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Published in:
2011 | OriginalPaper | Chapter
Requirements and Platforms for Social Agents That Alarm and Support Elderly Living Alone
Authors : Marleen E. Spiekman, Pascal Haazebroek, Mark A. Neerincx
Published in: Social Robotics
Publisher: Springer Berlin Heidelberg
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Social embodied agents may mitigate moments of apathy and confusion that older adults can experience at home. Based on a literature study, use cases, requirements and claims were specified. In an experiment with 29 older adults (aged 70+), it was studied to what extent a virtual agent and three robots (i.e., the Nao, iCat and Nabaztag) provide a platform to support these use cases, requirements and claims. Participants seemed to evaluate the agents mainly in terms of three generic components: the perceived level of realism, intellectuality and friendliness. A more serious and agreeable appearance improved the appreciation of the agent’s actions. Especially facial realism appeared to be important for trust, social presence, perceived sociability and perceived enjoyment.