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2015 | OriginalPaper | Chapter

Social-Software-Based Support for Enterprise Architecture Management Processes

Authors : Rainer Schmidt, Alfred Zimmermann, Michael Möhring, Dierk Jugel, Florian Bär, Christian M. Schweda

Published in: Business Process Management Workshops

Publisher: Springer International Publishing

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Abstract

Modern enterprises reshape and transform continuously by a multitude of management processes with different perspectives. They range from business process management to IT service management and the management of the information systems. Enterprise Architecture (EA) Management seeks to provide such a perspective and to align the diverse management perspectives. Therefore, EA Management cannot rely on hierarchic - in a tayloristic manner designed - management processes to achieve and promote this alignment. It, conversely, has to apply bottom-up, information-centered coordination mechanisms to ensure that different management processes are aligned with each other and enterprise strategy. Social software provides such a bottom-up mechanism for providing support within EAM-processes. Consequently, challenges of EA management processes are investigated, and contributions of social software presented. A cockpit provides interactive functions and visualization methods to cope with this complexity and enable the practical use of social software in enterprise architecture management processes.

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Metadata
Title
Social-Software-Based Support for Enterprise Architecture Management Processes
Authors
Rainer Schmidt
Alfred Zimmermann
Michael Möhring
Dierk Jugel
Florian Bär
Christian M. Schweda
Copyright Year
2015
DOI
https://doi.org/10.1007/978-3-319-15895-2_39

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