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Innovation: A Critical Assessment of the Concept and Scope of Literature Read chapter Read first chapter

2015 | OriginalPaper | Chapter

Services Innovation in a Circular Economy

Authors : Göran Roos, Renu Agarwal

Published in: The Handbook of Service Innovation

Publisher: Springer London

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Abstract

This chapter reviews various concepts captured under the term Circular Economy, drawn together from various service innovation perspectives. The circular economy is built on the principle that all intermediary outputs that are of no further use in the firm’s value-creating activities are provided as inputs into other firm’s value-creating activities. The chapter identifies complexities around monetising value, monetising non-monetary benefits, different attributes that consumers and customers’ value in the services space, and the substitution effects that services can have on product sales. From insights and methodologies developed in the service design area, combined with the ability to measure and compare alternative attributes from a value performance point of view, it is identified that further research is needed to facilitate both a higher adoption and a greater success rate among services developed. The chapter explores service innovation in the circular value chain as a growing domain of activity, and points towards a need for development of an appropriate business model framework within a circular economy for firms to engage in service innovation and delivery.

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previous chapter Service Innovation Through an Integrative Design Framework
next chapter Illuminating the Service Provider’s Strategic Mandate on Realizing Apt Quality and Value Through Service Innovation
Footnotes
1
for examples of such services see, e.g. Goedkoop et al. (1999), Hockerts (1999), Meijkamp (2000), Kerr and Ryan (2001), Mont (2002), Manzini and Vezzoli (2003), Mont (2004), Bourg and Buclet (2005); Sempels and Vandercammen (2009), Hu and Seliger (2013), Sempels and Hoffmann (2013).
 
2
a more detailed discussion can be found in, e.g. Chaves (2009), Bucolo and Matthews (2011a, b, 2012), Brunswicker et al. (2013), Matthews et al. (2013), Price et al. (2013).
 
3
And more examples in Burgman and Roos (2004), Garnett et al. (2006), Pike and Roos (2006), McCallum et al. (2007), Rødseth et al. (2007), Millar et al. (2010) and the details around the methodology is outlined in Pike and Roos (2004, 2007).
 
4
See Maxwell and Van der Vorst (2003), Durgin and Grierson (2005), O'Rafferty et al. (2009), Shih et al. (2009a, b), Moffat (2010), Adams et al. (2012), Anttonen (2012), Müller (2012), Thompson (2012), Trevisan et al. (2012), Bhamra et al. (2013), Jing and Jiang (2013), Komoto and Mishima (2013), Yang et al. (2013), Ceschin (2014), Kota and Chakrabarti (2014).
 
5
See also e.g. Wimmer et al. (2010), Henriksen et al. (2012), Joller (2012), Niemi and Burén (2012), Verhulst et al. (2012), Boons et al. (2013), Holgado et al. (2013), Jing and Jiang (2013a, b), Bocken et al. (2014), Sharpe and Agarwal (2014).
 
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Metadata
Title
Services Innovation in a Circular Economy
Authors
Göran Roos
Renu Agarwal
Copyright Year
2015
Publisher
Springer London
Book
The Handbook of Service Innovation

Print ISBN: 978-1-4471-6589-7

Electronic ISBN: 978-1-4471-6590-3

Copyright Year: 2015

DOI
https://doi.org/10.1007/978-1-4471-6590-3_23