Solving multi-criteria problems under risk: an approach explained using the example of rescheduling in dynamic environments

There is a decent number of possible heuristic methods to solve an actual problem in production planning and control. Usually, each solving method leads to a different alternative. In dynamic production environments, decision makers often have to decide between uncertainty and risk. Making multi-criteria decisions under risk is a well-known problem. In this paper, we will consider rescheduling as an example for decision-making in a dynamic production environment. It is used to present an intelligent manufacturing approach for multi-criteria decisions under risk that combines a method for decision-making under risk and a multi-attribute decision-making method. Moreover, for frequently appearing problems, such as rescheduling, a procedure to evaluate the used solving methods is presented. We use this information to achieve a sustainable improvement for the solving procedure of future manufacturing problems.