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Queueing Systems OnlineFirst articles


Further results of Markovian bulk-arrival and bulk-service queues with general-state-dependent control

This paper aims to provide several further results for a queueing model recently discussed by Chen et al. (Queueing Syst 95:331–378, 2020), i.e. the Markovian bulk-arrival and bulk-service queue incorporating the general state-dependent control.


Diffusion parameters of flows in stable multi-class queueing networks

We consider open multi-class queueing networks with general arrival processes, general processing time sequences and Bernoulli routing. The network is assumed to be operating under an arbitrary work-conserving scheduling policy that makes the …


Estimating customer delay and tardiness sensitivity from periodic queue length observations

A single server commences its service at time zero every day. A random number of customers decide when to arrive to the system so as to minimize the waiting time and tardiness costs. The costs are proportional to the waiting time and the tardiness …


Applications of fluid models in service operations management

The service sector is an indisputable and fundamental pillar of today’s business world, encompassing nearly 80 percent of the workforce in the USA. Service operations management has been a fertile research area addressing strategic, tactical and …


Retrial queues with constant retrial times

We consider the M/D/1 retrial queueing system with constant retrial times, which makes up a natural abstraction for optical fibre delay line buffers. Drawing on a time-discretisation approach and on an equivalence with polling systems, we find …

About this journal

Queueing Systems: Theory and Applications (QUES) is a well-established journal focusing on the theory of resource sharing in a wide sense, particularly within a network context. The journal is primarily interested in probabilistic and statistical problems in this setting.

QUES welcomes both papers addressing these issues in the context of some application and papers developing mathematical methods for their analysis. Among the latter, one would particularly quote Markov chains and processes, stationary processes, random graphs, point processes, stochastic geometry, and related fields.

The prospective areas of application include, but are not restricted to production, storage and logistics, traffic and transportation, computer and communication systems.

Queueing Systems
Volume 25/1997 - Volume 102/2022
Springer US
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