Top

Published in:

2017 | OriginalPaper | Chapter

5. Responsible Supply Chain Management and Stakeholder Engagement for Corporate Reputation

Author : Mark Anthony Camilleri

Published in: Corporate Sustainability, Social Responsibility and Environmental Management

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config

AI-assisted search

Off

Abstract

The globalised supply chain is strongly shaping both the production and the consumption of products in different markets as the international markets have been (or are being) liberalised and deregulated. In this light, very often businesses source their materials or products from developing and/or transitioning countries in order to reduce their production and distribution costs. Consequentially, there may be perceived shortcomings in the companies’ procurement of materials and products as well as their supply chain’s regulatory capacity. At the same time, many stakeholders including consumers are increasingly inquiring on the regulation of unwanted economic, social and environmental side-effects of low-cost production. This is a globalisation phenomenon that has triggered new views on the firms’ responsible supply chain management and genuine stakeholder engagement.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

previous chapter Socially Responsible and Sustainable Investing

next chapter Case Study 1: Corporate Citizenship and Social Responsibility Policies in America

Andersen, M., & Skjoett-Larsen, T. (2009). Corporate social responsibility in global supply chains. Supply Chain Management: An International Journal, 14(2), 75–86.

Ansett, S. (2007). Mind the gap: A journey to sustainable supply chains. Employee Responsibilities and Rights Journal, 19(4), 295–303.

Avram, D., & Kahne, S. (2008). Implementing responsible business behavior from a strategic management perspective: Developing a framework for Austrian SMEs. Journal of Business Ethics, 82(2), 463–475.

Awaysheh, A., & Klassen, R. D. (2010). The impact of supply chain structure on the use of supplier socially responsible practices. International Journal of Operations & Production Management, 30(12), 1246–1268.

Baden, D. A., Harwood, I. A., & Woodward, D. G. (2009). The effect of buyer pressure on suppliers in SMEs to demonstrate CSR practices: An added incentive or counter productive? European Management Journal, 27(6), 429–441.

Bagnoli, M., & Watts, S. G. (2003). Selling to socially responsible consumers: Competition and the private provision of public goods. Journal of Economics & Management Strategy, 12(3), 419–445.

Baier, C., Hartmann, E., & Moser, R. (2008). Strategic alignment and purchasing efficacy: An exploratory analysis of their impact on financial performance. Journal of Supply Chain Management, 44(4), 36–52.

Barrientos, S., & Smith, S. (2007). Do workers benefit from ethical trade? Assessing codes of labour practice in global production systems. Third World Quarterly, 28(4), 713–729.

Boyd, D. E., Spekman, R. E., Kamauff, J. W., & Werhane, P. (2007). Corporate social responsibility in global supply chains: A procedural justice perspective. Long Range Planning, 40(3), 341–356.

Brammer, S., & Millington, A. (2005). Corporate reputation and philanthropy: An empirical analysis. Journal of Business Ethics, 61(1), 29–44.

Burke, R. J. (2011). Corporate reputations: Development, maintenance, change and repair. Corporate Reputation: Managing Opportunities and Threats, 1–43.

Buysse, K., & Verbeke, A. (2003). Proactive environmental strategies: A stakeholder management perspective. Strategic Management Journal, 24(5), 453–470.

Camilleri, M. A. (2012). Creating shared value through strategic CSR in tourism. PhD Thesis, Edinburgh Research Archive, University of Edinburgh, Edinburgh. https://www.era.lib.ed.ac.uk/handle/1842/6564

Carlisle, Y. M., & Faulkner, D. O. (2005). The strategy of reputation. Strategic Change, 14(8), 413–422.

Carter, C. R., & Rogers, D. S. (2008). A framework of sustainable supply chain management: Moving toward new theory. International Journal of Physical Distribution & Logistics Management, 38(5), 360–387.

Caruana, A. (1997). Corporate reputation: Concept and measurement. Journal of Product & Brand Management, 6(2), 109–118.

Caruana, A., & Chircop, S. (2000). Measuring corporate reputation: A case example. Corporate Reputation Review, 3(1), 43–57.

Castaldo, S., Perrini, F., Misani, N., & Tencati, A. (2009). The missing link between corporate social responsibility and consumer trust: The case of fair trade products. Journal of Business Ethics, 84(1), 1–15.

Ciliberti, F., de Groot, G., de Haan, J., & Pontrandolfo, P. (2009). Codes to coordinate supply chains: SMEs’ experiences with SA8000. Supply Chain Management: An International Journal, 14(2), 117–127.

Closs, D. J., Speier, C., & Meacham, N. (2011). Sustainability to support end-to-end value chains: The role of supply chain management. Journal of the Academy of Marketing Science, 39(1), 101–116.

Coombs, W. T. (2014). Ongoing crisis communication: Planning, managing, and responding. Malden, MA: Sage Publications.

Cousins, P. D. (2005). The alignment of appropriate firm and supply strategies for competitive advantage. International Journal of Operations & Production Management, 25(5), 403–428.

Cruz, L. B., & Boehe, D. M. (2008). CSR in the global marketplace: Towards sustainable global value chains. Management Decision, 46(8), 1187–1209.

Donaldson, T., & Preston, L. E. (1995). The stakeholder theory of the corporation: Concepts, evidence, and implications. Academy of Management Review, 20(1), 65–91.

Egels-Zandén, N. (2007). Suppliers’ compliance with MNCs’ codes of conduct: Behind the scenes at Chinese toy suppliers. Journal of Business Ethics, 75(1), 45–62.

Ewing, M. T., Windisch, L., & Newton, F. J. (2010). Corporate reputation in the People’s Republic of China: A B2B perspective. Industrial Marketing Management, 39(5), 728–736.

Fan, Y. (2005). Ethical branding and corporate reputation. Corporate Communications: An International Journal, 10(4), 341–350.

Fawcett, S. E., & Magnan, G. M. (2002). The rhetoric and reality of supply chain integration. International Journal of Physical Distribution & Logistics Management, 32(5), 339–361.

Fearne, A., Duffy, R., & Hornibrook, S. (2005). Justice in UK supermarket buyer-supplier relationships: an empirical analysis. International Journal of Retail & Distribution Management, 33(8), 570–582.

Ferguson, T. D., Deephouse, D. L., & Ferguson, W. L. (2000). Do strategic groups differ in reputation? Strategic Management Journal, 21(12), 1195–1214.

Flanagan, D. J., O’Shaughnessy, K. C., & Palmer, T. B. (2011). Re-assessing the relationship between the fortune reputation data and financial performance: Overwhelming influence or just a part of the puzzle? Corporate Reputation Review, 14(1), 3–14.

Fombrun, C., & Shanley, M. (1990). What’s in a name? Reputation building and corporate strategy. Academy of Management Journal, 33(2), 233–258.

Fombrun, C. J., Gardberg, N. A., & Sever, J. M. (2000). The Reputation Quotient SM: A multi-stakeholder measure of corporate reputation. Journal of Brand Management, 7(4), 241–255.

Freeman, R. E. (1999). Divergent stakeholder theory. Academy of Management Review, 24(2), 233–236.

Freeman, R. E., & Reed, D. L. (1983). Stockholders and stakeholders: A new perspective on corporate governance. California Management Review, 25(3), 88–106.

Furberg, K., & Schullström, M. (2008). Does it have to be costly to be socially responsible? Industrial Marketing Management, 29(1), 5.

Galbraith, C., & Schendel, D. (1983). An empirical analysis of strategy types. Strategic Management Journal, 4(2), 153–173.

Gold, S., Seuring, S., & Beske, P. (2010). Sustainable supply chain management and inter-organizational resources: A literature review. Corporate Social Responsibility and Environmental Management, 17(4), 230–245.

Gonzalez-Benito, J. (2007). A theory of purchasing’s contribution to business performance. Journal of Operations Management, 25(4), 901–917.

Govindan, K., Kaliyan, M., Kannan, D., & Haq, A. N. (2014). Barriers analysis for green supply chain management implementation in Indian industries using analytic hierarchy process. International Journal of Production Economics, 147, 555–568.

Gray, E. R., & Balmer, J. M. (1998). Managing corporate image and corporate reputation. Long Range Planning, 31(5), 695–702.

Greyser, S. A. (1999). Advancing and enhancing corporate reputation. Corporate Communications: An International Journal, 4(4), 177–181.

Gugler, P., & Shi, J. Y. (2009). Corporate social responsibility for developing country multinational corporations: Lost war in pertaining global competitiveness? Journal of Business Ethics, 87(1), 3–24.

Harwood, I., & Humby, S. (2008). Embedding corporate responsibility into supply: A snapshot of progress. European Management Journal, 26(3), 166–174.

Helm, S., & Salminen, R. T. (2010). Basking in reflected glory: Using customer reference relationships to build reputation in industrial markets. Industrial Marketing Management, 39(5), 737–743.

Herbig, P., Milewicz, J., & Golden, J. (1994). A model of reputation building and destruction. Journal of Business Research, 31(1), 23–31.

Hoejmose, S., Brammer, S., & Millington, A. (2013). An empirical examination of the relationship between business strategy and socially responsible supply chain management. International Journal of Operations & Production Management, 33(5), 589–621.

Hoejmose, S. U., Roehrich, J. K., & Grosvold, J. (2014). Is doing more doing better? The relationship between responsible supply chain management and corporate reputation. Industrial Marketing Management, 43(1), 77–90.

Howard-Grenville, J. A., & Hoffman, A. J. (2003). The importance of cultural framing to the success of social initiatives in business. The Academy of Management Executive, 17(2), 70–84.

Husted, B. W., & Allen, D. B. (2001, August). Toward a model of corporate social strategy formulation. In Proceedings of the social issues in management division at Academy of Management Conference (pp. 1–35).

Husted, B. W., & Allen, D. B. (2007). Corporate social strategy in multinational enterprises: Antecedents and value creation. Journal of Business Ethics, 74(4), 345–361.

Jones, B., Temperley, J., & Anderson, L. (2009). Corporate reputation in the era of Web 2.0: The case of Primark. Journal of Marketing Management, 25(9–10), 927–939.

Keh, H. T., & Xie, Y. (2009). Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment. Industrial Marketing Management, 38(7), 732–742.

Klassen, R. D., & Vereecke, A. (2012). Social issues in supply chains: Capabilities link responsibility, risk (opportunity), and performance. International Journal of Production Economics, 140(1), 103–115.

Kleindorfer, P. R., Singhal, K., & Wassenhove, L. N. (2005). Sustainable operations management. Production and Operations Management, 14(4), 482–492.

Knudsen, D. (2003). Aligning corporate strategy, procurement strategy and e-procurement tools. International Journal of Physical Distribution & Logistics Management, 33(8), 720–734.

Lai, C. S., Chiu, C. J., Yang, C. F., & Pai, D. C. (2010). The effects of corporate social responsibility on brand performance: The mediating effect of industrial brand equity and corporate reputation. Journal of Business Ethics, 95(3), 457–469.

Lantos, G. P. (2001). The boundaries of strategic corporate social responsibility. Journal of Consumer Marketing, 18(7), 595–632.

Lee, K. H., & Kim, J. W. (2009). Current status of CSR in the realm of supply management: The case of the Korean electronics industry. Supply Chain Management: An International Journal, 14(2), 138–148.

Lefevre, C., Pellé, D., Abedi, S., Martinez, R., & Thaler, P. F. (2010). Value of sustainable procurement practices. Collaborative Report from PwC, EcoVadis and INSEAD.

Lewis, S. (2003). Reputation and corporate responsibility. Journal of Communication Management, 7(4), 356–366.

Lim, S. J., & Phillips, J. (2008). Embedding CSR values: The global footwear industry’s evolving governance structure. Journal of Business Ethics, 81(1), 143–156.

Liu, S., Kasturiratne, D., & Moizer, J. (2012). A hub-and-spoke model for multi-dimensional integration of green marketing and sustainable supply chain management. Industrial Marketing Management, 41(4), 581–588.

Maignan, I., Ferrell, O. C., & Ferrell, L. (2005). A stakeholder model for implementing social responsibility in marketing. European Journal of Marketing, 39(9/10), 956–977.

Markley, M. J., & Davis, L. (2007). Exploring future competitive advantage through sustainable supply chains. International Journal of Physical Distribution & Logistics Management, 37(9), 763–774.

McElhaney, K. (2009). A strategic approach to corporate social responsibility. Leader to Leader, 52(1), 30–36.

McManus, T. (2008). The business strategy/corporate social responsibility “mash-up”. Journal of Management Development, 27(10), 1066–1085.

McWilliams, A., & Siegel, D. (2001). Corporate social responsibility: A theory of the firm perspective. Academy of Management Review, 26(1), 117–127.

McWilliams, A., Siegel, D. S., & Wright, P. M. (2006). Corporate social responsibility: Strategic implications. Journal of management studies, 43(1), 1–18.

Miller, D., & Toulouse, J. M. (1986). Chief executive personality and corporate strategy and structure in small firms. Management Science, 32(11), 1389–1409.

Mohr, J., & Spekman, R. (1994). Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques. Strategic Management Journal, 15(2), 135–152.

Mohr, L. A., & Webb, D. J. (2005). The effects of corporate social responsibility and price on consumer responses. Journal of Consumer Affairs, 39(1), 121–147.

Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2015). Purchasing and supply chain management. Mason, OH: Cengage Learning.

Money, K., Hillenbrand, C., & Downing, S. (2011). Reputation in relationships. In S. Helm, K. Liehr-Gobbers, & C. Storck (Eds.), Reputation management (pp. 75–88). Berlin: Springer.

Narasimhan, R., & Carter, J. R. (1998). Linking business unit and material sourcing strategies. Journal of Business Logistics, 19(2), 155.

Orlitzky, M., Schmidt, F. L., & Rynes, S. L. (2003). Corporate social and financial performance: A meta-analysis. Organization Studies, 24(3), 403–441.

Palazzo, G., & Basu, K. (2007). The ethical backlash of corporate branding. Journal of Business Ethics, 73(4), 333–346.

Park, H., & Dickson, M. A. (2008). Engaging in buyer-seller partnership for fair labor management the role of a buyer firm’s strategic emphasis. Clothing and Textiles Research Journal, 26(1), 41–56.

Park-Poaps, H., & Rees, K. (2010). Stakeholder forces of socially responsible supply chain management orientation. Journal of Business Ethics, 92(2), 305–322.

Pedersen, E. R. (2009). The many and the few: Rounding up the SMEs that manage CSR in the supply chain. Supply Chain Management: An International Journal, 14(2), 109–116.

Phillips, R., & Caldwell, C. B. (2005). Value chain responsibility: A farewell to arm’s length. Business and Society Review, 110(4), 345–370.

Pickles, J., & Zhu, S. (2013). The California transparency in supply chains act. Retrieved March 12, 2016, from http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2237437

Piercy, N. F., & Lane, N. (2009). Corporate social responsibility: Impacts on strategic marketing and customer value. The Marketing Review, 9(4), 335–360.

Ponzi, L. J., Fombrun, C. J., & Gardberg, N. A. (2011). RepTrak™ pulse: Conceptualizing and validating a short-form measure of corporate reputation. Corporate Reputation Review, 14(1), 15–35.

Porter, M. E. (1986). Competition in global industries. Boston: Harvard Business Press.

Porter, M. E., & Kramer, M. R. (2006). Strategy and society: The link between corporate social responsibility and competitive advantage. Harvard Business review, 84(12), 78–92.

Power, D. (2005). Supply chain management integration and implementation: A literature review. Supply Chain Management: An International Journal, 10(4), 252–263.

Preuss, L. (2001). In dirty chains? Purchasing and greener manufacturing. Journal of Business Ethics, 34(3–4), 345–359.

Preuss, L. (2009). Addressing sustainable development through public procurement: The case of local government. Supply Chain Management: An International Journal, 14(3), 213–223.

Roberts, S. (2003). Supply chain specific? Understanding the patchy success of ethical sourcing initiatives. Journal of Business Ethics, 44(2–3), 159–170.

Russo, A., & Perrini, F. (2010). Investigating stakeholder theory and social capital: CSR in large firms and SMEs. Journal of Business Ethics, 91(2), 207–221.

Sarkis, J., Zhu, Q., & Lai, K. H. (2011). An organizational theoretic review of green supply chain management literature. International Journal of Production Economics, 130(1), 1–15.

Seuring, S., & Müller, M. (2008). From a literature review to a conceptual framework for sustainable supply chain management. Journal of Cleaner Production, 16(15), 1699–1710.

Sharma, A., Iyer, G. R., Mehrotra, A., & Krishnan, R. (2010). Sustainability and business-to-business marketing: A framework and implications. Industrial Marketing Management, 39(2), 330–341.

Siegel, D. S., & Vitaliano, D. F. (2007). An empirical analysis of the strategic use of corporate social responsibility. Journal of Economics & Management Strategy, 16(3), 773–792.

Siltaoja, M. E. (2006). Value priorities as combining core factors between CSR and reputation–A qualitative study. Journal of Business Ethics, 68(1), 91–111.

Simpson, D., Power, D., & Samson, D. (2007). Greening the automotive supply chain: A relationship perspective. International Journal of Operations & Production Management, 27(1), 28–48.

Surroca, J., Tribó, J. A., & Waddock, S. (2010). Corporate responsibility and financial performance: The role of intangible resources. Strategic Management Journal, 31(5), 463–490.

Tamas, M. (2000). Mismatched strategies: The weak link in the supply chain? Supply Chain Management: An International Journal, 5(4), 171–175.

Tate, W. L., Ellram, L. M., & Kirchoff, J. F. (2010). Corporate social responsibility reports: A thematic analysis related to supply chain management. Journal of Supply Chain Management, 46(1), 19–44.

Tetrault Sirsly, C. A., & Lamertz, K. (2008). When does a corporate social responsibility initiative provide a first-mover advantage (pp. 343–369). Montreal: Concordia University.

Van de Ven, B., & Jeurissen, R. (2005). Competing responsibly. Business Ethics Quarterly, 15(02), 299–317.

Walker, H., & Jones, N. (2012). Sustainable supply chain management across the UK private sector. Supply Chain Management: An International Journal, 17(1), 15–28.

Walker, H., & Preuss, L. (2008). Fostering sustainability through sourcing from small businesses: Public sector perspectives. Journal of Cleaner Production, 16(15), 1600–1609.

Walker, H., Di Sisto, L., & McBain, D. (2008). Drivers and barriers to environmental supply chain management practices: Lessons from the public and private sectors. Journal of Purchasing and Supply Management, 14(1), 69–85.

Watts, C. A., Kim, K. Y., & Hahn, C. K. (1995). Linking purchasing to corporate competitive strategy. Journal of Supply Chain Management, 31(2), 2.

Weigelt, K., & Camerer, C. (1988). Reputation and corporate strategy: A review of recent theory and applications. Strategic Management Journal, 9(5), 443–454.

Weitzner, D., & Darroch, J. (2010). The limits of strategic rationality: Ethics, enterprise risk management, and governance. Journal of Business Ethics, 92(3), 361–372.

Winstanley, D., Clark, J., & Leeson, H. (2002). Approaches to child labour in the supply chain. Business Ethics: A European Review, 11(3), 210–223.

Xia, Y., Zu, X., & Shi, C. (2015). A profit-driven approach to building a “people-responsible” supply chain. European Journal of Operational Research, 241(2), 348–360.

Yawar, S. A., & Seuring, S. (2015). Management of social issues in supply chains: A literature review exploring social issues, actions and performance outcomes. Journal of Business Ethics, 1–23.

Yu, X. (2008). Impacts of corporate code of conduct on labor standards: A case study of Reebok’s athletic footwear supplier factory in China. Journal of Business Ethics, 81(3), 513–529.

Zhu, Q., Sarkis, J., & Lai, K. H. (2013). Institutional-based antecedents and performance outcomes of internal and external green supply chain management practices. Journal of Purchasing and Supply Management, 19(2), 106–117.

Title: Responsible Supply Chain Management and Stakeholder Engagement for Corporate Reputation
Author: Mark Anthony Camilleri
Publisher: Springer International Publishing
Book: Corporate Sustainability, Social Responsibility and Environmental Management
Print ISBN: 978-3-319-46848-8

Electronic ISBN: 978-3-319-46849-5

Copyright Year: 2017
DOI: https://doi.org/10.1007/978-3-319-46849-5_5