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Prozesse lenken und ständig verbessern

  • 2008
  • OriginalPaper
  • Chapter
Published in:
Authors
Timo Füermann
Carsten Dammasch
Published in
Prozessmanagement
Publisher
Carl Hanser Verlag GmbH & Co. KG

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Abstract

Nachdem das Prozessmanagement eingeführt und die Prozesse neu strukturiert wurden, ist es nun die Aufgabe des Prozessteams, die bestehenden Prozesse zu lenken und ständig weiter zu verbessern. Zur Lenkung müssen die Prozesse fortlaufend beobachtet werden. Dazu sind Kennzahlen einzuführen, anhand derer der derzeitige Zustand des Prozesses beurteilt werden kann. Treten Probleme in dem Prozess auf, so zeigt die Entwicklung der Kennzahlen, dass ein Eingriff notwendig ist.

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previous chapter Prozesse strukturieren
next chapter Prozesse stabilisieren
Title
Prozesse lenken und ständig verbessern
Authors
Timo Füermann
Carsten Dammasch
Copyright Year
2008
Publisher
Carl Hanser Verlag GmbH & Co. KG
Book
Prozessmanagement

Electronic ISBN: 978-3-446-41894-3

Copyright Year: 2008

DOI
https://doi.org/10.1007/978-3-446-41894-3_6

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