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Queueing Systems

Theory and Applications

Queueing Systems OnlineFirst articles

02-07-2021 Open Access

Shot-noise queueing models

We provide a survey of so-called shot-noise queues: queueing models with the special feature that the server speed is proportional to the amount of work it faces. Several results are derived for the workload in an M/G/1 shot-noise queue and some …


The unobserved waiting customer approximation

We introduce a new approximation procedure to improve the accuracy of matrix analytic methods when using truncated queueing models to analyse infinite buffer systems. This is accomplished through emulating the presence of unobserved waiting …

01-06-2021 Open Access

Complete resource pooling of a load-balancing policy for a network of battery swapping stations

To reduce carbon emission in the transportation sector, there is currently a steady move taking place to an electrified transportation system. This brings about various issues for which a promising solution involves the construction and operation …

12-04-2021 Open Access

Pass-and-swap queues

Order-independent (OI) queues, introduced by Berezner et al. (Queueing Syst 19(4):345–359, 1995), expanded the family of multi-class queues that are known to have a product-form stationary distribution by allowing for intricate class-dependent …

05-04-2021 Open Access

A random switching model and its dual risk model

In this article, a special case of two coupled M/G/1-queues is considered, where two servers are exposed to two types of jobs that are distributed among the servers via a random switch. In this model, the asymptotic behavior of the workload buffer …

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About this journal

Queueing Systems: Theory and Applications (QUES) is a well-established journal focusing on the theory of resource sharing in a wide sense, particularly within a network context. The journal is primarily interested in probabilistic and statistical problems in this setting.

QUES welcomes both papers addressing these issues in the context of some application and papers developing mathematical methods for their analysis. Among the latter, one would particularly quote Markov chains and processes, stationary processes, random graphs, point processes, stochastic geometry, and related fields.

The prospective areas of application include, but are not restricted to production, storage and logistics, traffic and transportation, computer and communication systems.

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