2015 | OriginalPaper | Chapter
Sales Management Control Systems: An Information Dependent Model
Author : Ronald D. Balsley
Published in: Proceedings of the 1982 Academy of Marketing Science (AMS) Annual Conference
Publisher: Springer International Publishing
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An information-dependent view of management suggests that the sales management style, whether bureaucratic, professional, or output-only, depends upon the quality, quantity and kind of information available about the marketing environment. While writers generally agree on the techniques of sales management and the environmental variables involved, the linkages of contingency selection are unclear and call for research.