Advertisement
Published in:
2009 | OriginalPaper | Chapter
Recognize Your Employees: A Simple Act
Authors : Jean-Pierre Brun, Cary Cooper
Published in: Missing Pieces
Publisher: Palgrave Macmillan UK
Activate our intelligent search to find suitable subject content or patents.
Select sections of text to find matching patents with Artificial Intelligence. powered by
Select sections of text to find additional relevant content using AI-assisted search. powered by
After visiting a call center to introduce practices for better recognition of its 250 employees, we were told by one: “This is the first time in 15 years on the job that a vice-president has come and sat down with me for an hour to get a better understanding of what I do! He was nice and showed interest in my work. He saw it wasn’t easy to act on customer requests. His visit made me rethink my opinion of the bosses and my perception of the organization. I’m not the only one. Most saw his visit as a major sign of recognition for us, who usually get so little consideration in the organization.”