Skip to main content
main-content
Top

Hint

Swipe to navigate through the chapters of this book

2017 | OriginalPaper | Chapter

Service Transition in the Context of Digitized Service Ecosystems

Author : Tim Senn

Published in: Dienstleistungen 4.0

Publisher: Springer Fachmedien Wiesbaden

share
SHARE

In today’s highly competitive markets, products become commoditized more and more rapidly. Companies in many industries are therefore rethinking their business models and competitive strategies, focusing on digitization, service-orientation and networks. It is important to consider the interdependency of these developments when discussing a company’s transition from products to services. They lead to complex digitized service ecosystems where firms achieve competitive advantage through collaborative relationships with other actors resulting in value co-creation.

Metadata
Title
Service Transition in the Context of Digitized Service Ecosystems
Author
Tim Senn
Copyright Year
2017
DOI
https://doi.org/10.1007/978-3-658-17552-8_10

Premium Partner