Issue 4/2019
Content (8 Articles)
Empirical article
Dysfunctional customer behavior: conceptualization and empirical validation
Minjeong Kang, Taeshik Gong
Empirical article
A peer-to-peer (P2P) platform business model: the case of Airbnb
Kwang-Ho Lee, DongHee Kim
Empirical article
How CSR serves as a preventive mechanism for coping with dysfunctional customer behavior
Jiyoung Kim, Russell Lacey, Hae-Ryong Kim, Jaebeom Suh
Empirical article
Innovation strategies and complementarity between innovation activities: the case of commercial archaeological firms
Carlos Martin-Rios, Eva Parga-Dans, Susana Pasamar
Empirical article
Emotional contagion and collective commitment among leaders and team members in deluxe hotel
Hyo Sun Jung, Hye Hyun Yoon
Empirical article
Adolescents’ perceptions of mother–father dominance in family vacation decisions: a 25-society study
I-Fang Cheng, Che-Jen Su, Hsin-Hsing Liao, Nicolas Lorgnier, Anne-Marie Lebrun, Wen-Shen Yen, Yi-Fang Lan, Yingfang Huang
Empirical Article
An analysis of the trilemma phenomenon for Apple iPhone and Samsung Galaxy
Bo-Seong Yun, Sang-Gun Lee, Yaichi Aoshima