2016 | OriginalPaper | Chapter
13. Simulation und Optimierung komplexer Dienstleistungsprojekte
Authors : Christina Schmalz, Andreas Petz, Sönke Duckwitz, Peter Lehmacher, Oliver Manz, Christopher M. Schlick
Published in: Produktivitätsmanagement von Dienstleistungen
Publisher: Springer Berlin Heidelberg
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