Skip to main content
Top
Published in: Journal of the Academy of Marketing Science 5/2011

01-10-2011 | Original Empirical Research

Sales margin and margin capitalization rates: linking marketing activities to shareholder value

Authors: Steve C. Lim, Robert F. Lusch

Published in: Journal of the Academy of Marketing Science | Issue 5/2011

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Using customer level data, prior marketing research has developed a micro or bottom up approach to link marketing activities with shareholder value. This study develops a macro or top down approach using longitudinal firm level data from publicly available financial statements. Test results show that the earnings component supported by sales has higher pricing multiples than other components of earnings in firm specific time-series data. We also test hypotheses of five marketing-related drivers of sales capitalization rate (the rate at which sales increases are converted into increased shareholder value). From the research effort, we develop three managerially useful tools. First, we suggest enterprises develop alpha or sales margin strategies and beta or margin capitalization strategies, and we show that one can map these strategies into a planning matrix. Second, using financial statements of publicly traded firms, we develop an alternative method of estimating customer equity. Third, we show how a company may use our macro approach and compare its performance with its industry competitors to develop insights into competitive dynamics.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Appendix
Available only for authorised users
Footnotes
1
Christie (1987) concludes that the market value of equity at the beginning of the returns period is the correct deflator in returns or change studies to control the effect of scale differences. In level studies where the dependent variable is the market value of equity, though, Barth and Kallapur (1996) suggest that including a scale proxy as an independent variable is more effective than deflation at mitigating coefficient bias.
 
2
Considerable research on earnings response coefficient (ERC) in accounting has focused on the relation between price changes (or stock returns) and earnings changes (or unexpected earnings) to assess the information content of earnings (Collins and Kothari 1989). We added sales revenue to the ERC model to investigate the impact of sales activities to earnings and stock returns in Eqs. (4) and (5).
 
3
The cash cycle also involves trade payables to suppliers, which we ignore in this discussion since our focus is on customers; however, we do include trade or accounts payable when measuring the cash cycle.
 
4
Dechow (1994) predicts and finds that the longer the cash cycle, the more useful the earnings in equity valuation relative to cash flows. She uses a ship building firm to present the intuition behind her findings. Assume that the construction takes several accounting periods and the payment occurs on completion of the contract. The revenue recognition for this type of long-term construction projects is based on engineer’s estimate of the degree of completion. Therefore, realized cash flows for the firm could easily be negative in the early periods due to the acquisition required for the construction contract and earnings will be positive due to the revenue recognition and matching principle under U.S. generally accepted accounting principles. This example shows that earnings will better reflect the value-relevant events relative to cash flows when the cash cycle is long and earnings and cash flows differ by the greatest magnitude.
 
5
We use other COMPUSTAT variables for identifying drivers of market impact of sales-supported earnings. The following lists all COMPUSTAT variables we used with numbers in the parenthesis representing data item numbers in annual COMPUSTAT. Sales (#12), income (#18), market value of equity (#25 x #199), research and development expense (#46), advertising expense (#45), cost of goods sold (#41), accounts receivable (#2), inventories (#3), accounts payable (#70), current assets (#4), and current liabilities (#5). In addition, we delete firm/years when sales are less than $10 million or the stock price is less than $1 following Barth et al. (2001). Finally, we delete observations when the book value of equity is negative because the market-to-book ratio makes no sense in this case.
 
6
The Kolmogorov-Smirnov D statistics show that 343 firms (22.67%) fail to satisfy the normality assumption at the 5% level of significance. Note that no statistical tests are performed on Eq. 1.
 
7
The mean (median) correlation between stock return and ∆SMAR is 0.301 (0.405). The mean (median) correlation between stock return and ∆ERFS is 0.237 (0.302). The firm-specific correlation between ∆SMAR and ∆ERFS is zero due to our orthogonalization schedule. We performed two diagnostics (error normality and heteroscedasticity). The Kolmogorov-Smirnov D statistics show that 85 firms (8.96%) fail to satisfy the normality assumption at the 5% level of significance. Other test results were insensitive when we limited our analysis to those firms satisfying the normality assumption. When we estimated the heteroscedasticity consistent standard errors using ACOV option in PROC REG of SAS, at the 5% level of significance, the number of firms with b1 greater than b2 has increased from 175 firms to 267 firms and the number of firms with b1 less than b2 has increased from 78 firms to 141 firms. Note that White’s (1980) asymptotically consistent estimator has no impact of the parameter estimates.
 
8
Teets and Wasley (1996) compare mean earnings response coefficients (ERC) from linear time-series regressions to earnings response coefficients from pooled linear regressions and argue that firm-specific regressions are superior to pooled regressions. Freeman et al. (2002) provide an alternative interpretation on the findings of Teets and Wasley (1996) and report the average ERC of 2.71 from the firm-specific linear regression and ERC of 0.43 from the pooled linear regression.
 
9
Test results were insensitive when we replaced the median values with the mean values of each company.
 
10
The analyst could, of course, make a different assumption if warranted. For instance, sales could be assumed to continue for t time periods and not an infinite time period and one could assume the annuity of sales-supported margins are not even over time.
 
11
The present value of $ in annuity can be written as \( {b_1} = 1 + \frac{1}{{1 + i}} + ... + \frac{1}{{{{(1 + i)}^n}}} = 1 + \frac{{1 - \frac{1}{{{{(1 + i)}^n}}}}}{i}, \) where i is the discount rate. Solving the equation for n, you get \( n = \frac{{ - \log \left[ {1 - \left( {{b_1} - 1} \right)i} \right]}}{{\log \left( {1 + i} \right)}}. \) The present value of $1 in perpetuity can be written as \( {b_1} = 1 + \frac{1}{{1 + i}} + \frac{1}{{{{(1 + i)}^2}}}... = 1 + \frac{1}{i}. \)
 
12
One industry (electronic equipment) shows about even margin capitalization rates between small and large firms.
 
Literature
go back to reference AAA Financial Accounting Standards Committee. (2001). Evaluation of the lease accounting proposed in G4 + 1 special report. Accounting Horizons, 15(3), 289–298.CrossRef AAA Financial Accounting Standards Committee. (2001). Evaluation of the lease accounting proposed in G4 + 1 special report. Accounting Horizons, 15(3), 289–298.CrossRef
go back to reference Ailawadi, K. L., Lehmann, D. R., & Neslin, S. A. (2003). Revenue premium as an outcome measure of brand equity. Journal of Marketing, 67, 1–17.CrossRef Ailawadi, K. L., Lehmann, D. R., & Neslin, S. A. (2003). Revenue premium as an outcome measure of brand equity. Journal of Marketing, 67, 1–17.CrossRef
go back to reference Barth, M. E., Cram, D. P., & Nelson, K. K. (2001). Accruals and the prediction of future cash flows. The Accounting Review, 76, 27–58.CrossRef Barth, M. E., Cram, D. P., & Nelson, K. K. (2001). Accruals and the prediction of future cash flows. The Accounting Review, 76, 27–58.CrossRef
go back to reference Barth, M., & Kallapur, S. (1996). The effects of cross-sectional scale differences on regression results in empirical accounting research. Contemporary Accounting Research, 13(2), 527–567. Barth, M., & Kallapur, S. (1996). The effects of cross-sectional scale differences on regression results in empirical accounting research. Contemporary Accounting Research, 13(2), 527–567.
go back to reference Bharadwaj, N., & Rao, R. (2009). Towards a resolution of The Paradox of Marketing. Journal of Marketing (forthcoming). Bharadwaj, N., & Rao, R. (2009). Towards a resolution of The Paradox of Marketing. Journal of Marketing (forthcoming).
go back to reference Blattberg, R. C., Getz, G., & Thomas, J. S. (2001). Customer equity: building and managing relationships as valuable assets. Boston: Harvard Business School. Blattberg, R. C., Getz, G., & Thomas, J. S. (2001). Customer equity: building and managing relationships as valuable assets. Boston: Harvard Business School.
go back to reference Bolton, R. (2006). The implication of “Big M” marketing for modeling service and relationships. Marketing Science, 26, 584–586.CrossRef Bolton, R. (2006). The implication of “Big M” marketing for modeling service and relationships. Marketing Science, 26, 584–586.CrossRef
go back to reference Borle, S., Singh, S. S., & Jain, D. C. (2008). Customer lifetime value measurement. Management Science, 54, 110–112.CrossRef Borle, S., Singh, S. S., & Jain, D. C. (2008). Customer lifetime value measurement. Management Science, 54, 110–112.CrossRef
go back to reference Capon, N., Farley, J., & Hoenig, S. (1990). Determinants of financial performance: a meta-analysis. Management Science, 36, 1143–1159.CrossRef Capon, N., Farley, J., & Hoenig, S. (1990). Determinants of financial performance: a meta-analysis. Management Science, 36, 1143–1159.CrossRef
go back to reference Christie, A. A. (1987). On cross-sectional analysis in accounting research. Journal of Accounting and Economics, 9, 231–258.CrossRef Christie, A. A. (1987). On cross-sectional analysis in accounting research. Journal of Accounting and Economics, 9, 231–258.CrossRef
go back to reference Collins, D., & Kothari, S. P. (1989). An analysis of intertemporal and cross-sectional determinants of earnings response coefficients. Journal of Accounting and Economics, 11, 143–181.CrossRef Collins, D., & Kothari, S. P. (1989). An analysis of intertemporal and cross-sectional determinants of earnings response coefficients. Journal of Accounting and Economics, 11, 143–181.CrossRef
go back to reference Day, G., & Fahey, L. (1988). Valuing market strategies. Journal of Marketing, 52(3), 45–57.CrossRef Day, G., & Fahey, L. (1988). Valuing market strategies. Journal of Marketing, 52(3), 45–57.CrossRef
go back to reference Dechow, P. M. (1994). Accounting earnings and cash flows as measures of firm performance: the role of accounting accruals. Journal of Accounting and Economics, 18, 3–42.CrossRef Dechow, P. M. (1994). Accounting earnings and cash flows as measures of firm performance: the role of accounting accruals. Journal of Accounting and Economics, 18, 3–42.CrossRef
go back to reference Doyle, P. (2000). Value-based marketing. Journal of Strategic Management, 8(4), 299–311. Doyle, P. (2000). Value-based marketing. Journal of Strategic Management, 8(4), 299–311.
go back to reference Eberhart, A. C., Maxwell, W. F., & Siddique, A. R. (2004). An examination of long-term abnormal stock returns and operating performance following R&D increases. The Journal of Finance, LIX(2), 623–650.CrossRef Eberhart, A. C., Maxwell, W. F., & Siddique, A. R. (2004). An examination of long-term abnormal stock returns and operating performance following R&D increases. The Journal of Finance, LIX(2), 623–650.CrossRef
go back to reference Erickson, G., & Jacobson, R. (1992). Gaining comparative advantage through discretionary expenditures: the returns to R&D and advertising. Management Science, 38(9), 1264–1279.CrossRef Erickson, G., & Jacobson, R. (1992). Gaining comparative advantage through discretionary expenditures: the returns to R&D and advertising. Management Science, 38(9), 1264–1279.CrossRef
go back to reference Ertimur, Y., Livnat, J., & Martikainen, M. (2003). Differential market reactions to revenue and expense surprise. Review of Accounting Studies, 9, 185–211.CrossRef Ertimur, Y., Livnat, J., & Martikainen, M. (2003). Differential market reactions to revenue and expense surprise. Review of Accounting Studies, 9, 185–211.CrossRef
go back to reference Fama, E. F., & French, K. R. (1997). Industry costs of equity. Journal of Financial Economics, 43, 153–193.CrossRef Fama, E. F., & French, K. R. (1997). Industry costs of equity. Journal of Financial Economics, 43, 153–193.CrossRef
go back to reference Freeman, R., Koch, A., & Li, H. (2002). Do firm-specific ERCs help explain price responses to earnings news? Austin: University of Texas, Working Paper. Freeman, R., Koch, A., & Li, H. (2002). Do firm-specific ERCs help explain price responses to earnings news? Austin: University of Texas, Working Paper.
go back to reference Ghosh, A., Zhaoyang, Gu, & Jain, P. C. (2005). Sustained earnings and revenue growth, earnings quality, and earnings response coefficients. Review of Accounting Studies, 10, 33–57.CrossRef Ghosh, A., Zhaoyang, Gu, & Jain, P. C. (2005). Sustained earnings and revenue growth, earnings quality, and earnings response coefficients. Review of Accounting Studies, 10, 33–57.CrossRef
go back to reference Gupta, S., & Lehmann, D. R. (2003). Customers as assets. Journal of Interactive Marketing, 17, 9–24.CrossRef Gupta, S., & Lehmann, D. R. (2003). Customers as assets. Journal of Interactive Marketing, 17, 9–24.CrossRef
go back to reference Gupta, S., & Zeithaml, V. (2006). Customer metrics and their impact on financial performance. Marketing Science, 25, 718–739.CrossRef Gupta, S., & Zeithaml, V. (2006). Customer metrics and their impact on financial performance. Marketing Science, 25, 718–739.CrossRef
go back to reference Gupta, S., Lehmann, D. R., & Stuart, J. A. (2004). Valuing customers. Journal of Marketing Research, XLI, 7–18.CrossRef Gupta, S., Lehmann, D. R., & Stuart, J. A. (2004). Valuing customers. Journal of Marketing Research, XLI, 7–18.CrossRef
go back to reference Hanssens, D. M., Rust, R. T., & Srivastava, R. K. (2009). Marketing strategy and wall street: nailing down marketing’s impact. Journal of Marketing, 73, 115–118.CrossRef Hanssens, D. M., Rust, R. T., & Srivastava, R. K. (2009). Marketing strategy and wall street: nailing down marketing’s impact. Journal of Marketing, 73, 115–118.CrossRef
go back to reference Hayn, C. (1995). The information content of losses. Journal of Accounting and Economics, 20, 125–153.CrossRef Hayn, C. (1995). The information content of losses. Journal of Accounting and Economics, 20, 125–153.CrossRef
go back to reference Homburg, C., Workman, J., & Krohmer, H. (1999). Marketing’s influence within the firm. Journal of Marketing, 63, 1–17.CrossRef Homburg, C., Workman, J., & Krohmer, H. (1999). Marketing’s influence within the firm. Journal of Marketing, 63, 1–17.CrossRef
go back to reference Joshi, A., & Hanssens, D. (2010). The direct and indirect effects of advertising spending on firm value. Journal of Marketing, 74, 20–33.CrossRef Joshi, A., & Hanssens, D. (2010). The direct and indirect effects of advertising spending on firm value. Journal of Marketing, 74, 20–33.CrossRef
go back to reference Keith, R. J. (1960). The marketing revolution. Journal of Marketing, 24, 35–38.CrossRef Keith, R. J. (1960). The marketing revolution. Journal of Marketing, 24, 35–38.CrossRef
go back to reference Kim, O., Lim, S. C., & Park, T. (2009). Measuring the impact of sales on earnings and equity price. Review of Quantitative Finance and Accounting, 32(2), 145–168.CrossRef Kim, O., Lim, S. C., & Park, T. (2009). Measuring the impact of sales on earnings and equity price. Review of Quantitative Finance and Accounting, 32(2), 145–168.CrossRef
go back to reference Kothari, S. P. (2001). Capital market research in accounting. Journal of Accounting and Economics, 31, 105–231.CrossRef Kothari, S. P. (2001). Capital market research in accounting. Journal of Accounting and Economics, 31, 105–231.CrossRef
go back to reference Kothari, S. P., & Zimmerman, J. L. (1995). Price and return models. Journal of Accounting and Economics, 20, 155–192.CrossRef Kothari, S. P., & Zimmerman, J. L. (1995). Price and return models. Journal of Accounting and Economics, 20, 155–192.CrossRef
go back to reference Krasnikov, A., Mishra, S., & Orozco, D. (2009). Evaluating the financial impact of branding using trademarks: a framework and empirical evidence. Journal of Marketing, 73, 154–166.CrossRef Krasnikov, A., Mishra, S., & Orozco, D. (2009). Evaluating the financial impact of branding using trademarks: a framework and empirical evidence. Journal of Marketing, 73, 154–166.CrossRef
go back to reference Kumar, V., & Shah, D. (2009). Expanding the role of marketing: from customer equity to market capitalization. Journal of Marketing, 73, 119–136.CrossRef Kumar, V., & Shah, D. (2009). Expanding the role of marketing: from customer equity to market capitalization. Journal of Marketing, 73, 119–136.CrossRef
go back to reference Lehmann, D. R., & Reibstein, D. J. (2006). Marketing metrics and financial performance. Cambridge: Marketing Science Institute. Lehmann, D. R., & Reibstein, D. J. (2006). Marketing metrics and financial performance. Cambridge: Marketing Science Institute.
go back to reference Lennox, C., & Park, C. W. (2006). The informativeness of earnings and management’s issuance of earnings forecast. Journal of Accounting and Economics, 42, 439–458.CrossRef Lennox, C., & Park, C. W. (2006). The informativeness of earnings and management’s issuance of earnings forecast. Journal of Accounting and Economics, 42, 439–458.CrossRef
go back to reference Lewis, M. (2006). Customer acquisition promotions and customer asset value. Journal of Marketing Research, XLIII, 195–203.CrossRef Lewis, M. (2006). Customer acquisition promotions and customer asset value. Journal of Marketing Research, XLIII, 195–203.CrossRef
go back to reference Lusch, R. F., & Harvey, M. G. (1994). Opinion: the case for an off-balance sheet controller. Sloan Management Review, 35, 101–105. Lusch, R. F., & Harvey, M. G. (1994). Opinion: the case for an off-balance sheet controller. Sloan Management Review, 35, 101–105.
go back to reference McAlister, L., Srinivasan, R., & Kim, M. C. (2007). Advertising, research and development, and systematic risk of the firm. Journal of Marketing, 71(1), 35–48.CrossRef McAlister, L., Srinivasan, R., & Kim, M. C. (2007). Advertising, research and development, and systematic risk of the firm. Journal of Marketing, 71(1), 35–48.CrossRef
go back to reference McNamara, C. P. (1972). The present status of the marketing concept. Journal of Marketing, 36, 50–57.CrossRef McNamara, C. P. (1972). The present status of the marketing concept. Journal of Marketing, 36, 50–57.CrossRef
go back to reference Mizik, N., & Jacobson, R. (2003). Trading off between value creation and value appropriation: the financial implications of shifts in strategic emphasis. Journal of Marketing, 67, 63–76.CrossRef Mizik, N., & Jacobson, R. (2003). Trading off between value creation and value appropriation: the financial implications of shifts in strategic emphasis. Journal of Marketing, 67, 63–76.CrossRef
go back to reference Moorman, C., & Rust, R. T. (1999). The role of marketing. Journal of Marketing, 63(Special Issue), 180–197.CrossRef Moorman, C., & Rust, R. T. (1999). The role of marketing. Journal of Marketing, 63(Special Issue), 180–197.CrossRef
go back to reference Natarajan, R. (1996). Stewardship value of earnings components: additional evidence on the determinants of executive compensation. The Accounting Review, 71, 1–22. Natarajan, R. (1996). Stewardship value of earnings components: additional evidence on the determinants of executive compensation. The Accounting Review, 71, 1–22.
go back to reference Nath, P., & Mahajan, V. (2008). Chief marketing officers: a study of their presence in firm’s top management team. Journal of Marketing, 72(1), 65–81.CrossRef Nath, P., & Mahajan, V. (2008). Chief marketing officers: a study of their presence in firm’s top management team. Journal of Marketing, 72(1), 65–81.CrossRef
go back to reference Norris, F. (2009). When the American auto industry was owned by investors, it acted like a government enterprise. New York Times (November 20), B1. Norris, F. (2009). When the American auto industry was owned by investors, it acted like a government enterprise. New York Times (November 20), B1.
go back to reference O’Sullivan, D., & Abela, A. V. (2007). Marketing performance measurement ability and firm performance. Journal of Marketing, 71(2), 79–93.CrossRef O’Sullivan, D., & Abela, A. V. (2007). Marketing performance measurement ability and firm performance. Journal of Marketing, 71(2), 79–93.CrossRef
go back to reference Rao, R., & Bharadwaj, N. (2008). Marketing initiatives, expected cash flows, and shareholders’ wealth. Journal of Marketing, 72, 16–26.CrossRef Rao, R., & Bharadwaj, N. (2008). Marketing initiatives, expected cash flows, and shareholders’ wealth. Journal of Marketing, 72, 16–26.CrossRef
go back to reference Rappaport, A. (1983). Creating Shareholder value. New York: The Free. Rappaport, A. (1983). Creating Shareholder value. New York: The Free.
go back to reference Rust, R. T., Moorman, C., & Dickson, P. (2002). Getting return on quality: revenue expansion, cost reduction, or both? Journal of Marketing, 66, 7–24.CrossRef Rust, R. T., Moorman, C., & Dickson, P. (2002). Getting return on quality: revenue expansion, cost reduction, or both? Journal of Marketing, 66, 7–24.CrossRef
go back to reference Rust, R. T., Lemon, K., & Zeithaml, V. (2004). Return on marketing: using customer equity to focus marketing strategy. Journal of Marketing, 68, 109–127.CrossRef Rust, R. T., Lemon, K., & Zeithaml, V. (2004). Return on marketing: using customer equity to focus marketing strategy. Journal of Marketing, 68, 109–127.CrossRef
go back to reference Srinivasan, S., & Hassens, D. M. (2009). Marketing and firm value: metrics, methods, findings, and future directions. Journal of Marketing Research, 46, 293–312.CrossRef Srinivasan, S., & Hassens, D. M. (2009). Marketing and firm value: metrics, methods, findings, and future directions. Journal of Marketing Research, 46, 293–312.CrossRef
go back to reference Srivastava, R. K., Shervani, T. A., & Fahey, L. (1998). Market-based assets and shareholder value: a framework for analysis. Journal of Marketing, 62, 2–18.CrossRef Srivastava, R. K., Shervani, T. A., & Fahey, L. (1998). Market-based assets and shareholder value: a framework for analysis. Journal of Marketing, 62, 2–18.CrossRef
go back to reference Srivastava, R. K., Shervani, T. A., & Fahey, L. (1999). Marketing, business processes, and shareholder value: an organizationally embedded view of marketing activities and the discipline of marketing. Journal of Marketing, 63(Special Issue), 168–179.CrossRef Srivastava, R. K., Shervani, T. A., & Fahey, L. (1999). Marketing, business processes, and shareholder value: an organizationally embedded view of marketing activities and the discipline of marketing. Journal of Marketing, 63(Special Issue), 168–179.CrossRef
go back to reference Teets, W. R., & Wasley, C. (1996). Estimating earnings response coefficients: pooled versus firm-specific models. Journal of Accounting and Economics, 21, 279–295.CrossRef Teets, W. R., & Wasley, C. (1996). Estimating earnings response coefficients: pooled versus firm-specific models. Journal of Accounting and Economics, 21, 279–295.CrossRef
go back to reference Venkatesan, R., & Kumar, V. (2004). A customer lifetime value framework for customer selection and resource allocation strategy. Journal of Marketing, 68, 106–125.CrossRef Venkatesan, R., & Kumar, V. (2004). A customer lifetime value framework for customer selection and resource allocation strategy. Journal of Marketing, 68, 106–125.CrossRef
go back to reference Webster, F. E., Jr. (1981). Top management concerns about the marketing function. Journal of Marketing, 45, 9–16.CrossRef Webster, F. E., Jr. (1981). Top management concerns about the marketing function. Journal of Marketing, 45, 9–16.CrossRef
go back to reference Webster, F. E. (1992). The changing role of marketing in the corporation. Journal of Marketing, 56, 1–17.CrossRef Webster, F. E. (1992). The changing role of marketing in the corporation. Journal of Marketing, 56, 1–17.CrossRef
go back to reference White, H. (1980). A heteroscedasticity consistent covariance matrix estimator and a direct test for heteroscedasticity. Econometrica, 48, 817–838.CrossRef White, H. (1980). A heteroscedasticity consistent covariance matrix estimator and a direct test for heteroscedasticity. Econometrica, 48, 817–838.CrossRef
go back to reference Wiesel, T., Skiera, B., & Villanueva, J. (2008). Customer equity: an integral part of financial reporting. Journal of Marketing, 72, 1–14.CrossRef Wiesel, T., Skiera, B., & Villanueva, J. (2008). Customer equity: an integral part of financial reporting. Journal of Marketing, 72, 1–14.CrossRef
Metadata
Title
Sales margin and margin capitalization rates: linking marketing activities to shareholder value
Authors
Steve C. Lim
Robert F. Lusch
Publication date
01-10-2011
Publisher
Springer US
Published in
Journal of the Academy of Marketing Science / Issue 5/2011
Print ISSN: 0092-0703
Electronic ISSN: 1552-7824
DOI
https://doi.org/10.1007/s11747-010-0226-1

Other articles of this Issue 5/2011

Journal of the Academy of Marketing Science 5/2011 Go to the issue