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6. Social Media in Public Relations

  • 2023
  • OriginalPaper
  • Chapter
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Abstract

Social media has transformed corporate communication from a one-way street to a dynamic, multi-directional highway. This chapter delves into the fundamental shifts in communication mechanisms, emphasizing the importance of flexibility, transparency, and speed for companies. It also discusses the strategic use of social media to set agendas, engage with influencers, and manage crises effectively. By highlighting case studies and practical tips, the chapter offers a comprehensive guide for PR professionals to harness the power of social media in their communication strategies.

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Title
Social Media in Public Relations
Author
Stefanie Babka
Copyright Year
2023
DOI
https://doi.org/10.1007/978-3-658-42351-3_6
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