Skip to main content
Top

2017 | OriginalPaper | Chapter

Strategic Communication Process for Sustainable Entrepreneurial Environment in Nonprofit Organizations

Authors : Ioannis C. Drivas, Aikaterini I. Damaskinou, Damianos P. Sakas

Published in: Strategic Innovative Marketing

Publisher: Springer International Publishing

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

This research process is focused on the analysis of three axes which are Fair Treatment, Team Effectiveness, and Job Satisfaction of employees and decision-makers who are occupied in Nonprofit Organizations. Nowadays, the reduced financial flexibility imposes a careful delimitation of strategic communication that is implemented by Nonprofit Organizations. The aim is to examine a strategic communication process for a sustainable entrepreneurial environment. More specifically, this research attempts to find a possible correlation between the personal perception of each employee regarding the level he treated fairly in the working environment (Fair Treatment) and the existence of an effective team into which the employee feels he is a part of (Team Effectiveness). The purpose is to draw conclusions on how these two factors impact on the Job Satisfaction of the employee or decision-maker. The possibility to have correlations among the above axes can be operated as a feedback to highlight strengths and weaknesses of Nonprofit Organizations to their decision-makers.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 390 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Maschinenbau + Werkstoffe




 

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literature
go back to reference Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior, 23, 267–285 Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior, 23, 267–285
go back to reference Alsughayir, A. (2014). Human resource strategies as a mediator between leadership and organizational performance. International Business Research, 7(3), 91–100.CrossRef Alsughayir, A. (2014). Human resource strategies as a mediator between leadership and organizational performance. International Business Research, 7(3), 91–100.CrossRef
go back to reference Adriana, T. (2012). How to improve employee motivation and group performance through leadership-conceptual model. Annals of Faculty of Economics, 1092–1097. Adriana, T. (2012). How to improve employee motivation and group performance through leadership-conceptual model. Annals of Faculty of Economics, 1092–1097.
go back to reference Berg, M. E., & Karlsen, J. T. (2014). How project managers can encourage and develop positive emotions in project teams. International Journal of Managing Projects in Business, 7(3), 449–472.CrossRef Berg, M. E., & Karlsen, J. T. (2014). How project managers can encourage and develop positive emotions in project teams. International Journal of Managing Projects in Business, 7(3), 449–472.CrossRef
go back to reference Brodbeck, F. C. (2003). Team climate for learning in higher education. Aston Network (Summer), 4–5. Brodbeck, F. C. (2003). Team climate for learning in higher education. Aston Network (Summer), 4–5.
go back to reference Campion, M. A., Medsker, G., & Higgs, C. (1993). Relations between work group characteristics and effectiveness: implications for designing effective work groups. Personnel Psychology, 46(4), 823–850.CrossRef Campion, M. A., Medsker, G., & Higgs, C. (1993). Relations between work group characteristics and effectiveness: implications for designing effective work groups. Personnel Psychology, 46(4), 823–850.CrossRef
go back to reference Chatzoglou, P. D., Sarigiannidis, L., Vraimaki, E., & Diamantidis, A. (2009). Investigating Greek employees’ intention to use web-based training. Computers & Education, 53(3), 877–889. Chatzoglou, P. D., Sarigiannidis, L., Vraimaki, E., & Diamantidis, A. (2009). Investigating Greek employees’ intention to use web-based training. Computers & Education, 53(3), 877–889.
go back to reference Cobb, A. T., & Fray, F. M. (1996). The effects of leader fairness and pay outcomes on superior/subordinate relations. Journal of Applied Social Psychnology, 26(16), 1401–1426. Cobb, A. T., & Fray, F. M. (1996). The effects of leader fairness and pay outcomes on superior/subordinate relations. Journal of Applied Social Psychnology, 26(16), 1401–1426.
go back to reference Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, O. L. H., Conlon, C., & Ng, K. Y. (2001). Justice at the millennium: a meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425–445.CrossRef Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, O. L. H., Conlon, C., & Ng, K. Y. (2001). Justice at the millennium: a meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86(3), 425–445.CrossRef
go back to reference Cropanzano, R., & Greenberg, J. (1997). Progress in organizational justice: Tunnelling through the maze. International Review of Industrial and Organizational Psychology, 12, 317–372.CrossRef Cropanzano, R., & Greenberg, J. (1997). Progress in organizational justice: Tunnelling through the maze. International Review of Industrial and Organizational Psychology, 12, 317–372.CrossRef
go back to reference De Dreu, C. K. W., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction. Journal of Applied Psychology, 88, 741–749.CrossRef De Dreu, C. K. W., & Weingart, L. R. (2003). Task versus relationship conflict, team performance, and team member satisfaction. Journal of Applied Psychology, 88, 741–749.CrossRef
go back to reference Folger, R., & Cropanzano, R. (2001). Fairness theory: justice as accountability. In J. Greenberg & R. Cropanzano (Eds.), Advances in organizational justice (pp. 1–55). Stanford, CA: Stanford University Press. Folger, R., & Cropanzano, R. (2001). Fairness theory: justice as accountability. In J. Greenberg & R. Cropanzano (Eds.), Advances in organizational justice (pp. 1–55). Stanford, CA: Stanford University Press.
go back to reference Hirschfeld, R. R. (2000). Does revising the intrinsic and extrinsic subscales of the Minnesota Satisfaction Questionnaire Short Form make a difference? Educational and Psychological Measurement, 60(2), 255–270.CrossRef Hirschfeld, R. R. (2000). Does revising the intrinsic and extrinsic subscales of the Minnesota Satisfaction Questionnaire Short Form make a difference? Educational and Psychological Measurement, 60(2), 255–270.CrossRef
go back to reference Holtz, B. C., & Harold, C. M. (2013). Interpersonal justice and deviance: The moderating effects of interpersonal justice values and justice orientation. Journal of Management, 39, 339–365.CrossRef Holtz, B. C., & Harold, C. M. (2013). Interpersonal justice and deviance: The moderating effects of interpersonal justice values and justice orientation. Journal of Management, 39, 339–365.CrossRef
go back to reference Kickul, J. (2001). When organizations break their promises: Employee reactions to unfair processes and treatment. Journal of Business Ethics, 29(4), 289–307. Kickul, J. (2001). When organizations break their promises: Employee reactions to unfair processes and treatment. Journal of Business Ethics, 29(4), 289–307.
go back to reference Konovsky, M. A., & Cropanzano, R. (1991). Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance.Journal of Applied Psychology, 76, 698–707 Konovsky, M. A., & Cropanzano, R. (1991). Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance.Journal of Applied Psychology, 76, 698–707
go back to reference Locke, E. A. (1976). The nature causes and causes of job satisfaction. In M. C. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349; 1300–1302). Chicago, IL: Rand McNally. Locke, E. A. (1976). The nature causes and causes of job satisfaction. In M. C. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349; 1300–1302). Chicago, IL: Rand McNally.
go back to reference Lee, O. F., Tan, J. A., & Javalgi, R. (2010). Goal orientation and organizational commitment: Individual difference predictors of job performance. International Journal of Organizational Analysis, 18, 129–150.CrossRef Lee, O. F., Tan, J. A., & Javalgi, R. (2010). Goal orientation and organizational commitment: Individual difference predictors of job performance. International Journal of Organizational Analysis, 18, 129–150.CrossRef
go back to reference Liu, B. F. (2012). Toward a better understanding of nonprofit communication management. Journal of Communication Management, 16(4), 388–404. Liu, B. F. (2012). Toward a better understanding of nonprofit communication management. Journal of Communication Management, 16(4), 388–404.
go back to reference Nadiri, H., & Tanova, C. (2010). An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry. International Journal of Hospitality Management, 29, 33–41.CrossRef Nadiri, H., & Tanova, C. (2010). An investigation of the role of justice in turnover intentions, job satisfaction, and organizational citizenship behavior in hospitality industry. International Journal of Hospitality Management, 29, 33–41.CrossRef
go back to reference Parker, S. K., & Wall, T. D. (1998). Job and work design: Organizing work to promote well-being and effectiveness. London: Sage. Parker, S. K., & Wall, T. D. (1998). Job and work design: Organizing work to promote well-being and effectiveness. London: Sage.
go back to reference Patterson, S. J., & Radtke, J. M. (2009). Strategic communications for nonprofit organizations seven steps to creating a successful plan (2nd ed., pp. 8–19). Hoboken, New Jersey: Wiley.CrossRef Patterson, S. J., & Radtke, J. M. (2009). Strategic communications for nonprofit organizations seven steps to creating a successful plan (2nd ed., pp. 8–19). Hoboken, New Jersey: Wiley.CrossRef
go back to reference Podsakoff, P. M., MacKenzie, S. M., Lee, J., & Podsakoff, N. P. (2003). Common method variance in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879–903.CrossRef Podsakoff, P. M., MacKenzie, S. M., Lee, J., & Podsakoff, N. P. (2003). Common method variance in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879–903.CrossRef
go back to reference Thornton, G. C, I. I. I., Hollenbeck, G., & Johnson, S. K. (2009). Selecting leaders: High potentials and executives. In N. Tippins & J. Farr (Eds.), Handbook of employee selection. New York: Routledge Academic. Thornton, G. C, I. I. I., Hollenbeck, G., & Johnson, S. K. (2009). Selecting leaders: High potentials and executives. In N. Tippins & J. Farr (Eds.), Handbook of employee selection. New York: Routledge Academic.
go back to reference Trivellas, P., & Reklitis, P. (2014). Leadership competencies profiles and managerial effectiveness in Greece. Procedia Economics and Finance, 9, 380–390.CrossRef Trivellas, P., & Reklitis, P. (2014). Leadership competencies profiles and managerial effectiveness in Greece. Procedia Economics and Finance, 9, 380–390.CrossRef
go back to reference Ramezan, M. (2011). Intellectual capital and organizational organic structure in knowledge society: How are these concepts related? International Journal of Information Management, 31, 88–95.CrossRef Ramezan, M. (2011). Intellectual capital and organizational organic structure in knowledge society: How are these concepts related? International Journal of Information Management, 31, 88–95.CrossRef
go back to reference Randolph, W. A., & Kemery, E. R. (2011). Managerial use of power bases in a model of managerial empowerment practices and employee psychological empowerment. Journal of Leadership and Organizational Studies, 18(1), 95–106.CrossRef Randolph, W. A., & Kemery, E. R. (2011). Managerial use of power bases in a model of managerial empowerment practices and employee psychological empowerment. Journal of Leadership and Organizational Studies, 18(1), 95–106.CrossRef
go back to reference Rigopoulou, I., Theodosiou, M., Katsikea, E., & Perdikis, N. (2011). Information control, role perceptions, and work outcomes of boundary—spanning frontline managers. Journal of Business Research, 65, 626–633.CrossRef Rigopoulou, I., Theodosiou, M., Katsikea, E., & Perdikis, N. (2011). Information control, role perceptions, and work outcomes of boundary—spanning frontline managers. Journal of Business Research, 65, 626–633.CrossRef
go back to reference Sakas, D., Vlachos, D., & Nasiopoulos, D. (2014). Modelling strategic management for the development of competitive advantage, based on technology. Journal of Systems and Information Technology, 16(3), 187–209.CrossRef Sakas, D., Vlachos, D., & Nasiopoulos, D. (2014). Modelling strategic management for the development of competitive advantage, based on technology. Journal of Systems and Information Technology, 16(3), 187–209.CrossRef
go back to reference Weldy, T. G. (2009). Learning organization and transfer: strategies for improving performance. The Learning Organization, 16, 58–68.CrossRef Weldy, T. G. (2009). Learning organization and transfer: strategies for improving performance. The Learning Organization, 16, 58–68.CrossRef
go back to reference Yoon, M. H., Beatty, S. E., & Suh, V. (2001). The effect of work climate on critical employee and customer outcomes: an employee-level analysis. International Journal of Service Industry Management, 12(5), 500–521.CrossRef Yoon, M. H., Beatty, S. E., & Suh, V. (2001). The effect of work climate on critical employee and customer outcomes: an employee-level analysis. International Journal of Service Industry Management, 12(5), 500–521.CrossRef
go back to reference Zimmerman, R., & Todd, D. (2009). The impact of job performance on employee turnover intentions and the voluntary turnover process a meta- analysis and path model. Personnel Review, 38, 142–158.CrossRef Zimmerman, R., & Todd, D. (2009). The impact of job performance on employee turnover intentions and the voluntary turnover process a meta- analysis and path model. Personnel Review, 38, 142–158.CrossRef
Metadata
Title
Strategic Communication Process for Sustainable Entrepreneurial Environment in Nonprofit Organizations
Authors
Ioannis C. Drivas
Aikaterini I. Damaskinou
Damianos P. Sakas
Copyright Year
2017
DOI
https://doi.org/10.1007/978-3-319-33865-1_38

Premium Partner