Skip to main content
Top
Published in: Transportation in Developing Economies 1/2019

01-04-2019 | Original Article

Public Opinion Analysis of the Transportation Policy Using Social Media Data: A Case Study on the Delhi Odd–Even Policy

Authors: Pranamesh Chakraborty, Anuj Sharma

Published in: Transportation in Developing Economies | Issue 1/2019

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Twitter, a microblogging service, has become a popular platform for people to express their views and opinions on different issues. A sentiment analysis of the tweets can help in understanding the public opinion on different government decisions. This paper used Twitter data to extract the sentiments of people during the Phase 1 and Phase 2 of the odd–even policy implemented by the Delhi government to curb the air pollution and improve traffic flow. In this study, we used four different lexicon-based approaches: Bing, Afinn, National Research Council emotion lexicon, and Deep Recursive Neural Network-based Natural Language Processing software (CoreNLP) to extract sentiments from tweets and thereby assess overall public opinions. The daily trend obtained for each phase was normalized with the number of tweets and then compared using the Granger causality test. The causality test results showed that the trends obtained during the two phases were significantly different from each other. In particular, public sentiments were found to mostly turn negative during the later stage of the Phase 2 which indicates fading away of the public enthusiasm and positiveness towards the policy during the later stages of the policy implementation.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Literature
3.
go back to reference Wang L, Xu J, Qin P (2014) Will a driving restriction policy reduce car trips? The case study of Beijing, China. Transp Res Part A Policy Pract 67:279–290CrossRef Wang L, Xu J, Qin P (2014) Will a driving restriction policy reduce car trips? The case study of Beijing, China. Transp Res Part A Policy Pract 67:279–290CrossRef
4.
go back to reference Gallego F, Montero J-P, Salas C (2013) The effect of transport policies on car use: evidence from Latin American cities. J Public Econ 107:47–62CrossRef Gallego F, Montero J-P, Salas C (2013) The effect of transport policies on car use: evidence from Latin American cities. J Public Econ 107:47–62CrossRef
6.
go back to reference Garg N, Sinha AK, Dahiya M, Kumar P (2017) Effect of odd–even vehicular restrictions on ambient noise levels in Delhi city. In: 2017 International conference on advances in mechanical, industrial, automation and management systems (AMIAMS). IEEE, pp 252–256 Garg N, Sinha AK, Dahiya M, Kumar P (2017) Effect of odd–even vehicular restrictions on ambient noise levels in Delhi city. In: 2017 International conference on advances in mechanical, industrial, automation and management systems (AMIAMS). IEEE, pp 252–256
7.
go back to reference Zanouda T, Abbar S, Berti-Equille L, Shah K, Baggag A, Chawla S, Srivastava J (2017) On the role of political affiliation in human perception the case of Delhi odd–even experiment. In: Proceedings of the 9th international conference on social informatics, SocInfo 2017. Lecture notes in computer science (including subseries Lecture notes in artificial intelligence and lecture notes in bioinformatics). Springer, pp 74–88. https://doi.org/10.1007/978-3-319-67256-4_8 Zanouda T, Abbar S, Berti-Equille L, Shah K, Baggag A, Chawla S, Srivastava J (2017) On the role of political affiliation in human perception the case of Delhi odd–even experiment. In: Proceedings of the 9th international conference on social informatics, SocInfo 2017. Lecture notes in computer science (including subseries Lecture notes in artificial intelligence and lecture notes in bioinformatics). Springer, pp 74–88. https://​doi.​org/​10.​1007/​978-3-319-67256-4_​8
8.
go back to reference Chelani AB (2017) Study of local and regional influence on \(PM_{2.5}\) concentration during odd–even rule in Delhi using causal analysis. Aerosol Air Qual Res 17(5):1190–1203CrossRef Chelani AB (2017) Study of local and regional influence on \(PM_{2.5}\) concentration during odd–even rule in Delhi using causal analysis. Aerosol Air Qual Res 17(5):1190–1203CrossRef
9.
go back to reference Kumar P, Gulia S, Harrison RM, Khare M (2017) The influence of odd–even car trial on fine and coarse particles in Delhi. Environ Pollut 225:20–30CrossRef Kumar P, Gulia S, Harrison RM, Khare M (2017) The influence of odd–even car trial on fine and coarse particles in Delhi. Environ Pollut 225:20–30CrossRef
10.
go back to reference Mohan D, Tiwari G, Goel R, Lahkar P (2017) Evaluation of odd–even day traffic restriction experiments in Delhi, India. Transp Res Record J Transp Res Board 2627:9–16CrossRef Mohan D, Tiwari G, Goel R, Lahkar P (2017) Evaluation of odd–even day traffic restriction experiments in Delhi, India. Transp Res Record J Transp Res Board 2627:9–16CrossRef
11.
go back to reference Zimmer M, Proferes NJ (2014) A topology of Twitter research: disciplines, methods, and ethics. Aslib J Inf Manag 66(3):250–261CrossRef Zimmer M, Proferes NJ (2014) A topology of Twitter research: disciplines, methods, and ethics. Aslib J Inf Manag 66(3):250–261CrossRef
12.
go back to reference Tumasjan A, Sprenger TO, Sandner PG, Welpe IM (2010) Predicting elections with Twitter: What 140 characters reveal about political sentiment. In: Fourth international AAAI conference on weblogs and social media Tumasjan A, Sprenger TO, Sandner PG, Welpe IM (2010) Predicting elections with Twitter: What 140 characters reveal about political sentiment. In: Fourth international AAAI conference on weblogs and social media
13.
go back to reference Burnap P, Rana OF, Avis N, Williams M, Housley W, Edwards A, Morgan J, Sloan L (2015) Detecting tension in online communities with computational Twitter analysis. Technol Forecast Soc Change 95:96–108CrossRef Burnap P, Rana OF, Avis N, Williams M, Housley W, Edwards A, Morgan J, Sloan L (2015) Detecting tension in online communities with computational Twitter analysis. Technol Forecast Soc Change 95:96–108CrossRef
14.
go back to reference Jansen BJ, Zhang M, Sobel K, Chowdury A (2009) Twitter power: Tweets as electronic word of mouth. J Assoc Inf Sci Technol 60(11):2169–2188CrossRef Jansen BJ, Zhang M, Sobel K, Chowdury A (2009) Twitter power: Tweets as electronic word of mouth. J Assoc Inf Sci Technol 60(11):2169–2188CrossRef
17.
18.
go back to reference Lampos V, Cristianini N (2010) Tracking the flu pandemic by monitoring the social web. In: 2010 2nd international workshop on cognitive information processing (CIP). IEEE, pp 411–416 Lampos V, Cristianini N (2010) Tracking the flu pandemic by monitoring the social web. In: 2010 2nd international workshop on cognitive information processing (CIP). IEEE, pp 411–416
19.
go back to reference Collins C, Hasan S, Ukkusuri SV (2013) A novel transit rider satisfaction metric: rider sentiments measured from online social media data. J Public Transp 16(2):2CrossRef Collins C, Hasan S, Ukkusuri SV (2013) A novel transit rider satisfaction metric: rider sentiments measured from online social media data. J Public Transp 16(2):2CrossRef
20.
go back to reference Luong TTB, Houston D (2015) Public opinions of light rail service in Los Angeles, an analysis using Twitter data. In: iConference 2015 proceedings Luong TTB, Houston D (2015) Public opinions of light rail service in Los Angeles, an analysis using Twitter data. In: iConference 2015 proceedings
21.
go back to reference Sasaki K, Nagano S, Ueno K, Cho K (2012) Feasibility study on detection of transportation information exploiting Twitter as a sensor. In: Sixth international AAAI conference on weblogs and social media Sasaki K, Nagano S, Ueno K, Cho K (2012) Feasibility study on detection of transportation information exploiting Twitter as a sensor. In: Sixth international AAAI conference on weblogs and social media
22.
go back to reference Sharma SK, Hoque X, Chandra P (2016) Sentiment predictions using deep belief networks model for odd–even policy in Delhi. Int J Synth Emot (IJSE) 7(2):1–22CrossRef Sharma SK, Hoque X, Chandra P (2016) Sentiment predictions using deep belief networks model for odd–even policy in Delhi. Int J Synth Emot (IJSE) 7(2):1–22CrossRef
25.
go back to reference Win SSM, Aung TN (2017) Target oriented tweets monitoring system during natural disasters. In: 2017 IEEE/ACIS 16th international conference on computer and information science (ICIS). IEEE, pp 143–148 Win SSM, Aung TN (2017) Target oriented tweets monitoring system during natural disasters. In: 2017 IEEE/ACIS 16th international conference on computer and information science (ICIS). IEEE, pp 143–148
26.
go back to reference Liu B, Zhang L (2012) A survey of opinion mining and sentiment analysis. In: Mining text data. Springer, pp 415–463 Liu B, Zhang L (2012) A survey of opinion mining and sentiment analysis. In: Mining text data. Springer, pp 415–463
28.
go back to reference Sadegh M, Ibrahim R, Othman ZA (2012) Opinion mining and sentiment analysis: a survey. Int J Comput Technol 2(3):171–178 Sadegh M, Ibrahim R, Othman ZA (2012) Opinion mining and sentiment analysis: a survey. Int J Comput Technol 2(3):171–178
29.
go back to reference Khuc VN, Shivade C, Ramnath R, Ramanathan J (2012) Towards building large-scale distributed systems for Twitter sentiment analysis. In: Proceedings of the 27th annual ACM symposium on applied computing. ACM, pp 459–464 Khuc VN, Shivade C, Ramnath R, Ramanathan J (2012) Towards building large-scale distributed systems for Twitter sentiment analysis. In: Proceedings of the 27th annual ACM symposium on applied computing. ACM, pp 459–464
30.
go back to reference Speriosu M, Sudan N, Upadhyay S, Baldridge J (2011) Twitter polarity classification with label propagation over lexical links and the follower graph. In: Proceedings of the first workshop on unsupervised learning in NLP. Association for Computational Linguistics, pp 53–63 Speriosu M, Sudan N, Upadhyay S, Baldridge J (2011) Twitter polarity classification with label propagation over lexical links and the follower graph. In: Proceedings of the first workshop on unsupervised learning in NLP. Association for Computational Linguistics, pp 53–63
31.
32.
33.
go back to reference Hu M, Liu B (2004) Mining and summarizing customer reviews. In: Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining. ACM, pp 168–177 Hu M, Liu B (2004) Mining and summarizing customer reviews. In: Proceedings of the tenth ACM SIGKDD international conference on Knowledge discovery and data mining. ACM, pp 168–177
34.
go back to reference Manning C, Surdeanu M, Bauer J, Finkel J, Bethard S, McClosky D (2014) The Stanford CoreNLP natural language processing toolkit. In: Proceedings of 52nd annual meeting of the association for computational linguistics: system demonstrations, pp 55–60 Manning C, Surdeanu M, Bauer J, Finkel J, Bethard S, McClosky D (2014) The Stanford CoreNLP natural language processing toolkit. In: Proceedings of 52nd annual meeting of the association for computational linguistics: system demonstrations, pp 55–60
35.
go back to reference Bravo-Marquez F, Mendoza M, Poblete B (2013) Combining strengths, emotions and polarities for boosting Twitter sentiment analysis. In: Proceedings of the second international workshop on issues of sentiment discovery and opinion mining. ACM, p 2 Bravo-Marquez F, Mendoza M, Poblete B (2013) Combining strengths, emotions and polarities for boosting Twitter sentiment analysis. In: Proceedings of the second international workshop on issues of sentiment discovery and opinion mining. ACM, p 2
36.
go back to reference Granger CWJ (1969) Investigating causal relations by econometric models and cross-spectral methods. Econ J Econ Soc 37(3):424–438MATH Granger CWJ (1969) Investigating causal relations by econometric models and cross-spectral methods. Econ J Econ Soc 37(3):424–438MATH
Metadata
Title
Public Opinion Analysis of the Transportation Policy Using Social Media Data: A Case Study on the Delhi Odd–Even Policy
Authors
Pranamesh Chakraborty
Anuj Sharma
Publication date
01-04-2019
Publisher
Springer International Publishing
Published in
Transportation in Developing Economies / Issue 1/2019
Print ISSN: 2199-9287
Electronic ISSN: 2199-9295
DOI
https://doi.org/10.1007/s40890-019-0074-8

Other articles of this Issue 1/2019

Transportation in Developing Economies 1/2019 Go to the issue

Premium Partner