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2013 | OriginalPaper | Chapter

36. Requirements Elicitation with Web-Based Focus Groups

Authors : Carla Farinha, Miguel Mira da Silva

Published in: Information Systems Development

Publisher: Springer New York

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Abstract

Requirements are the heart of Information Systems Development and represent major failure reasons of these projects, especially if its social nature is admitted. In this chapter we present recent trends of research original from social sciences and propose a web-based focus group method to overcome many of the well-known problems. This method is well suited to the requirements elicitation problem because it promotes collaboration and consensual resolution of incoming conflicts. The proposal was evaluated with two real-world experiments whose results reveal the potential of the method. In fact, results demonstrate that dominant users are avoided and limitations of gathering people at the same place and time are eliminated.

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Title: Requirements Elicitation with Web-Based Focus Groups
Authors: Carla Farinha
Miguel Mira da Silva
Publisher: Springer New York
Book: Information Systems Development
Print ISBN: 978-1-4614-4950-8

Electronic ISBN: 978-1-4614-4951-5

Copyright Year: 2013
DOI: https://doi.org/10.1007/978-1-4614-4951-5_36

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