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Social Attribution of Value – the Case of Electronic Engagement Platforms

  • 2018
  • OriginalPaper
  • Chapter
Published in:
Authors
Michael Kleinaltenkamp
Helge Löbler
Benedikt Eßer
Nick Fennert
Published in
Die informatisierte Service-Ökonomie
Publisher
Springer Fachmedien Wiesbaden

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Abstract

In literature and especially in Service-Dominant (S-D) logic, value is seen as being “uniquely and phenomenologically determined by the beneficiary” (Vargo/Lusch 2016: 8). However, to evaluate the value of the experiences made, the beneficiaries need a reference to which such experiences can be related. According to goal theory, value is dependent on the goals of a beneficiary as it stems from the contribution of things, processes, or behaviors to an individual’s goal achievement in use situations (Bagozzi 1997; Barsalou 1991; Gutman 1982; Peterman 1997).

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previous chapter Ausprägungen der Digitalisierung im Arbeitsumfeld und deren Auswirkungen auf das Mitarbeiterwohlbefinden
next chapter Service Geschäftsmodelle für das industrielle Internet der Dinge
Title
Social Attribution of Value – the Case of Electronic Engagement Platforms
Authors
Michael Kleinaltenkamp
Helge Löbler
Benedikt Eßer
Nick Fennert
Copyright Year
2018
Book
Die informatisierte Service-Ökonomie

Print ISBN: 978-3-658-21527-9

Electronic ISBN: 978-3-658-21528-6

Copyright Year: 2018

DOI
https://doi.org/10.1007/978-3-658-21528-6_5