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Abstract
The article delves into the ethical behavior of family firms towards their employees, focusing on the influence of religion and other institutional logics. It introduces three types of family firms—Secular, Separator, and Integrator—based on their religiosity and how they integrate or separate religious beliefs from business practices. The study highlights the varying interactions between institutional logics, such as complementarity, conflict, and substitution, and their impact on ethical decision-making. Conducted in a secularized context, the research offers insights into the role of religion in family business ethics and the potential shifts in institutional logics over time due to secularization trends.
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Abstract
Religiosity holds significant influence over organizational and entrepreneurial decision-making processes, yet its impact remains scarcely researched in existing business research. By conducting a qualitative field study involving 23 family firms we aim to investigate how religiosity shapes the ethical behavior of family firms towards their employees in a secularized context in Western Europe. Drawing on the institutional logics perspective and a qualitative field study of 23 family firms, we contribute a nuanced typology of how religiosity impacts these firms. We establish Integrator family firms, where religiosity is deeply embedded in both personal and professional lives; Separator family firms, where religiosity is considered to be a private matter (i.e., kept separate from the business); and Secular family firms, where religiosity does not influence business practices. While these three types of family firms exhibit similar ethical behavior towards employees, they differ markedly in how they motivate and justify their decision-making processes. Comparing these types of family firms, we not only identify complementarity (business and family logics) and conflict (business vs. religion logic) between institutional logics but also observe substitution. Specifically, in family firms where religion holds utmost prominence (i.e., Integrator family firms), the ubiquitous family logic is substituted by religion logic. Conflicts between logics are managed through various strategies. Integrator family firms employ a compromise strategy between business and religion logics, while Separator family firms use an avoidance strategy to address this issue. Finally, our results indicate secularization trends over recent decades, suggesting that the mobilization of logics may evolve over time.
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1 Introduction
The ethical behavior of organizations is becoming increasingly important, and it often determines organizational success or failure (Gomezel and Stritar 2023; Reck et al. 2022). The increasing amount of corporate misbehavior as well as widely discussed scandals are leading to more intense discussion on how firms’ ethical behavior is shaped (Frisch and Huppenbauer 2014). In this vein, firms’ ethical behavior is reflected in their strong adherence to honesty, transparency and fairness when dealing with stakeholders (e.g., Astrachan et al. 2020; Chan et al. 2022; Crossan et al. 2013). Family firms, which are widely acknowledged as a particularly value-driven form of organization (Astrachan et al. 2020; Sorenson 2014) are thus especially interesting for studying firms’ ethical behavior. While the literature agrees that family firms’ ethical behavior differs from that of non-family firms (e.g., Adams et al. 1996; Cruz et al. 2014; Dick et al. 2021; Reck et al. 2022; Vazquez 2018), findings on how such behavior is actually shaped in family firms remain scarce (Litz and Turner 2013; Sharma and Sharma 2011; Vazquez 2018). Hence, there have been several calls to analyze what drives family firms’ ethical behavior in more depth (Adams et al. 1996; Astrachan et al. 2020; Reck et al. 2022).
One driver of family firms’ ethical behavior that has recently gained attention in the literature is religion, in particular family firm owners’ religiosity (Astrachan et al. 2020; Barbera et al. 2020; Carradus et al. 2020; Dieleman and Koning 2020; Kavas et al. 2020; Sorenson and Milbrandt 2023). A promising approach to study how religion helps shape family firms’ ethical behavior was put forward by Astrachan et al. (2020) and Fathallah et al. (2020), namely, analyzing how multiple institutional logics interact and may compete with each other. The premise of the institutional logics perspective is that these dynamics and thus family firms’ ethical behavior are embedded in broader institutional setups (Thornton and Ocasio 2008; Thornton et al. 2012). Hence, a family firm’s institutional context can be expected to have a strong influence on how it draws on various institutional logics and how such logics compete with each other (e.g., Min et al. 2022; Soleimanof et al. 2018; Welter 2011). The institutional logics literature has shown that in addition to family, business, and community logics, religion logic can significantly impact decision-making. These multiple logics may influence each other, be compatible, or compete with each other, creating tensions and resulting in conflicts (Greenwood et al. 2011; Thornton et al. 2012). The limited research on institutional complexity, including religion logic within family firms, suggests that religion logic plays a significant role. It can dominate (Fathallah et al. 2020), drive (Sorenson and Milbrandt 2023), or shift (Vu et al. 2024) the focus towards market, family, or community logics. However, besides these more recent additions to the literature, research on the effects of religion and other logics on family business decision-making remains scant.
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In addition, there are stark differences between countries and regions in terms of the extent to which religion logic shapes the everyday lives of people and firms (Berger 1999; Bizeul 2014; Ponomareva et al. 2022). So far, the empirical literature on how religion contributes to shaping family firms’ ethical behavior is mostly based on countries in which large parts of the population can be regarded as highly religious and where religion, politics and the state are closely intertwined (e.g., Fathallah et al. 2020; Kavas et al. 2020). By contrast, findings on the relevance of religion logic in family firms situated in environments in which religion, politics and the state are less intertwined are scarce. Western Europe is particularly interesting in this regard, as it “turned out differently from other places with respect to its religiosity—or, more directly, its secularity” (Torpey 2012, p. 280). This region is characterized by lower religious participation in society and a fundamentally different social understanding of the role of religion (Davie 2006a; Torpey 2012). Consequently, we could assume that religion logic also features less prominently in family firms. At the same time, survey evidence shows that even in Western Europe, religiosity continues to impact several actors’ reliance on ethical criteria for economic decision-making (e.g., Gutsche 2019; Parboteeah et al. 2015). Hence, how religion logic interacts with other institutional logics in shaping family firms’ ethical behavior in this strongly secularized context remains an open question.
Against this backdrop, we aim to complement the literature on religion in family firms by specifically analyzing how religion logic shapes family firms’ ethical behavior in a more secularized context. Moral frameworks provided by faiths, such as Christian ethics (Melé 2018) and the Islamic ethos (Fakhry 1991), offer distinct guidelines for religious individuals. These frameworks may guide family firms with religious leaders to adhere more strongly to religion logic, resulting in them displaying more ethical behavior than their non-religious counterparts. In particular, we focus on family firms’ ethical behavior towards their employees, who are among the most important and closest stakeholders of any firm, without whose support firms are doomed to fail (Abid 2023; Drnovšek et al. 2024; Sun et al. 2023; Westermann-Behaylo et al. 2014). Furthermore, many world religions specifically address the ethical treatment of employees in their ethical frameworks (see Sect. 2.3), making them particularly interesting to study within the context of institutional logics. To summarize, in this study, we address the following research question:
How is the ethical behavior of family firms towards their employees influenced by religious and other institutional logics in a secularized context?
To answer this research question, we draw on the institutional logics perspective and a cross-sectional field study conducted in Austria, Germany and Switzerland, three Western European countries that are widely acknowledged as more secularized than most other regions of the world (Andersen et al. 2008; Bizeul 2014). Our field study is based on semi-structured interviews with controlling family members and archival data from 23 family firms.
Our study contributes to the literature in two primary ways. First, we contribute to the literature on religiosity in family firms (e.g., Astrachan et al. 2020; Sorenson and Milbrandt 2023) by developing a more fine-grained typology that moves beyond the dichotomous distinction between religious and non-religious family firms. By analyzing family firms in a more secularized context, our study complements earlier qualitative studies of religiosity in family firms that drew on data from less secularized and more religious countries (e.g., Fathallah et al. 2020; Kavas et al. 2020; Sorenson and Milbrandt 2023). Our study thus responds to the recent call by Fathallah et al. (2020, p. 658), who demanded more research to identify “different types of religious family businesses”. We identify three types of family firms in this secularized context (namely Integrator, Separator and Secular family firm) and explain why some of these firms might refrain from including religion logic in the business sphere. These three types of family firms contribute to the increasing literature on family business heterogeneity (Calabrò et al. 2023; Chua et al. 2012; Jaskiewicz and Dyer 2017; Pütz and Werner 2024; Reay et al. 2015) by adding a further typology and source for such heterogeneity (cf. Neubaum et al. 2019; Wu et al. 2022). Second, we contribute to the scant literature on institutional logics in family firms (e.g., Reay et al. 2015) by showing that these logics are mobilized in different ways in a secularized context compared with more religious contexts. In line with the earlier literature on institutional logics in family firms (e.g., Fathallah et al. 2020; Jaskiewicz et al. 2016; Reay et al. 2015), we focus on the logics applied at the firm level to explain family firms’ ethical behavior and not those logics that may govern the controlling family’s private life. To the literature on institutional logics in family firms, we add a further way of how multiple institutional logics may interact: substitution. While we also find indications of complementary and conflicting institutional logics (cf. Reay et al. 2015), we identify one type of family firm in which religion is the most prominent and which shows a substitution pattern between institutional logics. In this type of family firm, religion logic substitutes family logic, which is clearly present in the other types of family firms, as the dominant logic shaping family firms’ ethical behavior towards employees in conjunction with business logic and—to a lesser extent—community logic. Ultimately, our findings reveal secularization trends in recent decades, implying that the activation of logics may change over time.
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2 Theoretical foundation and related literature
2.1 Institutional logics
An essential component of institutional theory is the concept of institutional logics (Goodrick and Reay 2011). The basic assumption of institutional logics is that individual and organizational behavior can only be understood by considering the social context, namely, the institutional setting in which an organization is embedded (Friedland and Alford 1991). All institutions include practices, beliefs and symbols, that represent an inherent logic which provide individuals and group direction and identities (Thornton and Ocasio 2008). Institutions help individuals and groups understand and act confidently within the social world and by complying, they seek acknowledgement from the relevant audiences (Greenwood et al. 2011). The decisions of individuals and organizations are subsequently embedded within institutions (Thornton and Ocasio 2008; Skelcher and Rathgeb Smith 2015).
At the same time, many societies worldwide show some commonalities in terms of which institutions are dominant. For instance, in their foundational work on institutional logics, Friedland and Alford (1991) identified five central logics for the institutions of Western societies: state, capitalism, democracy, family, and Christianity. These five institutional logics symbolize the commonly assumed “rules of the game” in Western societies and can be considered as these societies’ organizing principles (Friedland and Alford 1991; Reay et al. 2015; Thornton 2004; Thornton et al. 2012). Thornton and colleagues (Thornton and Ocasio 1999, 2008; Thornton et al. 2012) later extended Friedland and Alford’s (1991) framework to include seven institutional logics: state, market, corporation, profession, family, religion, and community. They also identified the key characteristics of each logic, such as its sources of identity, legitimacy and authority as well as its learning mechanisms and formal and informal control mechanisms. Based on this understanding, they defined institutional logics as “socially constructed, historical pattern of material practices, assumptions, values, beliefs, and rules by which individuals produce and reproduce their material subsistence, organize time and space, and provide meaning to their social reality” (Thornton and Ocasio 1999, p. 84), meaning that individuals within institutions agree on shared understandings of social objects (Haveman and Gualtieri 2017). That is, all institutional logics are characterized by certain principles that serve as a frame of reference for organizational and individual actors as they make sense of their world and their actions (Thornton et al. 2012). In this way, socially constructed logics both guide and constrain individual behavior by providing a set of guidelines for what actions are adequate and what goals and means are considered appropriate (Thornton et al. 2012; Friedland 2018).
While earlier research focused on the dominant institutional logics guiding organizations and individuals, recent studies have emphasized multiple institutional logics and their interplay. That is, multiple institutional logics may be present at the same time and may influence each other or even merge (Thornton et al. 2012). However, such multiple logics may also create tensions and challenges if they do not fully complement each other. Multiple institutional logics may thus compete or result in conflict (Greenwood et al. 2011). A growing body of research has focused on how individuals and organizations deal with multiple and potentially incompatible institutional logics (e.g., Aluchna and Kuszewski 2022; Arman et al. 2014; Dunn and Jones 2010; Fairclough and Micelotta 2013; Greenwood et al. 2010; Lebelhuber and Greiling 2022; Maine et al. 2022, 2023; Nguyen and Hiebl 2023; Pache and Santos 2013; Purdy and Gray 2009; Reay and Hinings 2009; Thornton et al. 2012; Shields and Watermeyer 2020).
Dealing with multiple compatible or competing logics refers to institutional complexity (Raynard and Greenwood 2014; Greenwood et al. 2011). When addressing these logics, it is necessary to determine the extent of their differences (“compatibility”) and significance for organizational functioning (“centrality”) (Besharov and Smith 2014). Organizations have developed various responses to navigating competing logics. The most commonly used classification of strategies is provided by Oliver (1991) and Pache and Santos (2010).1 These strategies include acquiescence, which refers to accepting single logics due to habit, imitation, or compliance. Compromise involves attempting to partly conform to all expectations by balancing competing logics, by either altering demands or tailoring organizational responses. Avoidance encompasses strategies that avoid the need to conform to all demands, such as symbolic compliance (i.e., not walking the talk) and escaping specific demands. Defiance is a more aggressive strategy under which specific demands are actively dismissed, ignored, or challenged. Finally, manipulation refers to actively altering institutional requirements through actions such as lobbying and controlling the source of pressure.
2.2 Institutional logics in family firms
Family firms are an excellent example of organizations that are constantly challenged by multiple and competing institutional logics, as they combine the benefits and tensions of family life with the challenges of business life (Fathallah et al. 2020; Jaskiewicz et al. 2016; Min et al. 2022; Reay et al. 2015). Consequently, research on family firms inspired by institutional theory has primarily focused on the institutional logics of business and family (e.g., Boers and Andersson 2023; Jaskiewicz et al. 2016; Signori and Fassin 2023; Zachary 2011) and has debated whether business and family are competing or complementary logics (Reay et al. 2015). While not all these studies have been explicitly based on the institutional logics approach, most have assumed a contradiction between business and family principles and identified the trade-off between firm and family needs as a key source of conflicts in family firms (Kinias et al. 2023; Lansberg 1983; Miller et al. 2011; Min et al. 2022). Likewise, family business studies have argued that a high level of attention to family logic reduces the ability of the firm to reach its financial goals (e.g., Berrone et al. 2012; Rutherford et al. 2006; Schulze et al. 2003; Stockmans et al. 2010). By contrast, other scholars have argued for a rather synergetic relationship between business and family logics and have presented the concept of “familiness” as a unique set of family-based resources that can benefit family firms (e.g., Lee et al. 2003). In line with this notion, Miller et al. (2017) concluded that a combination of business and family logics is expected to be the best for family firms’ performance. Likewise, a synergetic relationship between business and family logics may also foster family firms’ long-term survival (Aparicio et al. 2017; Boers and Andersson 2023), a relevant goal for many family business owners (Sharma et al. 2014).
While all these studies point to the ongoing debate in family business research on the complementarity or conflict between family and business logics, research that has explicitly examined the interplay between various institutional logics remains scant. Research on institutional logics in family firms has, however, moved beyond the mere duality of family and business logics and has—in line with the more general institutional logics perspective sketched in Sect. 2.1—incorporated several institutional logics potentially governing family firms. For example, Reay et al. (2015) suggested that besides family logic (e.g., the firm is organized predominantly to benefit family members) and business logic (e.g., the firm is organized with a focus on profitability and efficiency), community logic (e.g., the firm is organized to serve community needs) is very important in family firms, which are often deeply embedded and active in the communities within they operate and maintain close relationships with their stakeholders (Lansberg 1983; Miller and Le Breton-Miller 2005; Miller et al. 2009). In line with this notion, Aparicio et al. (2017) studied firms’ goals to demonstrate that the three main institutional logics of business, family and community are rooted in family firms. Finally, and most directly related to our study, Fathallah et al. (2020) studied the influence of religion as a fourth decisive logic for Lebanese family firms. Due to the highly religious context of Lebanon in which religion, politics and the state are closely interwoven (Faour 2007), religion was interpreted in their study as a further important logic and thus a guide for both Christian and Muslim family firms.
2.3 Religion in family firms and ethical behavior
In this study, we follow Worden (2005, p. 221) and understand religion “to be a particular institutionalized or personal system of beliefs, values and practices relating to the divine – a level of reality or power that is regarded as the ‘source’ or ‘ultimate’, transcending yet immanent in the realm of human experience”. While religion is acknowledged as an important institutional logic that helps shape everyday lives in many societies worldwide (Thornton et al. 2012), religion logic has seldom been researched in management research (but see some recent exceptions such as Chan et al. 2022; McIntyre et al. 2023; Wolf and Feldbauer-Durstmüller 2023). As Gümüsay (2015, p. 199) put it, religion “is like an elephant in the room: impossible to overlook, yet largely ignored”.
Directly related to our focus on religion as one institutional logic governing family firms, Kavas et al. (2020) showed that the religious principles and behaviors that shape society can also be identified in family firms, thus shaping their business activities. Carradus et al. (2020) and Dieleman and Koning (2020) extended this line of thinking and suggested that the religious values of the owning family are an important driver of the deeply rooted values in the company. Further detailing this relationship, Sorenson and Milbrandt (2023) added that the controlling family’s faith beliefs and faith practices sustain family values, which in turn positively influence the creation of the controlling family’s social capital and family business outcomes such as succession and performance. If transferred to the language of institutional logics, their findings may thus be interpreted as the controlling family’s religion logic driving family logic in the family business. Vu et al. (2024) recently examined family SMEs in northern Vietnam and discovered that the presence of religion logic leads to a shift from the predominance of family logic to community logic. Additionally, according to their findings, religion logic can transform the behavior of family firms from a self-interested market approach to a stewardship-oriented market perspective, thereby encouraging these firms to act for the benefit of others. Relatedly, Fathallah et al. (2020) used a sample of religious family firms in Lebanon to compare differences in religious influence on ethical issues. Their findings showed that religion logic affects religious family firms’ ethical decisions markedly and even partly takes “precedence over the family logic” (p. 652). However, Fathallah et al. (2020) mentioned that an important limitation of their work is that different levels of religiosity could be relevant. Similarly, other studies (e.g., Kavas et al. 2020; Barbera et al. 2020; Dieleman and Koning 2020) only analyze “religious” family firms, maintaining the simple dichotomy between religious and non-religious enterprises.
Addressing family firms’ response strategies within institutional complexity, Fathallah et al. (2020) concluded that religion plays a “fluid” role within family firms. This fluidity indicates that family firms employ multiple response strategies to address the competing demands of religion logic and other institutional logics. These strategies include transcending, separating and reordering, and combining, which can be roughly mapped to Pache and Santos’ (2010) categories of defiance and compromise. Similarly, Amanbayev et al. (2021) demonstrated that when religion logic dominates, conflicts with business logic can emerge. In their case study, these conflicts were resolved through moral detachment, an avoidance strategy under the categorization of Pache and Santos (2010).
To summarize, religion can create a system of meaning in the family business and consequently serve as a reference point for family firms’ managerial decisions (Astrachan et al. 2020; Paterson et al. 2013; Pieper et al. 2020). Hence, controlling family members’ initially implicit religious attitudes are converted into explicit organizational behaviors in the business (Barbera et al. 2020; Sorenson and Milbrandt 2023). Religious influence is thus particularly evident in challenging and risky situations (e.g., during a crisis) as well as in the face of ethical issues by providing moral direction and a spiritual bond (Barbera et al. 2020; Fathallah et al. 2020; Kavas et al. 2020).
Firms’ ethical behavior can in this regard be defined as corporate acts and decisions “subject to or judged according to generally accepted moral norms of behavior” (Treviño et al. 2006, p. 952) that consequently either benefit or harm a company’s stakeholders (Fathallah et al. 2020; Jones 1991). Family firms typically display a different ethical behavior than non-family firms (Adams et al. 1996; Cruz et al. 2014; Dick et al. 2021; Reck et al. 2022; Vazquez 2018), whereas the relationships with their stakeholders based on trust are a particular force behind family business ethics (Vazquez 2018). With regard to different stakeholders, family firms appear to be more ethical and honest with customers (Blodgett et al. 2011), and the like can be assumed with suppliers, due to mostly personal and long-term relationships (Hiebl and Pielsticker 2023; Uhlaner et al. 2004).
Within the large group of family firms, religious family firms have generally been found to display higher levels of ethical behavior than non-religious family firms (Fathallah et al. 2020; Kavas et al. 2020; Vazquez 2018). Several scholars have argued that the religious or secular beliefs of the owning family have a strong influence on family firms’ ethical behavior (e.g., Astrachan et al. 2020; Barbera et al. 2020; Carradus et al. 2020; Dieleman and Koning 2020; Kavas et al. 2020; Sorenson and Milbrandt 2023). That is, religious beliefs might impact the ethical behavior of family firms because religious individuals are guided by specific moral frameworks of their faiths. For example, Christians may be influenced by the key principles of Christian ethics, which include the preservation of God’s creation, the Ten Commandments, the Golden Rule (“whatever you wish that men would do to you, do so to them”), and the commandment of love (“love thy neighbor as thyself”) (Melé 2018; Wells et al. 2017). Similarly, the Koran and Sunnah provide morals that embody the Islamic ethos and guide ethical behavior (Alotaibi et al. 2022; Fakhry 1991). This perspective suggests that religious morals or ethics are distinct from secular morals, providing a unique system of guidelines for religious individuals (Davie 2006b).
These religious values, principles, and goals can significantly affect business values, practices, and outcomes (Astrachan et al. 2020). As Wines and Napier (1992, p. 834) noted, “there may also be a nexus between religious values and management values.” Accordingly, religion serves as a source for moral norms and beliefs (Van Buren et al. 2020). However, Weaver and Agle (2002) also offered a different perspective. Based on their theoretical analysis of existing research, they conclude that religious role expectations, internalized as part of a religious self-identity, impact ethical behavior. According to this view, it is the community’s expectations that drive ethical behavior, rather than a separate religious ethic.
Employees are one of the most important stakeholders of family firms, which means that ethical behavior towards this group is of particular interest (e.g., Barbera et al. 2020; Davis et al. 2010; Vallejo-Martos and Puentes-Poyatos 2014). Family firm leaders following religious values often seek to influence employees according to their morals, resulting in certain expectations about ethical behavior. Several studies confirm this notion and show that the values and behaviors of the owning family shaped by religion also influence employees (e.g., Abdelgawad and Zahra 2020; Dieleman and Koning 2020). Religious ethics indicate that religious (family) firms might be more ethical towards their employees. Christian ethics, for example, emphasize employees’ rights and the pursuit of “honest” profits without greed, avarice, or envy (Melé 2018). Important proponents of Catholicism such as Pope Benedict XVI (2009) have stated that business management should not focus solely on the interests of the owners but must also take responsibility for all other stakeholders who contribute to the business’s success, which includes employees. Similarly, the Quran and Sunnah prescribe that Muslims should take good care of their employees and uphold their rights (Abuznaid 2009). Given this specific importance of employees in stakeholder theory and religious ethics, we focus on family firms’ ethical behavior towards their employees in our field study.
3 Research methods
3.1 Research setting
Western European countries represent a particularly interesting field of analysis. Whereas most of the world (including the US) “is massively religious” (Berger 1999, p. 9), Western Europe “continues to be seen as secular” (Bizeul 2014, p. 16) and remains the only world region in which “old secularization theory would seem to hold” (Berger 1999, p. 9). Secularization theory discusses the transformation of modern societies accompanied by a displacement of religion. Berger (1977) assumed a separation between the public sphere (e.g., state and companies) and private sphere (e.g., family and personal relationships), with religion being increasingly pushed from the first to the second sphere. Religion is still practiced by individuals, but society is becoming less and less influenced by religion. According to Kim et al. (2012), as modernism has gradually replaced Christianity as the dominant worldview in Western Europe, religion is moving away from the church, state and institutions and closer to the individual. Hence, secularization can be seen as a tendency towards decreasing religious authority and influence (Bizeul 2014; Chaves 1994). However, secularization theory has recently been criticized, since the increasing plurality of modern societies must not be confused with secularization and modernity does not necessarily lead to a decrease in individual religiosity (Berger 2012; Fisher 2017; Habermas 2001).
Given these developments related to secularization, European religiosity is characterized by particular features that clearly distinguish it from other regions of the world, which explains the “‘exceptional’ nature of Europe’s religion” (Davie 2006a, p. 27). Even a comparison with the United States, whose ethics and religion have been researched extensively (e.g., Patwardhan et al. 2012; Sorenson and Milbrandt 2023; Swimberghe et al. 2011), is barely possible, as there are “major differences in individual religiosity between people living in Europe and people living in the United States” (Andersen et al. 2008, p. 61). The US population is (on average) more religious (Andersen et al. 2008; Frejka and Westoff 2008), attends church more often and shows a greater mixing of religion and politics (Andersen et al. 2008) than the (Western) European population. Torpey (2012) used the example of social desirability to illustrate the differences in people’s positions towards the church and religion in Europe and the United States. When asked about their typical church attendance, Americans tend to overstate it, as it is considered to be socially desirable to go to church in large parts of the US. In large parts of Western Europe, the exact opposite answer is the socially desirable one (i.e., not to go to church; Torpey 2012). Berger et al. (2008) devoted an entire book to the question “how two economically advanced societies, or groups of societies, can be so different in terms of their religious dimensions” (p. 2). Apparently, religiosity in Europe can only be understood by considering the continent’s legacy, a “particular history of state-church relationships” (Davie 2006a, p. 27), in which religious denominations are regarded as a public utility. However, it has become normal to see today’s churchgoers as a minority and voluntary membership has become the norm (Davie 2006a). To summarize, Western Europe can be regarded as more secularized than most other regions of the world.
Due to the special position of religion in Western Europe, it is necessary to take a closer look at this cultural area. As religiosity differs across Europe (Berger et al. 2008; Greeley 2003), we focus on a specific group of countries: Germany, Austria and Switzerland. These three countries are characterized by a large number of people without any denomination (Hodapp and Zwingmann 2019) and similar views about the importance of religiosity (Dubach 2010). Furthermore, they share a similar cultural background and comparable social system. For instance, employees are strongly embedded in the social system (e.g., unions and work councils) and they usually enjoy extended social security systems such as protection against unwarranted dismissal and unemployment insurance.
While this region is historically shaped by Christianity, religion logic is increasingly losing its once dominant position in society, as, for instance, reflected by the rapidly increasing number of people without confession over the past few decades (Pieslinger et al. 2021). Hence, everyday life in Germany, Austria and Switzerland is now frequently viewed as secularized, even though globalization and migration may act as a stimulus for religious discourse (Berger 1999; Habermas 2006; Martin 2017). Agnostics, atheists and the large proportion of humanists, who occupy a “middle position”, coexist (Bhargava 2014; Schnell et al. 2023; Wolf 2008). As is typical for such (supposedly) secularized contexts, religious considerations and religious sources (e.g., reference to God) are increasingly replaced by rational considerations based on human reason in all societal processes. As a consequence, decision-making in highly religious or highly secularized contexts differs fundamentally in terms of the underlying reasoning structure.
3.2 Data collection and paradigmatic approach
In line with related research on religion logic and family firms’ ethical behavior (e.g., Fathallah et al. 2020), we addressed our research questions by conducting a cross-sectional field study. Our findings primarily rely on semi-structured interviews (cf. Lillis and Mundy 2005) with the top managers of family firms and publicly available data on these firms. This publicly available data include information published on the family firms’ websites, in their annual reports, in other published company reports, on news portals and on employee rating portals (e.g., Kununu.com). This additional information was collected for two main purposes: (i) to obtain a more comprehensive understanding of the family firm and its publicly reported reliance on various institutional logics and (ii) to triangulate the interview data with publicly available data. The latter purpose is particularly important in our study since interview data on highly personal topics such as religion might be prone to social desirability bias and thus inaccurately reflect the interviewees’ underlying religiosity (Presser and Stinson 1998). At the same time, alternative methods to gather a person’s individual religiosity such as self-administered survey questions have been found to be at least as biased as personal interviews, but do not offer the possibility to ask follow-up questions and only gather a “thick” understanding of the interviewee’s religiosity and institutional logics in their family firms (Brenner 2017). Weighing the advantages and disadvantages of using interview data to address our research question, we opted for a qualitative interview approach in order to understand “meanings, experiences and views” of our interview partners (Neergaard and Ulhøi 2007, p. 4). However, when analyzing our results, we remained cognizant of the potential inherent biases. For the vast majority of the interview data, the additional information we collected through publicly available sources did not show any marked contradictions, thereby verifying the authenticity and credibility of the interview data (cf. Berg 1989; Berkovich 2018; Messner et al. 2017). At the same time, the additional public information proved valuable to relativize and complement some of our interview data, as detailed in Sect. 4. When we found no differences between the interview data and publicly available information, we did not obtain a particularly critical stance towards our data. Our underlying paradigm of qualitative inquiry could thus be viewed as positivist (cf. Berkovich 2018; Lin 1998; Su 2018). This approach is in line with qualitative research traditions in family business research, which have predominantly followed positivist approaches, too (De Massis and Kotlar 2014; Leppäaho et al. 2016). Our interviewees were chosen on the basis of a theoretical sampling strategy (Glaser and Strauss 1967; Flick 2009). To be considered as an informant in our study, the company had to be a family firm. To identify family firms, we relied on the firms’ ownership structure only—an approach frequently used in family business research (Chua et al. 1999; Roffia et al. 2021; Steiger et al. 2015)—and required the firms’ ownership to be dominated by one or more families. The companies had to be headquartered in Germany, Switzerland or Austria; micro-enterprises with fewer than 10 employees according to European Commission (2021) were excluded, as such firms rarely feature formal human resource practices that are known to shape ethical behavior towards their employees (cf. Kotey and Slade 2005; Steijvers et al. 2017). We additionally required that our interviewees were members of the controlling family and had to be in an executive or supervisory position to ensure they could fully assess the institutional logics at play in their firms and their firms’ ethical behavior towards their employees.
To find interviewees who met these requirements, we first started searching for religious family firms by screening company websites for trigger words such as “religious”, “Christian”, “Muslim”, and “Jewish”. At the same time, we contacted religious communities (e.g., “Israelitische Kultusgemeinschaft”, which is the Israeli Religious Community) and religious groups (e.g., “Bund Katholischer Unternehmer”, which is the Association of Catholic Businesswomen and -men) and asked for contacts. We also contacted seemingly non-religious family firms to increase the variance in our sample and tease out the differences in the institutional logics applied in such firms. We then contacted the identified potential interviewees by email or telephone and asked for interview appointments. When looking for further interview partners, we always tried to ensure that they had different characteristics (e.g., industry, region, religious denomination and family generation) from the other interviewees to increase the variance in our sample. We searched for further interview partners until we reached saturation (i.e., we could no longer find additional theoretical explanations and categories of family firms that differed from our preliminary findings on how logics contributed to these firms’ ethical behavior towards their employees; cf. Low 2019).
Before the interviews, we conducted an extensive company and media analysis to inform our firm-specific interview questions and collect additional data on the self-representation of the interviewees about their family firms as being driven by religious values. The above noted publicly available data were collected and the results of this media analysis were summarized in a written report for each firm.
In total, we conducted 23 interviews (see Table 1) between February and July 2021. Each interview was conducted by at least two, but usually three, interviewers, who were present the whole time. The aim of this multiple-interviewer approach was to garner different perspectives, know-how and perceptions to ensure the most complete and holistic interviews possible. Each interview started with demographic questions (e.g., age, gender, number of employees in the company, personal tasks of the interviewee and family generation in charge). Then, we asked our interviewees about their personal and family’s religiosity as well as the origins of their religiosity. Finally, we discussed the effects of religion logic and the other institutional logics such as family, business and community in the context of several business functions and events as well as the firms’ ethical behavior towards employees. For instance, we asked about the firms’ corporate social responsibility engagement and ethical considerations when looking after employees during major events such as mergers and acquisitions and financial crises. While our interview guide had only one question on the ethical considerations around the potential layoffs of employees, many interviewees related their answers to the several further open questions about their firms’ ethical behavior towards employees to situations of actual or potential layoffs. Our quotes presented below therefore often center on layoffs to illustrate how different configurations of institutional logics may shape family firms’ ethical behavior towards employees. We do not want to convey the impression that such ethical behavior towards employees would only materialize in questions around layoffs (e.g., D’Cruz et al. 2022; Westermann-Behaylo et al. 2014). However, the fact that many of our interviewees relied on examples of layoffs to make their standpoint clear may be explained by the timing of our interviews during the COVID-19 pandemic, when many businesses struggled and faced layoff-related decisions (e.g., Agarwal 2021; Chundakkadan et al. 2022).
Table 1
Sample description (CEO = Chief executive officer; CSB = Chairperson of the supervisory board)
No
Sector
Country
Number of employees
Sales1
Family generation in charge
Function2
Gender2
Interview length (min)
1
Retail
Austria
60
28
1
CEO
Male
38
2
Food Manufacturing
Austria
1,000
180
2–3
CEO
Male
112
3
Transportation
Austria
1,500
110
3
CEO
Male
70
4
Management of Companies
Germany
1,000
400
1–2
CSB
Male
107
5
Metal Manufacturing
Germany
3,000
300
> 15
CEO
Male
78
6
Transportation
Germany
31,000
5,610
3
CSB
Male
86
7
Machinery Manufacturing
Germany
1,300
275
3
CEO
Male
69
8
Machinery Manufacturing
Austria
6,400
1,100
3–4
CEO
Male
60
9
Transportation & Construction
Austria
2,750
490
3
CEO
Male
56
10
Construction & Services
Austria
30
5
1
CEO
Male
77
11
Insurance
Austria
1,000
100
2
2 CEOs
Male
58
12
Manufacturing
Austria
11,500
1,900
5–7
Deputy CSB
Male
90
13
Retail
Austria
1,880
280
2
CEO
Male
140
14
Accommodation/
Food Services
Austria
350
10
2–3
CEO
Female
78
15
Transportation
Austria
2,000
245
2–3
CSB
Male
76
16
Food Manufacturing/
Retail
Austria
250
15
4
CEO
Male
81
17
Machinery Manufacturing
Germany
1,600
490
1
CEO
Male
94
18
Food Manufacturing/
Retail
Switzerland
1,000
110
3
CEO
Male
82
19
Machinery Manufacturing
Germany
2,450
290
3
CEO
Male
49
20
Manufacturing
Switzerland
20,000
4,000
2–3
CSB
Male
75
21
Administrative/
Support
Austria
3,500
310
2–3
CSB
Male
88
22
Food Manufacturing
Germany
180
116
4–5
Deputy CSB
Female
46
23
Machinery Manufacturing
Germany
360
40
2–3
CEO
Male
86
1(mln. EUR)
2Interviewee
Some interviews were conducted in person, while others were conducted via video conferencing software due to social distancing requirements during the COVID-19 pandemic.2 After each interview, we immediately prepared short summaries of the conversations in which we summarized interesting or succinct statements, first thoughts and impressions as well as similarities and differences to the other interviews conducted.
Being aware that religiosity can be a sensitive topic for respondents in a more secularized setting, the research group proactively discussed ethical considerations to mitigate potential issues (Allmark et al. 2009). Before conducting the interviews, we informed all the participants about the study’s purpose and methods as well as their rights to ensure their comprehensive understanding. We guaranteed their confidentiality and anonymity by using pseudonyms and omitting any information that could reveal their identities, while storing all data securely (Qu and Dumay 2011). Access to the data was restricted solely to the research team. We obtained consent for recording the interviews and assured the participants they could review and amend their transcripts. This option was used in one interview (FF22) to remove what the interviewee felt was unnecessary information. All interviewers were trained to respond to participants' statements neutrally, avoiding any indication of right or wrong (Allmark et al. 2009). Throughout the project, the team held several meetings to discuss potential improvements, focusing on interview atmosphere and style to create a comfortable and respectful environment for participants. Given the sensitive topic of our research and fact that all the interviews were conducted in German, we also took special care to convey our interviewees’ intended meaning when presenting direct quotes translated into English in our findings section (cf. Feldermann and Hiebl 2020).
The interviews lasted between 38 and 140 min and were recorded and transcribed. Most of the family firms in our sample were from Austria (13), followed by Germany (8) and Switzerland (2). They came from different sectors and had different sizes with annual sales between 5 and 5610 million Euros. The companies were also of different ages, the youngest in the first family generation, the oldest in a generation beyond the 15th.
3.3 Data analysis
To identify the influence of different institutional logics on the ethical behavior of family firms towards their employees, we applied the pattern matching method presented by Reay and Jones (2016). In the first step, “ideal types” were identified (i.e., which managerial behavior would ideally correspond to a certain logic). To identify relevant institutional logics and the corresponding ideal types for shaping the ethical behavior of family firms, we consulted the literature on the various institutional logics (e.g., Thornton et al. 2012; Reay et al. 2015; Fathallah et al. 2020) and supplemented this with research from the family business literature (e.g., Berrone et al. 2012). From this literature, and in line with Fathallah et al. (2020), we identified four relevant institutional logics (family, business, religion and community) and the corresponding ideal types, as shown in Table 2.
Table 2
Key values and ideal types of the different logics (adapted from Thornton et al. 2012; Reay et al. 2015; Fathallah et al. 2020; Berrone et al. 2012; Khan et al. 2018; Skelcher and Rathgeb Smith 2015)
Decisions are made in such a way that the firm can be passed onto the next generation
Preservation of family control and independence
Decisions promote the independence and control of the family
Protecting the welfare of family members and family reputation
Firm is organized to protect the family’s interests and reputation
Business
Achieving maximum value determines business practices
Firm is organized to focus on profitability
Success in the market establishes firm reputation
Firm competes to increase sales and/or market share
Creation of economic value
Firm is organized to maximize shareholder value
Efficiency underlies profitability
Firm processes are developed to maximize efficiency
Religious
Importance of faith and sacredness
Decisions are made to act responsively towards God
Authority of religious guides
Decision-makers follow sacred scriptures and its interpretations
Attention to relation to supernatural
Focus on humility and benevolence
Absolute ethical principles based on faith
Trust and support fellow believers
Community
Emotional connections among participants drive actions
Decisions are made to benefit the group of firms, not for the benefit of one firm
Cooperative actions lead to benefit for all
Decisions help developing community goals
Personal investment in group
Effort for the benefit of the common good
Emotional connection with the group
Community success is the firm’s success and vice versa
The transcripts were then read independently by at least two of the authors, relevant passages on ethical behavior towards employees were extracted and the ideal types were compared with the available empirical data. Similar to Reay et al. (2015), we assessed the proximity to an institutional logic (i.e., the similarity to the ideal types) by categorizing them as weak, medium or strong. Any differences in the perceptions of the authors in this categorization were then discussed in the larger team of authors and resolved. Examples of weak, medium and strong religion logic can be seen in Table 3. Differences between authors’ assessments were then discussed in the team.
Table 3
Examples of weak, medium and strong religion logic
Logic
Example
Ideal type
Weak
religion logic
“Of course, the employees notice what the owner's family does and they see that my father was always highly committed to various organizations in the church environment, but also later with the foundation. But otherwise, I think it is important to clearly separate work and private life and [religion] belongs to the private sphere.” FF11
Importance of faith and sacredness
Medium
religion logic
[about acting within crisis] “I believe that this eternal perspective on the ultimately transient problems helps, […] this perspective that I don't have to carry everything myself and that it will come good, […] I believe that this eternal perspective helps that one does not take oneself so seriously, that one does not take problems so seriously and that with all the necessary difficult decisions one always faces the people, can put oneself in other people's shoes” FF18
Attention to relation to supernatural
Strong
religion logic
“No one has to be afraid to come out in any form, on the left, on the right or in the centre. It doesn't matter at all. Everyone is a creature of God and is accepted just as they are.” FF23
Importance of faith and sacredness
4 Findings
4.1 Towards a finer categorization of family firms as a function of religiosity
In the first step, we analyzed the interviewees according to their religiosity. Two aspects became apparent. First, assigning businesswomen and -men to a specific denomination turned out to be challenging. While some defined themselves clearly (e.g., “we are Mennonites”, FF17), others did not want or could not clearly assign themselves to a specific denomination. The CSB of FF4 reported, for example, “I grew up in a Christian family. My father was a Catholic Christian and my mother a Protestant Christian.” Another interviewee, the CEO of FF19, did not even see any differences between the Abrahamic religious communities (“if you look at the pure Abrahamic religions, Judaism, Islam and Christianity are culturally shaped manifestations of one and the same basic faith and one and the same basic values”). The CEO of FF23 added that his family was “not bound to any denomination” because what was most important to him and his family was “to live as close as possible to the Word of God”. Reflecting this observation, we did not find any differences in the applied religion logic between the denominations in our sample. Rather, in terms of a Christian ethic (Long 2010; Ramsey 1950), various religious interviewees, when explaining their ethical principles, shared the commonality that they referred to God (FF23: “Everyone is a creature of God and is accepted as they are”), the Bible (FF7: “I believe the Bible is good advice”) and Jesus’ words (FF23: “Or, as Jesus said, ‘The greatest among you will be your servant’”).
The second observation was that the dichotomy between religious and non-religious family firms or between firms with religious and firms with non-religious CEOs/managers—a classification present in most of the literature (e.g., Fathallah et al. 2020; Maung et al. 2020; Shen and Su 2017)—did not do justice to the more secularized empirical context of our study. While some family firms could be classified clearly as heavily influenced by a religion logic or not influenced by a religion logic at all, such clear-cut categorizations could not be rendered for others. In particular, the latter cases were those in which the interviewees regarded themselves as religious, but no strong reliance on religion logic in their narratives about the family firm could be found.
Hence, from our qualitative data, three types of family firms emerged, as summarized in Fig. 1: Secular, Separator and Integrator family firms. While further, more fine-grained differences between these three types are presented below, the first distinguishing feature among the family firms was whether the interviewees considered themselves to be religious or religiously socialized. If they did not consider themselves to be religious, we could also find no reliance on religion logic in their family firms (examples of religion logic can be found in Table 3). We thus classified such family firms as Secular firms.
If the interviewees considered themselves as religious or religiously socialized, we could identify those interviewees who were religious themselves (e.g., “Yes, I was raised religiously and of course have religious values”, CEO of FF9), but interpreted their religiosity as a private matter and tried to separate it from their family firm. We termed such family firms as Separators. The CEO of FF18, for example, described this pattern as follows:
I am particularly careful about talking about my faith in the company because it could be misunderstood very quickly. […] I think it is important to always separate the private and the family, so we don't see ourselves [...] as a Christian company, but we are a Christian family.
Similarly, the CEO of FF11 drew a clear line between work and religion: “We have always said clearly that a person’s religious beliefs are highly private and have […] no place in the professional environment.”
By contrast, we also had cases in which the interviewees saw their religiosity as an integral part of their personality that they did not want to hide from others. We termed such family firms as Integrators. For instance, the CEO of FF7 reported: “I do not want to delight my environment with untruths in my private life and I do not want to do it in my professional life either.” It became obvious that this group of interviewees addressed and disclosed their religiosity inside and outside their family firm. For instance, the CSB of FF21 mentioned that his employees knew that he was religious and “appreciate[d] that” and FF17 made clear on its website: “Our actions are shaped by our roots and are guided by Christian values” (likewise, FF22 did so via YouTube). Some of these openly religious interviewees were also members of religious business associations and referred to their religious background throughout our interviews with them (e.g., the Deputy CSB of FF22). Against this backdrop, we classified the family firms in our sample following the categorization in Fig. 1. The results of this categorization are presented in Table 4.
Table 4
Classification of our sample regarding religiosity
Secular family firms
Separator family firms
Integrator family firms
FF1
FF2
FF3
FF6
FF8
FF12
FF15
FF20
FF9
FF10
FF11
FF13
FF14
FF18
FF4
FF5
FF7
FF16
FF17
FF19
FF21
FF22
FF23
4.2 Different configurations of institutional logics with regard to ethical behavior towards employees
We compared the “ideal types” of institutional logics, as discussed in Sect. 3.3, with the insights collected in our interviews as well as publicly available data. Based on this comparison, we found differences between the Secular, Separator, and Integrator family firms’ reliance on the four institutional logics when explaining their ethical behavior towards employees. These findings are summarized in Table 5.
Table 5
Logics with regard to ethical behavior towards employees
Family firm category
Reliance on institutional logics
Exemplary extracts from interview transcripts
Secular family firms
Strong family logic
“[It is] the responsibility of the family business that people are not left on the street, but [that] they can also assume that they will be treated with care.” FF20
Strong business logic
“So if we can’t pass that onto the customers well, then our business doesn’t do so well. That’s why the team or employees behind it have to be trained and have the feeling that they are supported by management.” FF1
Weak community logic
“Why is the headquarters located in [our region]? Back then, the employees from [our region] helped build up the company. With honesty, with industriousness, with support, with understanding, also to solve low points together.” FF15
No religion logic
–
Separator family firms
Strong family logic
“And the employees should already feel that the family is an essential part […] They should also know that the family stands behind the employees and also behind the company. And that is, I think, an important approach.” FF9
Medium business logic
“We have […] permanency […], so if [you] drive [your] own productivity so high that it’s definitely good for the company, then you really have to either steal or assault or else you’re stable in the saddle.” FF13
Weak religion logic
“Well, in principle, I can only communicate it by dealing with my management team the way I would like them to deal with their employees in the next row. […] just try to set an example.” FF13
No community logic
–
Integrator family firms
Strong religion logic
“I can either squeeze [the employee] until he cannot do it anymore or I do it differently and I try to treat him as a human being. […] I am of the opinion that this is a responsibility that we all have […] which is of course also a Christian one.” FF4
Medium business logic
“But that does not mean in any way that we do not part with employees if things do not work out […] We have to prove ourselves as a company. We have to be just as successful.” FF7
No family logic
–
No community logic
–
We could not identify material differences in the level of ethical behavior towards employees between the three types of family firms in Table 5. That is, despite their differing reliance on institutional logics, the three types of family firms showed comparable levels of ethical behavior towards their employees. Specifically, in all three types of firms, employees were supported in precarious situations (e.g., during the COVID-19 pandemic by full or almost full wage replacement or in the case of illness or the death of a relative), dismissals were avoided as far as possible (although they could not be avoided in all cases), all three types of family firms offered variable remuneration systems and corrupt or generally unethical behavior by employees was generally not welcomed and sanctioned. In terms of the influence of our three types of family firms, our results could be interpreted as showing equifinality. That is, while ethical behavior towards employees showed little variance between the three types, the institutional logics behind these results differed substantially.
For instance, the Secular family firms were the only type that somewhat relied on community logic, mostly indicating that they had traditional and long-lasting bonds with the local community. However, throughout our field study, references to such community logic were rare and only weakly relied upon when family firms’ explained their ethical behavior towards employees. By contrast, we found that the Secular family firms based their ethical behavior towards employees much more on strong family and business logics, broadly indicating that as a family business, they felt the need to act in a way that facilitated the firms’ long-term existence and thus treat their employees well. For instance, the CEO of FF2 mentioned that they needed to avoid dismissals: “I'll need [the employee] again sometime.” Likewise, the CSB of FF6 mentioned that they were trying to “not lose anyone here […] and that’s where this “we” feeling comes from and that’s where this power comes from.” The CEO of FF15 argued that “[our] employees are not left out in the cold […] [that is the] basic philosophy of [our] family firm.” Similarly, for business reasons, interviewees from the Secular family firms indicated that they needed to do their best to retain and train employees adequately: “I'm not going to give away good employees and [then] try to build up some again” (CEO of FF1).
By contrast, the Integrator family firms relied strongly on religion logic when explaining their ethical behavior towards employees. Several interviewees from the Integrator family firms mentioned religious principles for always treating employees well and as valuable members of our society:
I can either squeeze [the employee] until he cannot do it anymore or I do it differently and I try to treat him as a human being. [...] I am of the opinion that this is a responsibility that we all have [...] which is of course also a Christian one. (CSB of FF4)
At the same time, this does not mean that the Integrator family firms never considered layoffs or other measures potentially harming employees:
But that does not mean in any way that we do not part with employees if things do not work out [...] We have to prove ourselves as a company. We have to be just as successful. (CEO of FF7)
However, in contrast to the Secular family firms, our respondents from the Integrator family firms placed less emphasis on such business logic and only tried to use layoffs and other measures potentially harming employees when the success of the business was threatened. Although the Integrator family firms were also family-controlled, our interviews did not reveal any particular reliance on family logic when explaining their ethical behavior towards employees. Instead, all the Integrator family firms strongly stressed religion logic, as detailed later.
Finally, the Separator family firms also explained their ethical behavior towards employees strongly based on family logic, similar to the Secular family firms. However, they coupled this logic with medium business logic and weak religion logic. That is, even when considering that the controlling family firm tried to keep its religiosity private, we found some references to religion logic when explaining its ethical behavior towards employees, but to a lesser extent than for the Integrator family firms (see Table 5 for exemplary quotes). Our respondents from the Separator family firms explained their weak reliance on religion logic by business logic. They mentioned welcoming the stakeholders of all denominations in order to not forego potential business, for example with regard to employees, as they did not want to “impose Christianity” (CEO of FF18).
Given the finding in the literature that religious family business owners may not openly draw on religion logic in the family firm, but rather stress family and community logics potentially rooted in the controlling family’s beliefs (Sorenson and Milbrandt 2023), we also searched our interview data for hints on such behavior among our Separator firms. While we cannot rule out the possibility that the configuration of institutional logics we found in Separator firms (see Table 5) was (co-)shaped by the controlling family’s religious beliefs, we did not find any hints that the family and business logics mobilized in the Separator firms were based on the controlling family’s religious beliefs. This finding is clearly different to the findings on family firms in more religious and less secularized contexts such as Lebanon (Fathallah et al. 2020) and the US (Sorenson and Milbrandt 2023) and are discussed in more detail later.
4.3 Interaction between institutional logics in shaping family firms’ ethical behavior towards employees
Given that the three types of family firms identified in our field study relied on different combinations of logics to shape their ethical behavior towards employees, we analyzed the extent to which our respondents mentioned complementarities or conflicts between these individual logics. Our interviewees from the Secular and Separator family firms mainly mobilized family and business logics to explain their ethical behavior towards employees, while community logic did not play a major role overall, indicating that family and business logics complemented each other. This was most visible when discussing the (potential) termination of employees. The CEO of FF2 reported that his company had rarely dismissed employees, as they would be needed again at some point (profitability argument as part of a business logic) and that his firm—as a family firm—needed to think long term and know everyone personally (long-term and stakeholder relationships in the sense of a family logic). The CSB of FF20, which had to lay off staff in the recent past, voiced similar reasoning. In this family firm, layoffs were not considered to be the best option, “but the world doesn’t work that way” and such a layoff decision could be managed “by communicating it credibly and being generous”.
As mentioned earlier, the interviewees from the Separator firms noted their private religiosity, but their eschewal from mobilizing religion logic in the business. When comparing press reports and other archival data on these firms with our interview data, we found indications that our interviewees from the Separator firms kept their religiosity private because of the tensions between different logics. FF18, for instance, was highly criticized for layoffs of long-term employees without a social compensation plan despite the controlling family’s continued and significant financial support for private, spirituality-related, but politically heavily debated projects. The CEO of FF18 explained this by saying that it was “tough. […] We also made mistakes, especially in communication”. Apparently, confronted with inconsistencies between the business logic (layoffs in order to stay profitable) and religion logic (layoffs should be avoided to support your next), this Separator firm decided for the business logic. Similar dynamics could be found for the Separator firm FF13. Its CEO, a very “humble” man, as he described himself, had been in the media several times because he called for longer working hours and lower collectively agreed bonuses for workers in his industry. As suggested by some press reports, these Separator firms’ behavior towards employees might be considered unethical or at least as not particularly caring. Collectively, these observations on Separator firms nurture the notion that private religious beliefs were in conflict with family and business logics in the family firm. The former would have probably called for a more caring behavior towards employees, while the latter called for lower bonuses, cost reductions, layoffs, and thus securing the long-term viability of the family firm. An explanation why these Separator firms kept religion logic away from the business is thus that in case of potential conflicts between private religious beliefs on the one hand and family and business logics on the other hand, at least in the business sphere, the controlling families preferred family and business logics over religion logic. In line with this notion, the CEO of the Separator firm FF9 about the compatibility of his private religious beliefs and closing down production sites due to business logic:
If you had asked me that five years ago, I would have said quite clearly ’No, that's not compatible at all and it’s not possible at all and it will never happen’. But then you are often taught better. [...] It [the closure of production sites] was [...] of course to protect the company as a whole. [...] Unfortunately, a decision had to be made to protect the entire company.
In a similar fashion and as indicated above, the CEO of FF18, a Separator firm, noted that it did not openly draw on religion logic in its family firm since it did not want to scare off current and potential future employees who had different religious beliefs to the controlling family. The case of FF18 shows that it was pertinent for the family firm to be able to recruit sufficient staff to not risk the future running and growth of its business due to a lack of suitable employees. The CEOs of FF11 similarly noted that they accepted employees of all religious denominations and that religion was something private “because it leads to discussions that lead nowhere in the professional context”. Again, this finding can be viewed as the family business owners’ private religious beliefs competing with business logic, as our interviewees feared that openly drawing on religion logic in the firm could risk the viability and growth of their family businesses (i.e., business logic). Again, similar to the layoff examples above, business logic seemed to outweigh private religious beliefs, which were subsequently rarely drawn upon in the Separator firms, as in the case of finding new and looking after existing employees.
In the Integrator family firms, the conflict between business and religion logics was obvious when discussing ethical behavior towards employees. Nevertheless, these Integrator family firms also heavily relied on religion logic in the business sphere. They mostly explained this choice by the fact that religion logic provides direction on how to look after employees appropriately and well. For instance, when we asked about the manifestations of religion logic when looking after employees, the CEO of FF16 replied:
Everyone has the right to be treated well and fairly, regardless of their position in the company. [...] And that, for example, is a value that is very important to us, i.e., how we deal with each other, also with language, that we speak properly with our employees. [...] For example, that you simply apologize afterwards if the tone was not right. Everyone can apologize, regardless of whether they have studied, have not studied, are unskilled workers or whatever.
Most of the respondents from the Integrator family firms highlighted that dismissals were generally rare. If an employee needed to be dismissed, our interviewees mentioned that they “suffered” (CEO of FF16) and that they considered such layoffs to be the “worst case” (CEO of FF16), which “robbed [them of] their sleep at night” (CEO of FF17). That is, many of the respondents from the Integrator family firms indicated that they suffered personally. Still, they put business logic to the forefront—ahead of religion logic—should the need for layoffs arise. Reflecting the reliance on business logic in such situations, dismissals were considered as an appropriate remedy by many respondents from the Integrator family firms “if a company gets into difficulties otherwise” (CEO of FF7). In a further quote, this higher reliance on business logic than on religion logic in the face of layoff needs became obvious: “But that doesn't mean in any way that we don’t have to part with employees if it does not work out. […] We are in an economic environment. […] We have to be just as successful.” Likewise, the CEO of FF5 elaborated on the importance of business logic as follows:
At that time, we parted with many, many employees, old employees of many years [...] you [have to] be realistic and remain realistic and [...] at the end of the day make a choice between survival or dying in glory. I like to decide in favor of survival, [...] then I have an eye for the whole and say: ‘The whole is more important than the individual fate.’ [...] If the market and the competition set very clear signs, then I am certainly resolute and in case of doubt I […] act very harshly to protect the overall construct.
Similarly, the CEO of FF16 noted:
If I have to make decisions today that may not be good for one or the other, but which are simply important commercially, then I still think that is compatible with the values.
At the same time, when staff layoffs were considered to be necessary, our interviewees from the Integrator family firms mentioned that in keeping with religion logic held up in the business, they tried to resolve these issues by being particularly “generous” (FF21) in dismissals by acting ethically (i.e., helping employees find new jobs; FF21 and FF17) or by paying more than contractually agreed after the dismissal (FF17). That is, different to our interviewees from the Separator firms, the Integrator interviewees stressed a more caring stance towards their employees. Verifying this finding, we found no critical press reports about the Integrator firms as opposed to some of the Separator firms (e.g., FF18).
This conflict between business and religion logics was also visible in other ethical decisions about employees. The CEO of the Integrator firm FF16 described that he accepted employees of any faith if they were considered to be necessary for the business: “For me, a Muslim is equally as valuable as a Buddhist or even an atheist if he adheres to certain other values that are important to me”. However, he then pointed out: “But I am extremely pleased when I hear from employees that I have professing Christians as employees”. Therefore, while business logic may triumph over religion logic in the Integrator firms during periods of conflict, these Integrator firms still retain religion logic in the business.
A further finding on the Integrator family firms is their lack of reliance on family logic for explaining their ethical behavior towards employees despite them being family firms, too. Hence, compared with the other two types of family firms in which family logic was prominent, our qualitative evidence points to a substitution of family logic by religion logic in the Integrator family firms. Put differently, when comparing the three types of family firms in our study, besides their complementary and conflicting relationships between institutions, we found a third type of interaction between institutional logics in family firms: substitution.
4.4 The impact of secularization trends on religion logic in family firms
In addition to our findings on the currently applied institutional logics and their interplay, our interviewees noted some developments over time. For instance, indications of secularization trends were observed among the respondents from the Integrator family firms. The CEO of FF16, for example, mentioned that in the past he had often referred to biblical passages or Christian festivals in his communication with employees and customers. In our interview, he mentioned that he no longer focused so much on the religious part because “how does it feel for a Muslim here if I keep telling them [about Christian festivals]”. Likewise, the CEO of FF17 mentioned that he has recently become more cautious about communicating his religiosity in the company. In small gatherings (e.g., one-on-one conversations), he was still open about his Christian values and faith; however, when addressing employees, he avoided emphasizing his religiosity. These examples illustrate that, on the one hand, religiosity is seen as a competitive advantage by the Integrator firms. For instance, the CEO of FF7 noted that “Christian values [are] a competitive advantage”. On the other hand, this family firm owner and CEO has also become more cautious when communicating his religiosity, which he still did at the time of our investigations, but no longer “in excess”, as he put it. A potential explanation for such developments was mentioned by the CSB of the Integrator firm FF4, who mentioned that in his view, religiosity was no longer popular in the secularized context of Western Europe:
We live in a world in which Christian behavior or Christian confession is not necessarily something that is chic or that is cultivated by the general public. I sometimes have the impression that [... this] is a niche existence.
These broader secularization trends in our empirical context might also lead Integrator family firms to become Separator family firms in the medium to long term. This view received support from our interviews. Some of the respondents from the Separator family firms mentioned that religion logic has been withdrawn from the family firm over the past few decades and moved into the private sphere of the controlling family. Whereas such sentiments expressed during our interviews give rise to the notion that religion logic was no longer acceptable in the business sphere of the Separator firms and a potential source of conflicts between different institutional logics, the Integrator firms still regarded religion as a competitive advantage and openly dealt with arising conflicts between religion and other institutional logics in the family firm.
5 Discussion
This study examines how religious and other institutional logics shape family firms’ ethical behavior towards their employees in a secularized context. We found three types of family firms (Secular, Separator and Integrator) that can be distinguished by the religiosity of the controlling family and the extent to which it keeps this religiosity as an individual private matter or integrates religiosity into the family firms’ dominant institutional logics. Secular family firms primarily depend on family and business logics. Separator family firms also rely on these, but with some integration of religion logic. Integrator family firms, on the contrary, prioritize religion alongside business logics. However, the ethical behavior towards employees of the three types differed little, which we refer to as equifinality. At the same time, the three types of family firms showed different modes of interaction between the dominant institutional logics. While we saw some complementarity between family and business logics in Secular family firms, we found conflict between business and religion logics in Separator and Integrator family firms. However, their coping mechanisms differ. Separator family firms use an avoidance strategy (Pache and Santos 2010), that is, they separate religious beliefs—as part of the private sphere—and business logic—as the dominant logic in the family firm. Integrator family firms however, use a compromise strategy (Pache and Santos 2010) and try to balance both demands. Consequently, we saw that in the family firm type in which religion logic is the most prominent (i.e., Integrator family firms), the controlling family members experienced the highest level of personal conflict when they needed to make ethically challenging decisions about employees. In addition, when comparing this Integrator type of family firm with the other two types, we found that family logic prominent in the Secular and Separator types of family firms was not referenced in the Integrator type when explaining their ethical behavior towards employees. Finally, the businesswomen and -men interviewed also report secularization trends in recent decades, which are visible in a wide variety of actions.
These findings provide insights into how family firms in a secularized environment see themselves and the role of religion. When Separator and Integrator firms made ethical decisions about employees, we found that the controlling family’s private religious beliefs were often in conflict with the family and business logics in the firm. The family firms we studied dealt with these conflicts differently. The Separator family firms did not seem to see religion as a competitive advantage. Press reports on some of the Separator firms (e.g., FF13, FF18) and associated statements suggest that the Separator firms decided to separate private religious beliefs from the business to resolve conflicts between religion logic and family and business logics. The owners of Separator family firms wanted to keep religion out of the family firm because of the disadvantages associated with it. Furthermore, the controlling families in Separator firms analyzed in our study increasingly kept their religious beliefs private to not deter current and potential future employees who might not share the controlling family’s religious beliefs. By contrast, the owners of the Integrator family firms interviewed in our study did not regard religion as a competitive disadvantage, but as something that must also be preserved in the business sphere. For instance, they noted that religion logic guided how the family firm should look after its employees properly. Still, the owners of such Integrator firms did also experience contradictions between religion logic and family/business logics. Their business owners suffered strongly personally when conflicts arose, potentially due to the visibility of their religious beliefs and reliance on religion logic in the business. Different to Separator firms, these conflicts did not lead them to keep their religious beliefs private, but they retained religion logic in the business and tried to balance both interests.
Furthermore, we found that Integrator firms’ ethical behavior towards employees does not rely on family logic, in contrast to earlier research on institutional logics in family firms (e.g., Fathallah et al. 2020; Jaskiewicz et al. 2016; Reay et al. 2015), which ascribed an important role to family logic in such firms. Besides complementarity and conflict, our study highlights a third type of interaction between institutional logics in family firms: substitution. While existing research has highlighted family logic as a typical and ubiquitous element of the institutional logics of most family firms (e.g., Fathallah et al. 2020; Reay et al. 2015), our study shows that in one type of family firm, namely, Integrator family firms, family logic is not mobilized, but is substituted by religion logic when shaping the family firm’s ethical behavior towards employees. That is, these logics do not stand side-by-side as has previously been found by studies highlighting the conflict or complementarity between logics (e.g., Jaskiewicz et al. 2016; Signori and Fassin 2023). While not viewing this dynamic as “substitution”, earlier research on the role of religion in family firms reported a similar dynamic. For example, Fathallah et al. (2020) noted that religion logic took over family logic in some of the Muslim family firms they analyzed, which reinforces the idea that substitution is another form of interaction between institutional logics in family firms. This substitution can be interpreted as religious interests now replacing family interests. Naturally, however, the question arises as to what implications this has for family firms if there is now no longer any family logic? This question could be the starting point for further research.
Eventually, it must be noted that we find little difference in the ethical choices, we called it 'equifinality', i.e. “one behaviour predicted by more than one dispositional motive” (Aspden et al. 2010, p. 468). In any case, further research is needed to shed more light on the motives and sources of values of religious and non-religious businesswomen and -men. This equifinality presented here might not be present in other entrepreneurial decisions. However, a contrasting explanation for this equifinality might be that no specific religion-based ethic exists. Instead, as De George (1986, p. 430) suggests, “there is only one ethics or morality.” This perspective could explain both the equifinality in ethical decisions and the substitution of family logic with religion logic, as it implies that replacing logics does not necessarily imply a different ethical framework.
These observations must be interpreted with the strongly secularized context of our study in mind. Western Europe is a region in which “religion died out […] while remaining furious in the manifestly modern United States and even more so in other modern or modernizing places” (Torpey 2012, p. 280). Apparently, the perception and role of the church and religion in Western Europe are different to those in most other countries (Davie 2006a; Torpey 2012). These considerations have led to the concept of “vicarious religion” in Western Europe, that is “the notion of religion performed by an active minority but on behalf of a much larger group” (Davie 2006a, p. 24). In this case, the minority practice their religion, communicate it openly and see it as a competitive advantage, similar to our interviewees from the Integrator family firms. Many others, including our interviewees from the Separator family firms, consider themselves to be religious or religiously socialized, but reduce the visibility of and reliance on religion logic in the business sphere (e.g., CEO of FF10: “[that] has nothing […] to do with the company at all”). As also argued by Davie (2006a), such behavior seems to be practiced by the passive majority in Western Europe.
6 Contributions, limitations, and future research needs
With these findings, we contribute to the literature in two primary ways. First, we contribute to the literature on religiosity in family firms. While this literature has long distinguished between religious and non-religious family firms (e.g., Maung et al. 2020; Shen and Su 2017), our findings show that in a more secularized context, we can distinguish between at least three types of family firms with different characteristics and explain why these types emerged. Hence, our findings preliminarily respond to the call by Fathallah et al. (2020, p. 658) that “future research should identify different types of religious family businesses”. Our study responds to the call by Rovelli et al. (2022) for a deeper exploration of family business heterogeneity, thereby contributing significantly to the existing body of literature in this area (Chua et al. 2012; Jaskiewicz and Dyer 2017; Neubaum et al. 2019; Reay et al. 2015; Wu et al. 2022). Specifically, our research enriches the understanding of the diverse sources of ethical behavior in family firms, an aspect highlighted by Vazquez (2018). We demonstrate that the heterogeneity in ethical practices among family businesses can be further elucidated by examining the controlling family's religiosity, particularly in how it integrates or separates its religiosity from the business. Future qualitative and quantitative research on religion in family firms could build on our three types and more fine-grained differences in religiosity in family firms.
Second, we contribute to the literature on institutional logics in family firms (e.g., Reay et al. 2015; Fathallah et al. 2020; Signori and Fassin 2023). Our results on the interplay between family and business logics are mostly in line with earlier results suggesting that such logics complement each other in family firms (Lee et al. 2003; Miller and Le Breton-Miller 2005; Miller et al. 2017). Likewise, our findings are similar to those of Reay et al. (2015) by confirming that community logic did not play a major role in the family firms we studied. Our study also reinforces the finding by Fathallah et al. (2020) that religion logic is important for explaining differences in family firms’ ethical behavior. However, complementing the findings by Fathallah et al. (2020), our study indicates that in a more secularized context, religion logic is rarely drawn upon in all types of family firms – only in Integrator family firms. It is in Integrator family firms that we could identify a mechanism regarding the interaction between multiple institutional logics in family firms that is novel to the literature. That is, compared with the other two types of family firms, Integrator family firms do not rely on family logic when explaining their ethical behavior towards employees. At first sight, this finding may seem contradictory, as family firms have typically been portrayed in the literature as strongly relying on family logic (e.g., Aparicio et al. 2017; Basco 2019; Fathallah et al. 2020; Miller et al. 2017; Reay et al. 2015; Signori and Fassin 2023). By contrast, our informants from Integrator family firms mobilized religion logic instead of family logic to guide their ethical behavior towards employees. That is, the ubiquitous family logic marked as typical for family firms in the literature (e.g., Fathallah et al. 2020; Reay et al. 2015) was substituted by religion logic in Integrator family firms. By contrast, Secular and Separator family firms strongly relied on family logic and business logic. To summarize, our study provides qualitative evidence that besides the complementary and/or conflicting relationships between institutional logics present simultaneously in a family firm (Aparicio et al. 2017; Fathallah et al. 2020; Reay et al. 2015), a third way of how such logics may interact can be identified: substitution. While such substitution mechanisms between institutional logics are not completely new to the institutional logics literature (e.g., Hadida et al. 2021), they are new to the literature on institutional logics in family firms. Our field study suggests that such substitution between institutional logics occurs when one of the dominant institutional logics guiding family firms’ behavior is substituted by another.
Given the cross-sectional nature of our field study, we cannot ascertain whether Integrator family firms once showed a stronger reliance on family logic and then substituted this logic by religion logic over time. However, the secularization trends reported in Sect. 4.4 allow us to infer that such a substitution of logics may be observed over time, albeit the other way round when it comes to secularization, where religion logic is increasingly substituted by family logic. That is, as secularization progresses, Integrator family firms may make the controlling family’s religiosity increasingly private again. This would in turn result in a lower or non-existent reliance on religion logic in the business, leading to the substitution of the once important religion logic by family or business logics when shaping ethical behavior towards employees.
The findings also hold significant practical implications. Policymakers aiming to adjust regulations and standards governing employee relations must consider the diverse motives of companies and recognize the heterogeneity between individual (family) firms. Despite the perception that religiosity plays no role in secularized regions, our results demonstrate the ongoing relevance of religion. This understanding is also crucial in counseling contexts where specific motivations shape decision-making processes. Similarly, external directors and members of a supervising committee should be aware of the logics governing family firms and their decision-making processes. Such increased awareness can help those actors understand and scrutinize family business decisions in a more informed manner and thus provide more targeted recommendations and guidance.
Against the backdrop of our findings, there remain many interesting questions for future research to extend our understanding of the institutional logics in family firms and the specific role of religion logic. Such future research may also help overcome some of the limitations of this study, which need to be acknowledged. First, the motivation for this study lies in the fact that compared with the study by Fathallah et al. (2020), there are differences in religion logic by country and context. We focused on one European region widely acknowledged as relatively secularized. Other economically similar countries, however, show different historical patterns and thus different degrees of secularization (e.g., the US). Our findings are thus bound to the institutional context of Germany, Austria and Switzerland and we call for further research on the relevance of religion logic in family firms in other contexts. We therefore call for a future examination of our categorization of Secular, Separator and Integrator family firms in other settings (e.g., other ethical decisions and other religious contexts such as the US). Relatedly, since the controlling families in these three types of family firms showed different degrees of religiosity, the impact of these different degrees of religiosity on the applied institutional logics in family firms could also be assessed. Second, we applied the institutional logics approach at the organizational level to understand how religion logic interacts with other logics to shape family firms’ ethical behavior towards employees in a secular context. Hence, we did not analyze the interactions between institutional logics at the organizational level, the field level and the political/economic level (Thornton et al. 2012). Future research could more closely investigate how the institutional logics at these macro levels shape the institutional logics at the family business level and vice versa (cf. Reay et al. 2015; Thornton and Ocasio 2008). Third, while our findings are analyzed through the lens of institutional logics theory, future research could benefit from integrating this framework with the socioemotional wealth (SEW) approach (cf. Gerlitz et al. 2023). SEW refers to the non-financial aspects of family firms that satisfy the affective needs of the owning family (Gómez-Mejía et al. 2007). According to this approach, family firms prioritize protecting their socioemotional endowment when making strategic decisions. SEW is multidimensional, encompassing the family's desire to maintain control and influence, preserve family reputation and social networks, ensure the succession of the family firm to the next generation, and uphold the family's emotional attachment (Berrone et al. 2012). Analyzing the dominant institutional logics in family firms from the perspective of the various dimensions of SEW (labeled FIBER) could yield further intriguing insights (cf. Boers et al. 2022). Furthermore, an SEW perspective might also help explain the transitions and changes of family businesses over time (cf. Boers et al. 2017). Fourth, our field study approach was primarily based on information from one senior manager per firm in contrast to Fathallah et al. (2020), who included several respondents per firm. Our study thus adopted a smaller dataset and potentially offered less depth per case. Nonetheless, it deliberately included more cases, which enabled us to tease out more variance in family business cases and in how religion logic shaped ethical behavior towards employees. More in-depth single and/or multiple case studies (cf. Mollet and Kaudela-Baum 2023) including interviews with members of the controlling family as well as other actors in the firm (e.g., employees, non-family managers and directors) could yield additional and rich insights into how religion logic shapes family firms’ ethical behavior (De Massis and Kotlar 2014). Relatedly, as indicated above, our main method of data collection (i.e., semi-structured interviews) may be subject to social desirability bias (Presser and Stinson 1998), although it seems likely that any form of data collection about highly personal topics such as religiosity comes with certain limitations (Brenner 2017). In addition, the timing of our interviews may have influenced our results. Since our interviews were conducted during the COVID-19 pandemic, our open questions on family firms’ ethical behavior towards employees may have been tilted towards questions of layoffs and other cost reductions as well as navigating the subsequent economic turmoil (cf. Agarwal 2021; Boers and Henschel 2022; Chundakkadan et al. 2022; Rossignoli et al. 2024). This limitation may also explain why many of the quotes and examples extracted from the interviews centered on questions of layoffs. Finally, we acknowledge that our findings on secularization trends (Sect. 4.4) are solely based on interviews conducted in 2021 and may thus suffer from biases such as recall bias (Bell 2005). Future in-depth case study approaches could be adopted in which researchers could follow selected family firms over time to complement and extend our findings from this cross-sectional field study.
Acknowledgements
We would like to thank two anonymous reviewers for their extremely helpful comments and recommendations. We also thank the participants of a practitioner workshop in Linz, Austria and a seminar presentation at Johannes Kepler University (JKU), Linz for their valuable comments and thoughts on earlier versions of this paper. We further thank the JKU Business School for funding this project. Finally, we thank our interviewees for their valuable insights and giving their time freely.
Declarations
Conflict of interest
None.
Ethical approval
All procedures were performed in accordance with the ethical standards of the institutional and/or national research committee and with the 1964 Helsinki Declaration and its later amendments or comparable ethical standards.
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Other categorizations of response mechanisms to competing institutional logics can also be found in the literature (e.g., see Reay et al. 2015; Kraatz and Block 2008). In this study, however, we stick to the most commonly recognized response strategies according to Oliver (1991) and Pache and Santos (2010).
We did not identify any patterns that pointed to differences between the findings generated through in-person interviews and those using video conferencing software.
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