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2015 | OriginalPaper | Chapter

Small Claims Courts: A Remedy Often Overlooked by Consumers

Authors : Robert E. Holmes, T. J. Halatin, Jack D. Eure

Published in: Proceedings of the 1982 Academy of Marketing Science (AMS) Annual Conference

Publisher: Springer International Publishing

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Consumers have several avenues of recourse to resolve dissatisfactions with the products or services provided by businesses. This study indicates that consumers are unfamiliar with the availability, practices, and procedures of the Small Claims Courts.

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Metadata
Title
Small Claims Courts: A Remedy Often Overlooked by Consumers
Authors
Robert E. Holmes
T. J. Halatin
Jack D. Eure
Copyright Year
2015
Book
Proceedings of the 1982 Academy of Marketing Science (AMS) Annual Conference

Print ISBN: 978-3-319-16945-3

Electronic ISBN: 978-3-319-16946-0

Copyright Year: 2015

DOI
https://doi.org/10.1007/978-3-319-16946-0_154