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Published in:
2016 | OriginalPaper | Chapter
Stagewise Process Towards Collaborative and Value-Driven Decisions in Maintenance Networks
Authors : Maaren Ali-Marttila, Salla Marttonen-Arola, Antti Ylä-Kujala, Juhani Ukko, Tero Rantala, Tiina Sinkkonen, Sanna Pekkola, Minna Saunila, Olli Pekkarinen, Timo Kärri
Published in: Proceedings of the 10th World Congress on Engineering Asset Management (WCEAM 2015)
Publisher: Springer International Publishing
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Abstract
Maintenance services are created increasingly in business networks, but value management is still too often supported by separate tools used by single companies. The aim of this study is to find out how the value of industrial maintenance services can be identified and modelled considering the views of each business network member (e.g. the customer, maintenance service provider and equipment provider) and how the multiple views can be used in collaborative decision making. The paper presents a three-stage process that supports the maintenance service network member companies’ way towards more collaborative and value-driven decisions with the help of the tools created in a project called MaiSeMa. By increasing the collaboration level of the different parties, the value potential of the created tools and also the network increases.