Skip to main content
Top

2019 | OriginalPaper | Chapter

Snooping Around a Fence: A Lesson from the Education Sector in a Software Service Ecosystem

Authors : Djamshid Sultanov, Kibae Kim, Jörn Altmann

Published in: Economics of Grids, Clouds, Systems, and Services

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

Although the education sector has recognized the value of information technologies since the early 1990s, the advancement of education services is not clearly shown in the information technology era. This paper visualizes the trace of education services development in a software service ecosystem with real data about software services and their combinations resulting in composite services. Our graphical analysis results show that education services continuously emerge through reusing and recombining popular software services such as Google Maps and Facebook, although only a few education software services open their functions and data to the ecosystem. Moreover, our analysis results show that there no service groups that are built around education services. Our findings suggest that the education sector is immature within the software service ecosystem and that a software service sector has not been formed yet.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
1.
go back to reference Leidner, D.E., Jarvenpaa, S.L.: The information age confronts education: case studies on electronic classrooms. Inf. Syst. Res. 4(1), 24–54 (1993)CrossRef Leidner, D.E., Jarvenpaa, S.L.: The information age confronts education: case studies on electronic classrooms. Inf. Syst. Res. 4(1), 24–54 (1993)CrossRef
3.
go back to reference Wastiau, P., Blamire, R., Kearney, C., Quittre, V., Van de Gaer, E., Monseur, C.: The use of ICT in education: a survey of schools in Europe. Eur. J. Educ. 48(1), 11–27 (2013)CrossRef Wastiau, P., Blamire, R., Kearney, C., Quittre, V., Van de Gaer, E., Monseur, C.: The use of ICT in education: a survey of schools in Europe. Eur. J. Educ. 48(1), 11–27 (2013)CrossRef
4.
go back to reference Sánchez, J.J.C., Alemán, E.C.: Teachers’ opinion survey on the use of ICT tools to support attendance-based teaching. Comput. Educ. 56(3), 911–915 (2011)CrossRef Sánchez, J.J.C., Alemán, E.C.: Teachers’ opinion survey on the use of ICT tools to support attendance-based teaching. Comput. Educ. 56(3), 911–915 (2011)CrossRef
5.
go back to reference Tezci, E.: Factors that influence pre-service teachers’ ICT usage in education. Eur. J. Teach. Educ. 34(4), 483–499 (2011)CrossRef Tezci, E.: Factors that influence pre-service teachers’ ICT usage in education. Eur. J. Teach. Educ. 34(4), 483–499 (2011)CrossRef
6.
go back to reference Sarkar, S.: The role of information and communication technology (ICT) in higher education for the 21st century. Science (80-) 1(1), 30–41 (2012) Sarkar, S.: The role of information and communication technology (ICT) in higher education for the 21st century. Science (80-) 1(1), 30–41 (2012)
7.
go back to reference Nkenlifack, M., Nangue, R., Demsong, B., Fotso, V.K.: ICT for education. Education 2(4), 30–39 (2011) Nkenlifack, M., Nangue, R., Demsong, B., Fotso, V.K.: ICT for education. Education 2(4), 30–39 (2011)
8.
go back to reference Dosi, G.: Technological paradigms and technological trajectories: a suggested interpretation of the determinants and directions of technical change. Res. Policy 11(3), 147–162 (1982)CrossRef Dosi, G.: Technological paradigms and technological trajectories: a suggested interpretation of the determinants and directions of technical change. Res. Policy 11(3), 147–162 (1982)CrossRef
9.
go back to reference Baek, S., Kim, K., Altmann, J.: Role of platform providers in service networks: the case of salesforce. com app exchange. In: 2014 IEEE 16th Conference on Business Informatics (CBI), pp. 39–45. IEEE (2014) Baek, S., Kim, K., Altmann, J.: Role of platform providers in service networks: the case of salesforce. com app exchange. In: 2014 IEEE 16th Conference on Business Informatics (CBI), pp. 39–45. IEEE (2014)
10.
go back to reference Kim, K., Lee, W.-R., Altmann, J.: SNA-based innovation trend analysis in software service networks. Electron Mark. 25(1), 61–72 (2015)CrossRef Kim, K., Lee, W.-R., Altmann, J.: SNA-based innovation trend analysis in software service networks. Electron Mark. 25(1), 61–72 (2015)CrossRef
11.
go back to reference McCroskey, J.C., Andersen, J.F.: The relationship between communication apprehension and academic achievement among college students. Hum. Commun. Res. 3(1), 73–81 (1976)CrossRef McCroskey, J.C., Andersen, J.F.: The relationship between communication apprehension and academic achievement among college students. Hum. Commun. Res. 3(1), 73–81 (1976)CrossRef
12.
go back to reference Frymier, A.B., Houser, M.L.: The teacher-student relationship as an interpersonal relationship. Commun. Educ. 49(3), 207–219 (2000)CrossRef Frymier, A.B., Houser, M.L.: The teacher-student relationship as an interpersonal relationship. Commun. Educ. 49(3), 207–219 (2000)CrossRef
13.
go back to reference Goldin, A.P., Pezzatti, L., Battro, A.M., Sigman, M.: From ancient Greece to modern education: universality and lack of generalization of the Socratic dialogue. Mind, Brain, Educ. 5(4), 180–185 (2011)CrossRef Goldin, A.P., Pezzatti, L., Battro, A.M., Sigman, M.: From ancient Greece to modern education: universality and lack of generalization of the Socratic dialogue. Mind, Brain, Educ. 5(4), 180–185 (2011)CrossRef
14.
go back to reference Gupta, S., Bostrom, R.: Research note—an investigation of the appropriation of technology-mediated training methods incorporating enactive and collaborative learning. Inf. Syst. Res. 24(2), 454–469 (2013)CrossRef Gupta, S., Bostrom, R.: Research note—an investigation of the appropriation of technology-mediated training methods incorporating enactive and collaborative learning. Inf. Syst. Res. 24(2), 454–469 (2013)CrossRef
17.
go back to reference Ozdemir, Z.D., Abrevaya, J.: Adoption of technology-mediated distance education: a longitudinal analysis. Inf. Manag. 44(5), 467–479 (2007)CrossRef Ozdemir, Z.D., Abrevaya, J.: Adoption of technology-mediated distance education: a longitudinal analysis. Inf. Manag. 44(5), 467–479 (2007)CrossRef
18.
go back to reference Söllner, M., Bitzer, P., Janson, A., Leimeister, J.M.: Process is king: evaluating the performance of technology-mediated learning in vocational software training. J. Inf. Technol. 33(3), 233–253 (2018)CrossRef Söllner, M., Bitzer, P., Janson, A., Leimeister, J.M.: Process is king: evaluating the performance of technology-mediated learning in vocational software training. J. Inf. Technol. 33(3), 233–253 (2018)CrossRef
19.
go back to reference Santhanam, R., Sasidharan, S., Webster, J.: Using self-regulatory learning to enhance e-learning-based information technology training. Inf. Syst. Res. 19(1), 26–47 (2008)CrossRef Santhanam, R., Sasidharan, S., Webster, J.: Using self-regulatory learning to enhance e-learning-based information technology training. Inf. Syst. Res. 19(1), 26–47 (2008)CrossRef
20.
go back to reference Jonassen, D.H., (eds.): Handbook of Research for Educational Communications and Technology. A Project of the Association for Educational Communications and Technology. Simon & Schuster Macmillan, New York (1996) Jonassen, D.H., (eds.): Handbook of Research for Educational Communications and Technology. A Project of the Association for Educational Communications and Technology. Simon & Schuster Macmillan, New York (1996)
21.
go back to reference Xu, D., Huang, W.W., Wang, H., Heales, J.: Enhancing e-learning effectiveness using an intelligent agent-supported personalized virtual learning environment: an empirical investigation. Inf. Manag. 51(4), 430–440 (2014)CrossRef Xu, D., Huang, W.W., Wang, H., Heales, J.: Enhancing e-learning effectiveness using an intelligent agent-supported personalized virtual learning environment: an empirical investigation. Inf. Manag. 51(4), 430–440 (2014)CrossRef
22.
go back to reference Webster, J., Hackley, P.: Teaching effectiveness in technology-mediated distance learning. Acad. Manag. J. 40(6), 1282–1309 (1997) Webster, J., Hackley, P.: Teaching effectiveness in technology-mediated distance learning. Acad. Manag. J. 40(6), 1282–1309 (1997)
23.
go back to reference Wan, Z., Wang, Y., Haggerty, N.: Why people benefit from e-learning differently: the effects of psychological processes on e-learning outcomes. Inf. Manag. 45(8), 513–521 (2008)CrossRef Wan, Z., Wang, Y., Haggerty, N.: Why people benefit from e-learning differently: the effects of psychological processes on e-learning outcomes. Inf. Manag. 45(8), 513–521 (2008)CrossRef
24.
go back to reference Chang, V.: Review and discussion: e-learning for academia and industry. Int. J. Inf. Manag. 36(3), 476–485 (2016)CrossRef Chang, V.: Review and discussion: e-learning for academia and industry. Int. J. Inf. Manag. 36(3), 476–485 (2016)CrossRef
25.
go back to reference Aparicio, M., Bacao, F., Oliveira, T.: An e-learning theoretical framework. Educ. Technol. Soc. 19(1), 292–307 (2016) Aparicio, M., Bacao, F., Oliveira, T.: An e-learning theoretical framework. Educ. Technol. Soc. 19(1), 292–307 (2016)
26.
go back to reference Keleş, M.K., Özel, S.A.: A review of distance learning and learning management systems. In: Virtual Learning. InTech (2016) Keleş, M.K., Özel, S.A.: A review of distance learning and learning management systems. In: Virtual Learning. InTech (2016)
27.
go back to reference Tomei, L.A.: Encyclopedia of Information Technology Curriculum Integration. IGI Global, Hershey (2008)CrossRef Tomei, L.A.: Encyclopedia of Information Technology Curriculum Integration. IGI Global, Hershey (2008)CrossRef
29.
go back to reference Anohina, A.: Analysis of the terminology used in the field of virtual learning. J. Educ. Technol. Soc. 8(3), 91–102 (2005) Anohina, A.: Analysis of the terminology used in the field of virtual learning. J. Educ. Technol. Soc. 8(3), 91–102 (2005)
30.
go back to reference Zhang, D., Zhao, J.L., Zhou, L., Nunamaker Jr., J.F.: Can e-learning replace classroom learning? Commun. ACM 47(5), 75–79 (2004)CrossRef Zhang, D., Zhao, J.L., Zhou, L., Nunamaker Jr., J.F.: Can e-learning replace classroom learning? Commun. ACM 47(5), 75–79 (2004)CrossRef
31.
go back to reference Zhang, D., Zhou, L., Briggs, R.O., Nunamaker Jr., J.F.: Instructional video in e-learning: assessing the impact of interactive video on learning effectiveness. Inf. Manag. 43(1), 15–27 (2006)CrossRef Zhang, D., Zhou, L., Briggs, R.O., Nunamaker Jr., J.F.: Instructional video in e-learning: assessing the impact of interactive video on learning effectiveness. Inf. Manag. 43(1), 15–27 (2006)CrossRef
32.
go back to reference Straub, E.T.: Understanding technology adoption: theory and future directions for informal learning. Rev. Educ. Res. 79(2), 625–649 (2009)CrossRef Straub, E.T.: Understanding technology adoption: theory and future directions for informal learning. Rev. Educ. Res. 79(2), 625–649 (2009)CrossRef
33.
go back to reference Mumtaz, S.: Factors affecting teachers’ use of information and communications technology: a review of the literature. J. Inf. Technol. Teach. Educ. 9(3), 319–342 (2000)MathSciNet Mumtaz, S.: Factors affecting teachers’ use of information and communications technology: a review of the literature. J. Inf. Technol. Teach. Educ. 9(3), 319–342 (2000)MathSciNet
34.
go back to reference Tabata, L.N., Johnsrud, L.K.: The impact of faculty attitudes toward technology, distance education, and innovation. Res. High. Educ. 49(7), 625 (2008)CrossRef Tabata, L.N., Johnsrud, L.K.: The impact of faculty attitudes toward technology, distance education, and innovation. Res. High. Educ. 49(7), 625 (2008)CrossRef
37.
go back to reference Zang, N., Rosson, M.B., Nasser, V.: Mashups: who? what? why? In: CHI 2008 Extended Abstracts on Human Factors in Computing Systems, p. 3171–6. ACM (2008) Zang, N., Rosson, M.B., Nasser, V.: Mashups: who? what? why? In: CHI 2008 Extended Abstracts on Human Factors in Computing Systems, p. 3171–6. ACM (2008)
38.
go back to reference Oestreicher-Singer, G., Sundararajan, A.: Recommendation networks and the long tail of electronic commerce. Mis Q. 65–83 (2012)CrossRef Oestreicher-Singer, G., Sundararajan, A.: Recommendation networks and the long tail of electronic commerce. Mis Q. 65–83 (2012)CrossRef
39.
go back to reference Haile, N., Altmann, J.: Value creation in software service platforms. Futur. Gener. Comput. Syst. 55, 495–509 (2016)CrossRef Haile, N., Altmann, J.: Value creation in software service platforms. Futur. Gener. Comput. Syst. 55, 495–509 (2016)CrossRef
43.
go back to reference Rogers, E.M.: Diffusion of innovations. Simon and Schuster (2010) Rogers, E.M.: Diffusion of innovations. Simon and Schuster (2010)
44.
go back to reference Bass, F.M.: A new product growth for model consumer durables. Manag. Sci. 15(5), 215–227 (1969)MATHCrossRef Bass, F.M.: A new product growth for model consumer durables. Manag. Sci. 15(5), 215–227 (1969)MATHCrossRef
45.
go back to reference Jovanovic, B., MacDonald, G.M.: The life cycle of a competitive industry. J. Polit. Econ. 102(2), 322–347 (1994)CrossRef Jovanovic, B., MacDonald, G.M.: The life cycle of a competitive industry. J. Polit. Econ. 102(2), 322–347 (1994)CrossRef
46.
go back to reference Moore, G.A.: Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers. Harper Collins, New York (2014) Moore, G.A.: Crossing the Chasm: Marketing and Selling Disruptive Products to Mainstream Customers. Harper Collins, New York (2014)
47.
go back to reference Gawer, A., Cusumano, M.A.: Platform leadership: How Intel, Microsoft, and Cisco Drive Industry Innovation, vol. 5. Harvard Business School Press, Boston (2002) Gawer, A., Cusumano, M.A.: Platform leadership: How Intel, Microsoft, and Cisco Drive Industry Innovation, vol. 5. Harvard Business School Press, Boston (2002)
48.
go back to reference Wasserman, S., Faust, K.: Social Network Analysis: Methods and Applications, vol. 8, pp. 233–238. Cambridge University Press, New York (1994)MATHCrossRef Wasserman, S., Faust, K.: Social Network Analysis: Methods and Applications, vol. 8, pp. 233–238. Cambridge University Press, New York (1994)MATHCrossRef
49.
go back to reference Festinger, L.: A Theory of Cognitive Dissonance, vol. 2. Stanford University Press, Stanford (1962) Festinger, L.: A Theory of Cognitive Dissonance, vol. 2. Stanford University Press, Stanford (1962)
50.
go back to reference Newman, M.E.J.: Finding community structure in networks using the eigenvectors of matrices. Phys. Rev. E 74(3), 36104 (2006)MathSciNetCrossRef Newman, M.E.J.: Finding community structure in networks using the eigenvectors of matrices. Phys. Rev. E 74(3), 36104 (2006)MathSciNetCrossRef
51.
go back to reference Albert, R., Jeong, H., Barabási, A.-L.: The diameter of the world wide web. arXiv Prepr cond-mat/9907038 (1999) Albert, R., Jeong, H., Barabási, A.-L.: The diameter of the world wide web. arXiv Prepr cond-mat/9907038 (1999)
52.
go back to reference Albert, R., Jeong, H., Barabási, A.-L.: Error and attack tolerance of complex networks. Nature 406(6794), 378 (2000)CrossRef Albert, R., Jeong, H., Barabási, A.-L.: Error and attack tolerance of complex networks. Nature 406(6794), 378 (2000)CrossRef
53.
go back to reference Peres, R., Muller, E., Mahajan, V.: Innovation diffusion and new product growth models: a critical review and research directions. Int. J. Res. Mark. 27(2), 91–106 (2010)CrossRef Peres, R., Muller, E., Mahajan, V.: Innovation diffusion and new product growth models: a critical review and research directions. Int. J. Res. Mark. 27(2), 91–106 (2010)CrossRef
54.
go back to reference Kim, J., Ilon, L., Altmann, J.: Adapting smartphones as learning technology in a Korean university. J. Integr. Des. Process Sci. 17, 5–16 (2013) Kim, J., Ilon, L., Altmann, J.: Adapting smartphones as learning technology in a Korean university. J. Integr. Des. Process Sci. 17, 5–16 (2013)
Metadata
Title
Snooping Around a Fence: A Lesson from the Education Sector in a Software Service Ecosystem
Authors
Djamshid Sultanov
Kibae Kim
Jörn Altmann
Copyright Year
2019
DOI
https://doi.org/10.1007/978-3-030-13342-9_6

Premium Partner