report shows a 72% female audience. One-third are aged between 25 and 34, and just under 17% between 18 and 24. The library does not have detailed audience studies but has documented a shift from artisans to students [23]. Senet has not noticed a significant impact of Bookstagram and Booktok. “We do get visitors who take pictures of what they read in the library to share online, but it’s still relatively rare.” Within the 6 months from June to November 2024, the library gained 400 followers, an increase similar to that of the MoMu library account. In comparison, the FIT special collections account increased by 100, the Costume Institute library gained 600 followers (although the account has not posted since 2023), and the ILFR account increased its followers by 1000 during this time. The ILFR, which was founded in 2020 and is based in Oslo, houses a fraction of the Forney holdings, but has nearly twice the number of followers of the Forney account.

5.4 Engagement

Forney has unusually high audience engagement compared with other libraries on Instagram, vacillating at around 1.93%, rivaled only by the ILFR account, which racks up 1.99%. In comparison, the Costume Institute Library account shows a 0.30% engagement rate, while the average engagement rate for Instagram posts in general is only 0.43% [46]. The Forney account’s average likes stayed at around 140 per post over 6 months, although it received a whopping 7.6 K likes on a post on its advertising exhibition, for which it collaborated on a paid partnership with the historical library of Paris. This collaboration was a moving image post by the influencer @instant.archives. Apart from this promotion, the highest organic engagement stems from a poster commemorating women’s voting rights. Posted in the time leading up to the European Parliament elections, it shows engagement with current affairs and political content that is in tune with its audience. The next highest engagement stems from a post on motifs printed on cotton textiles; rather than a close-up of the print, which the library uses as a signature visual style throughout, this post shows the materiality of the book, inviting the viewers to leaf through the book by swiping through a carousel. The highest engagement amongst its current followers thus was paid, political, and printed matter content, not fashion. The library account is responsive: it reposts stories, likes comments, and replies to questions. They do not receive too many questions via social media, so Senet directs people to the library’s general email. “We’d love to dedicate more time to user interaction,” he adds, “…there have been periods where I focused on encouraging participation with polls, quizzes, and questions in stories; but when I don’t have time, I do less of that.”

5.5 Content

“What if your next tattoo was one of A. Piau’s embroidery designs from the 1920s?”, the Forney account somewhat boldly introduces designs that are transferred by needlepoint. The Instagram account reflects the library’s branding, which is structured around motifs (patterns). This signature is equally present in the physical space (patterns are used on all library labels and signage), as it is in the digital realm (the library newsletter and blog). Images of motifs and artifacts act as a landing image for most carousels and moving images, a defining element of the account’s Instagram grid. For example, when documenting a Misty Modes dress made of paper, a carousel post begins with a close-up of the floral dress pattern.
Many of the account’s moving images accentuate the materiality of the collection. Senet aims to create “a desire for people to come and see the documents first-hand.” When describing a book of costume designs by Georges Lepape, the weight of the paper and the difficulty of turning the pages with a camera in hand are pointed out. Other clips show backstage activities, such as the archive storage-room, or students on class visits. Hands are sometimes seen handling artifacts, yet they are never the first image seen: the librarians rarely take center stage. Exhibition curators are shown presenting their exhibitions. Clips are used to promote current and upcoming exhibitions. The only (collaborative) paid promotion was for an exhibition post. Several clips show the building’s unique architecture and design. Stories are archived by highlighting [47]. They use the following (French) topics: Mode, Moodboard, Événements, Arts Graphiques, Vos stories, Motifs, and Métiers d’art. Visits by (fashion) schools are documented, and their profile handles are tagged on Instagram, but not on Facebook. Both accounts are used for the promotion of events for the general public. The most-viewed Reel documents the access to the library by foot; Reels featuring fashion from 2023 and early 2024 were particularly successful.
Data analytics reveal that #mode and #fashion are the most popular tags used, followed by #patterndesign, #pattern, and #art deco. Their use varies in number, from none to 23 tags per post. The post texts are in French, yet the hashtags are sometimes in English, including #library. Many tags are broad, such as #fashion; specialized tags, such as #fashionarchives, and Bookstagram hashtags, either in English or in French, are rarely used. Some reference Paris, such as #bibliothequeparis, or the hashtag #notredameparis that connected the gothic style of the cathedral to library collections. One competition for bookmarks was launched, using the link in bio leading to the blog. The use of emojis ranges from none to three; the most used emojis are the Calendar (for events), googly Eyes, and the Magnifying Glass. Geotagging is not used. The account occasionally tags fellow library handles, collaborating on events or the digitalization of items. Fashion designers, such as Jeanne Lanvin, are credited in image captions of illustrations, yet rarely put forward. For example, the cover of a magazine featuring a Lanvin dress and her name was relegated to the fifth image of a carousel in July (Fig. 1). The text did not hashtag the designer, nor expand on Lanvin. Designers are not showcased on their birthdays, a practice frequently used by museum libraries. The tone is not only educational but witty. In sum, the focus is less on people and more on patterns, rare artifacts from the library’s collections, events, and the building.
Fig. 1
Carousel Instagram post by Forney Library, @bibforney, 2024. https://​www.​instagram.​com/​p/​C9LDOGCxLec/​?​img_​index=​6. Screenshot by the author
Full size image

5.6 Training and Tools

Senet spends an average of 2 h a week on his smartphone for library social media. As part of a Paris-wide network of 80 lending libraries, staff can receive social media training. It is, however, more tailored to lending libraries than specialized libraries. “Practices evolve so quickly,” Senet adds: “we’re forced to observe what’s being done on social media accounts and adapt based on that.” He also attends meetings of the network of communication officers for libraries of the city of Paris, rather than consulting publications, which quickly become outdated: “It’s an opportunity to share updates, for instance about changes to social media algorithms.”
Organizational culture encourages participation by allowing staff agency, establishing trust, and allowing for personal judgment in the creation of posts. Senet has created the WordPress page of the blog and has also added a Canva page. He leads and motivates other staff but defines himself as part of a team: „We try to present our collections in ways that inspire artisans and creators, which has been the mission of the library since its inception. Our goal is to showcase images from our collections to inspire.” An internal planning sheet ensures that themes rotate between topics like fashion and graphic arts. The team sticks to free tools, as there is no assigned budget—any tool would need to be negotiated across the 80 libraries. The team uses Canva for layout and design, and a tool called Cut Cut for video editing, which allows for adding subtitles and editing videos without watermarks. As Troy A. Swanson has pointed out, “free to use” platforms also carry a cost: the costs of staff time, hardware and network infrastructure, and the risk that staff may get pulled into their own social media accounts [33].

6 Conclusion

This case study contributes to the field of fashion communication by examining the largely overlooked role of specialized fashion libraries in Paris. It outlines the use of the Forney library’s primary social media account, Instagram, and its socio-technical and municipal context. It shows that its digital content is shaped by the library’s branding and affiliations, as well as by the staff’s background, affordances, limited resources, and sense of agency. The varied library collections and activities are showcased to a largely local audience, predominantly interested in patterns. Yet, local and international fashion researchers would also greatly benefit from its fashion holdings. These potential audiences could be reached by featuring fashion books, coupled with Bookstagram and Booktok hashtags. Following the example of the Instagram-savvy ILFR account, the library could geotag content and add the word (or category) “library” to its profile. A designated hashtag in the profile (as used by MoMu) could promote more user-generated content. Collaborations with fashion brands in the unique library setting could also increase reach; so could prioritizing people over patterns. Previous collaborations with the Modes pratiques research publication could be expanded to international critical research communities. This in turn may allow for re-evaluations of the fashion holdings, just as museums are repositioning their archives. Such an approach would also appeal to a new generation of patrons. Fashion researcher and curator Marine Kisiel, for example, only considers archives meaningful “when they do not isolate the past or its productions from the questions we ask in the present” [48]. This would furthermore be a particularly good fit for the open-minded and socially conscious approach of the library [6, 21]. Finally, the study indicates that specialized libraries, their communication staff, and fashion researchers may all benefit from the establishment of a European network of fashion librarians.
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Title
Posting Patterns in Paris: A Fashion Library Instagram Case Study
Author
Katharina Sand
Copyright Year
2026
DOI
https://doi.org/10.1007/978-3-031-99481-4_8
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